Photoshop CS4 will not deactivate

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  • Updated 1 year ago

I have been trying to deactivate Photoshop CS4 on a Windows 10 computer and I get a "unable to connect" message.  I know that the internet connection is fine and that there are no issues with our firewall.  I have chatted multiple times with Adobe support, and the result of the last chat (which lasted almost 2 hours) after trying multiple things, was to post this question on a forum. Any ideas?


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Craig Schneider

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Posted 1 year ago

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