Photoshop crashing on startup

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  • Updated 1 year ago
When I start Photoshop, it immediately crashes

Event log
Log Name:      Application
Source:        Application Error
Date:          9/12/2016 9:30:48 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      AmosPC
Description:
Faulting application name: Photoshop.exe, version: 18.0.0.53, time stamp: 0x57fde9fd
Faulting module name: LavasoftTcpService64.dll, version: 2.3.4.7, time stamp: 0x555dc671
Exception code: 0xc0000095
Fault offset: 0x0000000000008902
Faulting process ID: 0x2958
Faulting application start time: 0x01d251a2ad017b38
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe
Faulting module path: C:\WINDOWS\system32\LavasoftTcpService64.dll
Report ID: cdf205b3-d7cf-47f0-8536-28e2f3c9935c
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">;
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-12-08T22:30:48.103074800Z" />
    <EventRecordID>9664</EventRecordID>
    <Channel>Application</Channel>
    <Computer>AmosPC</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Photoshop.exe</Data>
    <Data>18.0.0.53</Data>
    <Data>57fde9fd</Data>
    <Data>LavasoftTcpService64.dll</Data>
    <Data>2.3.4.7</Data>
    <Data>555dc671</Data>
    <Data>c0000095</Data>
    <Data>0000000000008902</Data>
    <Data>2958</Data>
    <Data>01d251a2ad017b38</Data>
    <Data>C:\Program Files\Adobe\Adobe Photoshop CC 2017\Photoshop.exe</Data>
    <Data>C:\WINDOWS\system32\LavasoftTcpService64.dll</Data>
    <Data>cdf205b3-d7cf-47f0-8536-28e2f3c9935c</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>
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Peter Amos

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Posted 1 year ago

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