Photoshop CS 5.1: Cannot open Manage Custom Sizes without crashing Photoshop.

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  • Updated 4 years ago
  • Solved
I have OS 10.10.2 and have not had this problem before. Not sure what has changed. When I try to go to "Manage Custom Sizes" in the print window, Photoshop crashes. I have restarted my computer, used the Command+Shift+ Option keys to open Photoshop (to reset it) and nothing works. Can anyone help?
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Lynn Newell

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Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What printer?

Is your driver up-to-date? Just updating the driver may not work. You need to delete the driver, delete the printer, install the latest driver then install the printer.

Also, see this document from Apple on troubleshooting printing on OS X: http://support.apple.com/en-us/HT201539
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Lynn Newell

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My printer is the Epson 4900 which I already updated when I updated to Yosemite. Everything has been working fine until yesterday. However, I just received an update notice from Adobe which I did - restarted my computer and now I am able to go into mange custom sizes without crashing. It's all a mystery to me but I'm grateful it's working. Thank you for your help.