Photoshop CS5: Crashes in Mojave after clicking Type Tool

  • 1
  • Problem
  • Updated 2 weeks ago
  • (Edited)
Updated to Mojave recently, everything in Photoshop CS5 still functions after the accessibility permission workaround. Except for the type tool, once that is clicked the application immediately crashes.
Photo of Ray-Ray McStu

Ray-Ray McStu

  • 1 Post
  • 0 Reply Likes

Posted 4 months ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15328 Posts
  • 2224 Reply Likes
Probably a bad font or bad font activation plug-in (eg Extensis/Suitcase)
Photo of David

David, Official Rep

  • 3037 Posts
  • 464 Reply Likes
Howdy Ray-Ray,

You can find steps and tools to check your fonts and font cache here: https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html

Hope that helps,
David
Photo of Michael Flynn

Michael Flynn

  • 4 Posts
  • 0 Reply Likes
Did anyone fix this?
Photo of eartho

eartho, Champion

  • 1048 Posts
  • 310 Reply Likes
Is CS5 supported in Mojave?

You're taking a big gamble by updating your OS and also using such an old version of Ps...
Photo of Michael Flynn

Michael Flynn

  • 4 Posts
  • 0 Reply Likes
Yes it is supported, working now but the font stuff seems to stop working now.  There were bigger issues at first but we were able to remedy them but the font issue is remaining.
Photo of Michael Flynn

Michael Flynn

  • 4 Posts
  • 0 Reply Likes
It was from the latest to Mojave.
Photo of Michael Flynn

Michael Flynn

  • 4 Posts
  • 0 Reply Likes
Yes tried it today and it worked!
Photo of Rick Bennett

Rick Bennett

  • 2 Posts
  • 0 Reply Likes
Finally, somebody came up with a solution. Nice job, Erik!
Photo of Erik Allin

Erik Allin

  • 2 Posts
  • 4 Reply Likes
I found the answer yesterday, after sleuthing a few days, but I can't remember the site right now.  Tried several different "fixes",  but this is the only one that worked for me.

What version of PS CS5 are you on?  

You need to be on 12.0.4, or better. NOT 12.0.  12.0.4 apparently fixes the Text Tool crash.

You can download the update from Adobe: "https://supportdownloads.adobe.com/detail.jsp?ftpID=4972"

The issue is that the Adobe Install apps from CS5 won't work in Mojave (change on Adobe's server? I read). Installing a fresh download .dmg of Master Collection CS5 from Adobe has the same issue. This is also why the Adobe Application Manager automatic updating app isn't working, but will still conveniently tell you what's missing and provide a link as to where to find it.

 But there is a way that works that's actually kinda easy.

Download the updates from Adobe, if you don't have them.

1) Open the .dmg file.
2) Open the enclosed folder until you get the "AdobePatchInstaller" app (with the red adobe box logo), but DON'T click on the icon.
3) Instead, right-click (or, Control-click) to the fly-out menu and select "Show Package Contents".
4) Drill down to "...AdobePatchInstaller.app/Contents/MacOS/AdobePatchInstaller".
5) Go to Applications/Utilities/Terminal, and open the "Terminal" application.
6) Drag and Drop the "AdobePatchInstaller" file from the MacOS Folder into the open Terminal window.
7) Hit "Enter".

It should now load fine. Just do the Adobe install as normal from this point.

Anyway, that fixed it for me. I did it twice just to double-check.

There's still a minor annoyance I haven't found a fix for yet. It seems to corrupt some of smaller the UI elements of Photoshop (the little arrows in the Character panel's drop-down menus that let you change the font and size, as one example). The menus still pop up and work, they just have a scrambled meaningless graphic where the button was. In other places too–some filter control panels, I've found. These are the only two things Ive done since yesterday, so I'm sure there's more, but the actual tools still seem to work.

Hope it helps.
(Edited)
Photo of Frances Richardson

Frances Richardson

  • 2 Posts
  • 0 Reply Likes
perfect thank you
Photo of Rick Bennett

Rick Bennett

  • 2 Posts
  • 0 Reply Likes
I was about to bite the bullet and go for that CC subscription. This solved my problem.
Photo of Frances Richardson

Frances Richardson

  • 2 Posts
  • 0 Reply Likes
life saver! thank you
Photo of Joe Xu

Joe Xu

  • 1 Post
  • 0 Reply Likes
very very good ,thank you .