Photoshop CS4 crashing on new upgrade to Mac OS X 10.10 Yosemite

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  • Problem
  • Updated 3 years ago
Hello all! I have spent several hours today upgrading from 10.6 OS X to 10.10 Yosemite, only to have Photoshop crash and not work at all. I have reinstalled CS4 the entire thing and it's still happening. I am desperate to get this working, thinking of rolling my computer back. Please help. I have the error from the crash report but there's not enough room to paste it here. Is CS4 compatible with Yosemite and if so (which I've read it is) why is mine crashing? Thanks
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Jen Street

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  • frustrated

Posted 3 years ago

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Chris Cox

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What does the long, detailed crash report say.
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Jen Street

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I responded to the main thread. thanks
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Jen Street

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This is part of it.....

Process: Adobe Photoshop CS4 [29977]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0 [11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]] (11.0)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop CS4 [29977]
User ID: 502

Date/Time: 2015-02-16 16:45:37.648 -0800
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: FBBDC457-B30B-ECC0-4661-1AC8697383E8

Time Awake Since Boot: 4100 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:
-->
__TEXT 0000000000001000-00000000019af000 [ 25.7M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
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Jen Street

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I don't know how much of it you need....
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Jen Street

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Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x916f5112 _platform_memmove$VARIANT$sse42 + 34
1 AdobeCoolType 0x031f2661 CTCleanup + 411445
2 AdobeCoolType 0x03148152 0x313d000 + 45394
3 AdobeCoolType 0x03148753 0x313d000 + 46931
4 AdobeCoolType 0x031483ec 0x313d000 + 46060
5 AdobeCoolType 0x0314d652 0x313d000 + 67154
6 AdobeCoolType 0x032174a1 CTCleanup + 562549
7 AdobeCoolType 0x03219d2f CTCleanup + 572931
8 AdobeCoolType 0x03219ee8 CTCleanup + 573372
9 AdobeCoolType 0x03219fa9 CTCleanup + 573565
10 AdobeCoolType 0x0316852c 0x313d000 + 177452
11 AdobeCoolType 0x0318ee99 CTCleanup + 3949
12 AdobeCoolType 0x031a1089 CTCleanup + 78173
13 AdobeCoolType 0x031a10f8 CTCleanup + 78284
14 AdobeCoolType 0x031ad77d CTCleanup + 129105
15 AdobeCoolType 0x0316e270 0x313d000 + 201328
16 AdobeCoolType 0x0332b770 0x313d000 + 2025328
17 AdobeCoolType 0x03174322 0x313d000 + 226082
18 AdobeCoolType 0x031a39b4 CTCleanup + 88712
19 AdobeCoolType 0x0316e270 0x313d000 + 201328
20 AdobeCoolType 0x0332b967 0x313d000 + 2025831
21 AdobeCoolType 0x031746d9 0x313d000 + 227033
22 AdobeCoolType 0x0317e483 0x313d000 + 267395
23 com.adobe.Photoshop 0x00db5303 0x1000 + 14369539
24 com.adobe.Photoshop 0x00db536a 0x1000 + 14369642
25 com.adobe.Photoshop 0x00dbaff5 0x1000 + 14393333
26 com.adobe.Photoshop 0x00dbb46f 0x1000 + 14394479
27 com.adobe.Photoshop 0x00fb07e9 0x1000 + 16447465
28 com.adobe.Photoshop 0x00f11140 0x1000 + 15794496
29 com.adobe.Photoshop 0x00ea15a1 0x1000 + 15336865
30 com.adobe.Photoshop 0x00eae9a8 0x1000 + 15391144
31 com.adobe.Photoshop 0x00eaf62e 0x1000 + 15394350
32 com.adobe.Photoshop 0x00eb0b73 0x1000 + 15399795
33 com.adobe.Photoshop 0x00e1d7c8 0x1000 + 14796744
34 com.adobe.Photoshop 0x00e1db82 0x1000 + 14797698
35 com.adobe.Photoshop 0x00df1284 0x1000 + 14615172
36 com.adobe.Photoshop 0x008c581f 0x1000 + 9193503
37 com.adobe.Photoshop 0x008c5ce4 0x1000 + 9194724
38 com.adobe.Photoshop 0x008fefed 0x1000 + 9428973
39 com.adobe.Photoshop 0x008ff577 0x1000 + 9430391
40 com.adobe.Photoshop 0x008ebbcd 0x1000 + 9350093
41 com.adobe.Photoshop 0x01323ade AWS_CUI_SetFileName(long, adobe::aws::gen::String&) + 660562
42 com.adobe.Photoshop 0x0007cebf 0x1000 + 507583
43 com.adobe.Photoshop 0x0006768d 0x1000 + 419469
44 com.adobe.Photoshop 0x0006396f 0x1000 + 403823
45 com.adobe.Photoshop 0x00064124 0x1000 + 405796
46 com.adobe.Photoshop 0x000642b3 0x1000 + 406195
47 com.adobe.Photoshop 0x0006260f 0x1000 + 398863
48 com.adobe.Photoshop 0x00220a8a 0x1000 + 2226826
49 com.adobe.Photoshop 0x00220b16 0x1000 + 2226966
50 com.adobe.Photoshop 0x00003cf2 0x1000 + 11506
51 com.adobe.Photoshop 0x00003c19 0x1000 + 11289

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9bf818ce kevent64 + 10
1 libdispatch.dylib 0x9218473f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x921843a2 _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9286176f pthread_cond_wait + 48
3 com.adobe.amt.services 0x0c220552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x0c21b995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x0c2205b0 AMTThread::Worker(void*) + 20
6 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
7 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
8 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 3:
0 libsystem_kernel.dylib 0x9bf7aa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9359816c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x2f7b8eff 0x2f789000 + 196351
3 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
5 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 4:
0 libsystem_kernel.dylib 0x9bf7aa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9359816c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x2f7b8eff 0x2f789000 + 196351
3 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
5 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x9bf7aa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9359816c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x2f7b8eff 0x2f789000 + 196351
3 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
5 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 6:
0 libsystem_kernel.dylib 0x9bf7aa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9359816c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x2f7b8eff 0x2f789000 + 196351
3 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
5 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 7:
0 libsystem_kernel.dylib 0x9bf7aa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9359816c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x2f7b8eff 0x2f789000 + 196351
3 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
5 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 8:
0 libsystem_kernel.dylib 0x9bf7aa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9359816c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x2f7b8eff 0x2f789000 + 196351
3 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
5 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 9:
0 libsystem_kernel.dylib 0x9bf7aa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9359816c MPWaitOnSemaphore + 120
2 MultiProcessor Support 0x2f7b8eff 0x2f789000 + 196351
3 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
4 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
5 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
6 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 10:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x928651c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x935cc0da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x935cc312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x93597ddf MPWaitOnQueue + 199
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 11:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x928651c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x935cc0da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x935cc312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x93597ddf MPWaitOnQueue + 199
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 12:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x928651c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x935cc0da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x935cc312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x93597ddf MPWaitOnQueue + 199
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 13:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x928651c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x935cc0da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x935cc312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x93597ddf MPWaitOnQueue + 199
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 14:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x928651c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x935cc0da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x935cc312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x93597ddf MPWaitOnQueue + 199
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 15:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x928651c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x935cc0da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x935cc312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x93597ddf MPWaitOnQueue + 199
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 16:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861a4a _pthread_cond_wait + 726
2 libsystem_pthread.dylib 0x928651c0 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x935cc0da TSWaitOnCondition + 133
4 com.apple.CoreServices.CarbonCore 0x935cc312 TSWaitOnConditionTimedRelative + 195
5 com.apple.CoreServices.CarbonCore 0x93597ddf MPWaitOnQueue + 199
6 AdobeACE 0x027c038d 0x278f000 + 201613
7 AdobeACE 0x027bfd85 0x278f000 + 200069
8 com.apple.CoreServices.CarbonCore 0x9359843a PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 17:
0 libsystem_kernel.dylib 0x9bf7aaee mach_wait_until + 10
1 libsystem_c.dylib 0x9a3f2d48 nanosleep + 360
2 com.adobe.PSAutomate 0xd9934755 ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0xd99347b5 ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0xd9925502 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0xd9934a77 ScObjects::Thread::go(void*) + 239
6 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
7 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
8 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 18:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x92861ce1 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x935cc2f6 TSWaitOnConditionTimedRelative + 167
4 com.apple.CoreServices.CarbonCore 0x935cbe55 TSWaitOnSemaphoreCommon + 499
5 com.apple.CoreServices.CarbonCore 0x935cc050 TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x935766ce AsyncFileThread(void*) + 286
7 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
8 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
9 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 19:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9286176f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t > >, boost::_bi::list1 > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0 >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
11 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
12 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 20:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9286176f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t > >, boost::_bi::list1 > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0 >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
11 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
12 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 21:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9286176f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t > >, boost::_bi::list1 > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0 >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
11 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
12 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 22:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9286176f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t > >, boost::_bi::list1 > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0 >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
11 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
12 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 23:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9286176f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t > >, boost::_bi::list1 > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0 >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
11 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
12 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 24:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9286176f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t > >, boost::_bi::list1 > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0 >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
11 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
12 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 25:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9286176f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t > >, boost::_bi::list1 > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0 >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
11 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
12 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 26:
0 libsystem_kernel.dylib 0x9bf80512 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x92861abe _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9286176f pthread_cond_wait + 48
3 data_flow 0x03b9f2b2 boost::detail::condition_impl::do_wait(_opaque_pthread_mutex_t*) + 24
4 data_flow 0x03b9265b void boost::condition::do_wait(boost::recursive_mutex&) + 51
5 data_flow 0x03b95061 boost::threadpool::detail::pool_core::execute_task() volatile + 135
6 data_flow 0x03b95bba boost::threadpool::detail::worker_thread >::run() + 232
7 data_flow 0x03b9290b boost::_bi::bind_t > >, boost::_bi::list1 > > > > >::operator()() + 43
8 data_flow 0x03b94fd1 boost::function0 >::operator()() const + 79
9 data_flow 0x03ba0bc5 thread_proxy + 99
10 libsystem_pthread.dylib 0x92860e13 _pthread_body + 138
11 libsystem_pthread.dylib 0x92860d89 _pthread_start + 162
12 libsystem_pthread.dylib 0x9285ee52 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0000000c ebx: 0x0314d5c3 ecx: 0x00000003 edx: 0x0000000c
edi: 0xbfff3350 esi: 0x00000000 ebp: 0xbfff3168 esp: 0xbfff3160
ss: 0x00000023 efl: 0x00010206 eip: 0x916f5112 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000

Logical CPU: 6
Error Code: 0x00000004
Trap Number: 14

Binary Images:
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0x4592000 - 0x4664fe7 +AdobeAXEDOMCore (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
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0x47db000 - 0x4822fc7 +com.adobe.adobe_caps (adobe_caps 2.0.99.0 - 2.0.99.0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x4832000 - 0x484ffff com.apple.vmutils (4.2.1 - 108) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x6176000 - 0x6178fff com.apple.textencoding.unicode (2.7 - 2.7) /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0xc200000 - 0xc2a1fc3 +com.adobe.amt.services (AMTServices 2.0.1.10077 [BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09] - 2 . 0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
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0x10580000 - 0x1058bfff +Enable Async IO (???) /Applications/Adobe Photoshop CS4/*/Enable Async IO.plugin/Contents/MacOS/Enable Async IO
0x10590000 - 0x1059e02f +FastCore (???) /Applications/Adobe Photoshop CS4/*/FastCore.plugin/Contents/MacOS/FastCore
0x105a4000 - 0x105afffb +PPCCore (???) /Applications/Adobe Photoshop CS4/*/PPCCore.plugin/Contents/MacOS/PPCCore
0x105b5000 - 0x105c0ffe +AltiVecCore (???) /Applications/Adobe Photoshop CS4/*/AltiVecCore.plugin/Contents/MacOS/AltiVecCore
0x105c6000 - 0x105d1fff +Bigger Tiles (???) /Applications/Adobe Photoshop CS4/*/Bigger Tiles.plugin/Contents/MacOS/Bigger Tiles
0x10639000 - 0x10639ffb +cl_kernels (???) cl_kernels
0x1063e000 - 0x1063fffb ATSHI.dylib (375) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
0x10648000 - 0x10648ff9 +cl_kernels (???) cl_kernels
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0x25a37000 - 0x25a46fff libSimplifiedChineseConverter.dylib (64) /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x25a4a000 - 0x25a5cfff libTraditionalChineseConverter.dylib (64) /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x2c480000 - 0x2c481fff libGreekConverter.dylib (64) /System/Library/CoreServices/Encodings/libGreekConverter.dylib
0x2c4da000 - 0x2c4dbfff libCyrillicConverter.dylib (64) /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x2c4df000 - 0x2c4dffff libThaiConverter.dylib (64) /System/Library/CoreServices/Encodings/libThaiConverter.dylib
0x2dcf1000 - 0x2dcf3ffa +Adobe Unit Types (a2.0.0 - 2.0.0) /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types
0x2dda1000 - 0x2dda5ff3 libFontRegistryUI.dylib (134) /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resources/libFontRegistryUI.dylib
0x2e690000 - 0x2e6b3ff7 +CSI-Launcher.dylib (1) /Library/Application Support/Adobe/*/CSI-Launcher.dylib
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0x2f789000 - 0x2f7d0ff7 +MultiProcessor Support (???) /Applications/Adobe Photoshop CS4/*/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
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0x3455c000 - 0x34614ff7 ColorSyncDeprecated.dylib (442) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x40000000 - 0x400ae030 +AdobeJP2K (0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
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0x9779e000 - 0x9779efff com.apple.audio.units.AudioUnit (1.12 - 1.12) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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Chris Cox

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You haven't installed any of the Photoshop CS4 updates. You should be on version 11.0.2. You really need to install the updates.

You are crashing on a corrupt font. The updates might avoid the crash (by recognizing and disabling the corrupt font), or might not, depending on how the font is corrupt.

You should probably troubleshoot the fonts installed on your system (after installing the updates), see this guide for how: https://helpx.adobe.com/photoshop/kb/...
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Jen Street

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How do I upgrade to CS5? Is it a free upgrade? Thanks
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Chris Cox

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sorry, that was a typo.
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Jen Street

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I'm on CS4....
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Jen Street

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I found a download called standard multiplugin and put in manually in the plug in folder for Photoshop and it's not crashing now. Hopefully that works permanently. If you have any other wisdom I'm all ears. thanks for your time and help.
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Chris Cox

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No, that has nothing to do with it.
You need to install the CS4 updates. If those don't solve the crash, you need to follow the font troubleshooting guide.
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Jen Street

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Ok thanks. I actually found my product key for CS5 that I never installed so I just dowloaded it and I'm installing it now. I just opened Excel 2011 version, I have the full office suite... it seemed to work. Do you know of any compatibility issues with MS Office 2011 for mac? Thanks again for your help.
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Chris Cox

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None that I know of.
And I still suspect you have a bad font on your system waiting to wreak havoc on unsuspecting software.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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