Photoshop 2020: Creates an empty folder called "Photoshop" when saving to network drives connected via afp

  • 17
  • Problem
  • Updated 8 months ago
  • Solved
  • (Edited)
Each time I save on a network drive driven by Mac OS X 10.7.5 (I know, pretty old) connected via afp, Photoshop creates this empty and unneccessary folder. Is there any solution?
Photo of G Weiß

G Weiß

  • 4 Posts
  • 3 Reply Likes
  • annoyed

Posted 9 months ago

  • 17
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
We're investigating this issue. Thanks!
Photo of Michelle Vullo

Michelle Vullo

  • 20 Posts
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Not fixed fo rme. Just tried 5 times. Every time a new folder was created. Please fix this!
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John Gettler

  • 17 Posts
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Are you positive you have fully upgraded to the newest version?  What version of Photoshop is displayed, when you choose "About Photoshop"?
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Michelle Vullo

  • 20 Posts
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I am positive. When I open "About Photoshop" it says 21.0.2 and I quit out and opened it directly from the creative cloud download page and it still happened.
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Nacho Cuevas Caravaca

  • 2 Posts
  • 1 Reply Like
I just updated and the problem has been fixed. Thank Jeffrey!!!
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Michelle Vullo

  • 20 Posts
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I tried restarting my computer and I'm still getting the folder.