Photoshop CS5 (12.0.4): Crashing on Yosemite

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  • Problem
  • Updated 4 years ago
  • (Edited)
I am running OS X Yosemite and photoshop keeps crashing when using the eye dropper tool, sometimes selecting text and importing illustrator items.

Any ideas?

2010 iMac, 12gb ram, 3.2ghz i3.
Flash legacy installed
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Paul Kirby

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  • frustrated

Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What does the crash log say when it comes up?
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Paul Kirby

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Process: Adobe Photoshop CS5 [718]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0.4 (12.0.4x20110407.r.1265] [12.0.4)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop CS5 [718]
User ID: 501

Date/Time: 2015-03-09 10:18:35.459 +0000
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 026BF536-FC29-8BB2-00F2-F315FE11CD00

Sleep/Wake UUID: 759A944E-CA90-4849-B140-FBE591C27666

Time Awake Since Boot: 110000 seconds
Time Since Wake: 3300 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000d9519f44

Is this what you mean?
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Chris Cox

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Yes, but we need to see the rest of it.
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Paul Kirby

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I am trying to paste it in but it is too long and cuts off a chunk of it. I can put it on a Google drive doc or make a text file and put it in dropbox?

Either way, see below for some of the crash report
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Paul Kirby

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Process: Adobe Photoshop CS5 [1974]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0.4 (12.0.4x20110407.r.1265] [12.0.4)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop CS5 [1974]
User ID: 501

Date/Time: 2015-03-20 13:39:38.352 +0000
OS Version: Mac OS X 10.10.2 (14C1510)
Report Version: 11
Anonymous UUID: 026BF536-FC29-8BB2-00F2-F315FE11CD00

Sleep/Wake UUID: A5953E58-4AB6-4B9D-B326-456F49052642

Time Awake Since Boot: 48000 seconds
Time Since Wake: 17000 seconds

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000af3ae50c

VM Regions Near 0xaf3ae50c:
-->
__TEXT 0000000100000000-00000001026fc000 [ 39.0M] r-x/rwx SM=COW /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.Photoshop 0x0000000100542a87 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 2516459
1 com.adobe.Photoshop 0x0000000100542c38 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 2516892
2 com.adobe.Photoshop 0x00000001006b9e30 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4053396
3 com.adobe.Photoshop 0x00000001006bd842 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4068262
4 com.adobe.Photoshop 0x00000001006bdc99 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4069373
5 com.adobe.Photoshop 0x000000010038ba51 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 718261
6 com.adobe.Photoshop 0x0000000100df2ab4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 11626008
7 com.adobe.Photoshop 0x00000001000c4d32 0x100000000 + 806194
8 com.adobe.Photoshop 0x00000001000c4be9 0x100000000 + 805865
9 com.adobe.Photoshop 0x00000001000c4be9 0x100000000 + 805865
10 com.adobe.Photoshop 0x00000001000c4be9 0x100000000 + 805865
11 com.adobe.Photoshop 0x00000001000c4be9 0x100000000 + 805865
12 com.adobe.Photoshop 0x00000001000c4be9 0x100000000 + 805865
13 com.adobe.Photoshop 0x00000001000c4be9 0x100000000 + 805865
14 com.adobe.Photoshop 0x00000001000c9fb9 0x100000000 + 827321
15 com.adobe.Photoshop 0x0000000100cdf3f8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 10497884
16 com.adobe.Photoshop 0x0000000100cdb13e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 10480802
17 com.adobe.Photoshop 0x00000001000677e1 0x100000000 + 423905
18 com.adobe.Photoshop 0x00000001006b099a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4015358
19 com.adobe.Photoshop 0x00000001000679e4 0x100000000 + 424420
20 com.adobe.Photoshop 0x0000000100065f1b 0x100000000 + 417563
21 com.adobe.Photoshop 0x00000001012dba1e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16774530
22 com.adobe.Photoshop 0x00000001012d4411 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16744309
23 com.adobe.Photoshop 0x00000001012d4f33 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16747159
24 com.apple.AppKit 0x00007fff9176cccd forwardMethod + 126
25 com.apple.AppKit 0x00007fff9176cccd forwardMethod + 126
26 com.apple.AppKit 0x00007fff91ce7a18 -[NSWindow _reallySendEvent:] + 12721
27 com.apple.AppKit 0x00007fff9176e16e -[NSWindow sendEvent:] + 446
28 com.adobe.owl 0x0000000103687f55 OWLRemoveObjCExceptionCallback + 617
29 com.adobe.owl 0x0000000103689fa4 OWLRemoveObjCExceptionCallback + 8888
30 com.apple.AppKit 0x00007fff91720451 -[NSApplication sendEvent:] + 4183
31 com.adobe.Photoshop 0x00000001012e242e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16801682
32 com.adobe.Photoshop 0x00000001012e1be1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16799557
33 com.apple.AppKit 0x00007fff915ac608 -[NSApplication run] + 711
34 com.adobe.Photoshop 0x00000001012e04a4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16793608
35 com.adobe.Photoshop 0x00000001012e0f01 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16796261
36 com.adobe.Photoshop 0x00000001000682e6 0x100000000 + 426726
37 com.adobe.Photoshop 0x00000001002371f1 0x100000000 + 2322929
38 com.adobe.Photoshop 0x0000000100237281 0x100000000 + 2323073
39 com.adobe.Photoshop 0x00000001000022f4 0x100000000 + 8948

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9101d232 kevent64 + 10
1 libdispatch.dylib 0x00007fff97e88a6a _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x00007fff9101c136 __psynch_cvwait + 10
1 com.adobe.amt.services 0x0000000108ba6c53 AMTConditionLock::LockWhenCondition(int) + 37
2 com.adobe.amt.services 0x0000000108b9fcce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
3 com.adobe.amt.services 0x0000000108ba6cbe AMTThread::Worker(void*) + 28
4 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff91017532 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff95da0630 MPWaitOnSemaphore + 87
2 MultiProcessor Support 0x000000010eb5ab93 ThreadFunction(void*) + 69
3 com.apple.CoreServices.CarbonCore 0x00007fff95da08dc PrivateMPEntryPoint + 58
4 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff9101c136 __psynch_cvwait + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff95dd07c0 TSWaitOnCondition + 108
2 com.apple.CoreServices.CarbonCore 0x00007fff95dd09bf TSWaitOnConditionTimedRelative + 171
3 com.apple.CoreServices.CarbonCore 0x00007fff95da02f5 MPWaitOnQueue + 192
4 AdobeACE 0x000000010598818d 0x10594e000 + 237965
5 AdobeACE 0x0000000105987b3a 0x10594e000 + 236346
6 com.apple.CoreServices.CarbonCore 0x00007fff95da08dc PrivateMPEntryPoint + 58
7 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff9101c136 __psynch_cvwait + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff95dd07c0 TSWaitOnCondition + 108
2 com.apple.CoreServices.CarbonCore 0x00007fff95dd09bf TSWaitOnConditionTimedRelative + 171
3 com.apple.CoreServices.CarbonCore 0x00007fff95da02f5 MPWaitOnQueue + 192
4 AdobeACE 0x000000010598818d 0x10594e000 + 237965
5 AdobeACE 0x0000000105987b3a 0x10594e000 + 236346
6 com.apple.CoreServices.CarbonCore 0x00007fff95da08dc PrivateMPEntryPoint + 58
7 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 6:
0 libsystem_kernel.dylib 0x00007fff9101c136 __psynch_cvwait + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff95dd07c0 TSWaitOnCondition + 108
2 com.apple.CoreServices.CarbonCore 0x00007fff95dd09bf TSWaitOnConditionTimedRelative + 171
3 com.apple.CoreServices.CarbonCore 0x00007fff95da02f5 MPWaitOnQueue + 192
4 AdobeACE 0x000000010598818d 0x10594e000 + 237965
5 AdobeACE 0x0000000105987b3a 0x10594e000 + 236346
6 com.apple.CoreServices.CarbonCore 0x00007fff95da08dc PrivateMPEntryPoint + 58
7 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 7:
0 libsystem_kernel.dylib 0x00007fff9101c48a __semwait_signal + 10
1 com.adobe.PSAutomate 0x000000016b182e4b ScObjects::Thread::sleep(unsigned int) + 59
2 com.adobe.PSAutomate 0x000000016b164d83 ScObjects::BridgeTalkThread::run() + 163
3 com.adobe.PSAutomate 0x000000016b182f46 ScObjects::Thread::go(void*) + 166
4 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 8:
0 libsystem_kernel.dylib 0x00007fff910174de mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff9101664f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff9466cb34 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff9466bffb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff9466b858 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff9171c33b _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 9:
0 libsystem_kernel.dylib 0x00007fff9101c136 __psynch_cvwait + 10
1 com.adobe.adobeswfl 0x00000001a68b489d APXGetHostAPI + 2465805
2 com.adobe.adobeswfl 0x00000001a666d5e9 APXGetHostAPI + 77145
3 com.adobe.adobeswfl 0x00000001a68b49b1 APXGetHostAPI + 2466081
4 com.adobe.adobeswfl 0x00000001a68b4d1a APXGetHostAPI + 2466954
5 com.adobe.adobeswfl 0x00000001a68b4e49 APXGetHostAPI + 2467257
6 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 10:
0 libsystem_kernel.dylib 0x00007fff9101c136 __psynch_cvwait + 10
1 com.adobe.adobeswfl 0x00000001a68b489d APXGetHostAPI + 2465805
2 com.adobe.adobeswfl 0x00000001a666d5e9 APXGetHostAPI + 77145
3 com.adobe.adobeswfl 0x00000001a68b49b1 APXGetHostAPI + 2466081
4 com.adobe.adobeswfl 0x00000001a68b4d1a APXGetHostAPI + 2466954
5 com.adobe.adobeswfl 0x00000001a68b4e49 APXGetHostAPI + 2467257
6 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 11:
0 libsystem_kernel.dylib 0x00007fff9101c136 __psynch_cvwait + 10
1 com.adobe.adobeswfl 0x00000001a68b489d APXGetHostAPI + 2465805
2 com.adobe.adobeswfl 0x00000001a666d5e9 APXGetHostAPI + 77145
3 com.adobe.adobeswfl 0x00000001a68b49b1 APXGetHostAPI + 2466081
4 com.adobe.adobeswfl 0x00000001a68b4d1a APXGetHostAPI + 2466954
5 com.adobe.adobeswfl 0x00000001a68b4e49 APXGetHostAPI + 2467257
6 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 12:
0 libsystem_kernel.dylib 0x00007fff9101c136 __psynch_cvwait + 10
1 com.adobe.adobeswfl 0x00000001a68b489d APXGetHostAPI + 2465805
2 com.adobe.adobeswfl 0x00000001a666d5e9 APXGetHostAPI + 77145
3 com.adobe.adobeswfl 0x00000001a68b49b1 APXGetHostAPI + 2466081
4 com.adobe.adobeswfl 0x00000001a68b4d1a APXGetHostAPI + 2466954
5 com.adobe.adobeswfl 0x00000001a68b4e49 APXGetHostAPI + 2467257
6 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 13:
0 libsystem_kernel.dylib 0x00007fff9101c136 __psynch_cvwait + 10
1 com.adobe.adobeswfl 0x00000001a68b4869 APXGetHostAPI + 2465753
2 com.adobe.adobeswfl 0x00000001a68d10ec APXGetHostAPI + 2582620
3 com.adobe.adobeswfl 0x00000001a68b49b1 APXGetHostAPI + 2466081
4 com.adobe.adobeswfl 0x00000001a68b4d1a APXGetHostAPI + 2466954
5 com.adobe.adobeswfl 0x00000001a68b4e49 APXGetHostAPI + 2467257
6 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 14:
0 libsystem_kernel.dylib 0x00007fff9101c136 __psynch_cvwait + 10
1 com.adobe.adobeswfl 0x00000001a68b4869 APXGetHostAPI + 2465753
2 com.adobe.adobeswfl 0x00000001a6a4ee6f APXGetHostAPI + 4146655
3 com.adobe.adobeswfl 0x00000001a68b49b1 APXGetHostAPI + 2466081
4 com.adobe.adobeswfl 0x00000001a68b4d1a APXGetHostAPI + 2466954
5 com.adobe.adobeswfl 0x00000001a68b4e49 APXGetHostAPI + 2467257
6 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 15:
0 libsystem_kernel.dylib 0x00007fff9101c33a __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x0000000170a7fadf Invoke + 50273
2 ServiceManager-Launcher.dylib 0x0000000170a7eb26 Invoke + 46248
3 ServiceManager-Launcher.dylib 0x0000000170a7eb81 Invoke + 46339
4 ServiceManager-Launcher.dylib 0x0000000170a7ec02 Invoke + 46468
5 ServiceManager-Launcher.dylib 0x0000000170a7930d Invoke + 23695
6 ServiceManager-Launcher.dylib 0x0000000170a794a6 Invoke + 24104
7 ServiceManager-Launcher.dylib 0x0000000170a79f2f Invoke + 26801
8 ServiceManager-Launcher.dylib 0x0000000170a7a01d Invoke + 27039
9 ServiceManager-Launcher.dylib 0x0000000170a7d31f Invoke + 40097
10 ServiceManager-Launcher.dylib 0x0000000170a7d5c5 Invoke + 40775
11 ServiceManager-Launcher.dylib 0x0000000170a7db84 Invoke + 42246
12 ServiceManager-Launcher.dylib 0x0000000170a7dd71 Invoke + 42739
13 ServiceManager-Launcher.dylib 0x0000000170a6fdaf Login + 1773
14 ServiceManager-Launcher.dylib 0x0000000170a71295 Login + 7123
15 ServiceManager-Launcher.dylib 0x0000000170a7e2a8 Invoke + 44074
16 ServiceManager-Launcher.dylib 0x0000000170a806c1 Invoke + 53315
17 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
18 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
19 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 16:
0 libsystem_kernel.dylib 0x00007fff9101c136 __psynch_cvwait + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff95dd09a7 TSWaitOnConditionTimedRelative + 147
2 com.apple.CoreServices.CarbonCore 0x00007fff95dd0582 TSWaitOnSemaphoreCommon + 403
3 com.apple.CoreServices.CarbonCore 0x00007fff95d8aa10 AsyncFileThread(void*) + 281
4 libsystem_pthread.dylib 0x00007fff8f4fb268 _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f4fb1e5 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f4f941d thread_start + 13

Thread 17:
0 libsystem_kernel.dylib 0x00007fff9101c94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f4f940d start_wqthread + 13

Thread 18:
0 libsystem_kernel.dylib 0x00007fff9101c94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f4f940d start_wqthread + 13

Thread 19:
0 libsystem_kernel.dylib 0x00007fff9101c94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f4f940d start_wqthread + 13

Thread 20:
0 libsystem_kernel.dylib 0x00007fff9101c94a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f4f940d start_wqthread + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000020 rbx: 0x00000000af3ae50c rcx: 0x0000000000000000 rdx: 0x0000000004273580
rdi: 0x00007fff7df42fd0 rsi: 0x0000000004273580 rbp: 0x00007fff5fbfdf10 rsp: 0x00007fff5fbfde40
r8: 0x000000000000000a r9: 0x0000000000000000 r10: 0x000000000000002c r11: 0x0000000000000206
r12: 0x0000000000000133 r13: 0x000000016befa150 r14: 0x00007fff5fbfe4a0 r15: 0x00007fff5fbfde90
rip: 0x0000000100542a87 rfl: 0x0000000000010246 cr2: 0x00000000af3ae50c

Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14

Binary Images:
0x100000000 - 0x1026fbfff +com.adobe.Photoshop (12.0.4 - 12.0.4x20110407.r.1265] [12.0.4) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
0x1032f4000 - 0x10336cfef +com.adobe.adobe_caps (adobe_caps 3.0.116.0 - 3.0.116.0) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x103382000 - 0x103388fff org.twain.dsm (1.9.5 - 1.9.5) /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103390000 - 0x1033a0ff8 +com.adobe.ahclientframework (1.5.0.30 - 1.5.0.30) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x1033ab000 - 0x1033affff com.apple.agl (3.3.0 - AGL-3.3.0) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
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0x7fff8fa6c000 - 0x7fff8fae0fff com.apple.ApplicationServices.ATS (360 - 375) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
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0x7fff90e67000 - 0x7fff90e68ff7 libodfde.dylib (22) /usr/lib/libodfde.dylib
0x7fff90e69000 - 0x7fff90e99ff3 com.apple.CoreAVCHD (5.7.5 - 5750.4.1) /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff90ea7000 - 0x7fff90f46df7 com.apple.AppleJPEG (1.0 - 1) /System/Library/PrivateFrameworks/AppleJPEG.framework/Versions/A/AppleJPEG
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0x7fff90faa000 - 0x7fff91005fff libTIFF.dylib (1232) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x7fff9109d000 - 0x7fff910d8fff com.apple.QD (301 - 301) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x7fff910d9000 - 0x7fff910e1ff7 com.apple.icloud.FindMyDevice (1.0 - 1) /System/Library/PrivateFrameworks/FindMyDevice.framework/Versions/A/FindMyDevice
0x7fff910e4000 - 0x7fff910ecffb com.apple.CoreServices.FSEvents (1210 - 1210) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/FSEvents.framework/Versions/A/FSEvents
0x7fff910ed000 - 0x7fff910f0ff7 libdyld.dylib (353.2.1) /usr/lib/system/libdyld.dylib
0x7fff910f1000 - 0x7fff910f3ff7 libutil.dylib (38) /usr/lib/libutil.dylib
0x7fff910f5000 - 0x7fff91123fff com.apple.CoreServicesInternal (221.2.2 - 221.2.2) /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal
0x7fff9112a000 - 0x7fff91149fff com.apple.CoreDuet (1.0 - 1) /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x7fff9114a000 - 0x7fff91164fff com.apple.AppleVPAFramework (1.2.10 - 1.2.10) /System/Library/PrivateFrameworks/AppleVPA.framework/Versions/A/AppleVPA
0x7fff91165000 - 0x7fff9117fff7 com.apple.Kerberos (3.0 - 1) /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff9119d000 - 0x7fff911d4ffb com.apple.LDAPFramework (2.4.28 - 194.5) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff9120f000 - 0x7fff91247ffb libsystem_network.dylib (411.1) /usr/lib/system/libsystem_network.dylib
0x7fff91248000 - 0x7fff9124afff com.apple.SecCodeWrapper (4.0 - 238.10.1) /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWrapper
0x7fff91254000 - 0x7fff912a3ff7 com.apple.opencl (2.4.2 - 2.4.2) /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff912a4000 - 0x7fff91321fff com.apple.CoreServices.OSServices (640.3 - 640.3) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x7fff91322000 - 0x7fff9132aff7 com.apple.AppleSRP (5.0 - 1) /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
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0x7fff9135c000 - 0x7fff91360fff com.apple.CommonPanels (1.2.6 - 96) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
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0x7fff91371000 - 0x7fff91386ffb libCGInterfaces.dylib (294.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/Libraries/libCGInterfaces.dylib
0x7fff91387000 - 0x7fff91389fff libCVMSPluginSupport.dylib (11.1.1) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
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0x7fff913af000 - 0x7fff913affff com.apple.Accelerate.vecLib (3.10 - vecLib 3.10) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff913b0000 - 0x7fff913b0fff com.apple.Cocoa (6.8 - 21) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x7fff9140c000 - 0x7fff914aeff7 com.apple.Bluetooth (4.3.2 - 4.3.2f6) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
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0x7fff920e6000 - 0x7fff9218cff7 com.apple.PDFKit (3.1 - 3.1) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
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0x7fff92821000 - 0x7fff92829fe7 libcldcpuengine.dylib (2.4.5) /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengine.dylib
0x7fff9282a000 - 0x7fff9283eff7 com.apple.MultitouchSupport.framework (262.33.1 - 262.33.1) /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
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0x7fff928ee000 - 0x7fff92a9eff7 com.apple.QuartzCore (1.10 - 361.15) /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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0x7fff936c7000 - 0x7fff937e9ff7 com.apple.LaunchServices (644.12.4 - 644.12.4) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices
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0x7fff93969000 - 0x7fff93e92ff7 com.apple.QuartzComposer (5.1 - 325.1) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x7fff93ec1000 - 0x7fff93ec1fff com.apple.audio.units.AudioUnit (1.12 - 1.12) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
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0x7fff93ee2000 - 0x7fff93fb8ff3 com.apple.DiskImagesFramework (10.10.1 - 396) /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff93fb9000 - 0x7fff93fe2ffb libxslt.1.dylib (13) /usr/lib/libxslt.1.dylib
0x7fff93fe3000 - 0x7fff9401cfff com.apple.AirPlaySupport (2.0 - 215.15) /System/Library/PrivateFrameworks/AirPlaySupport.framework/Versions/A/AirPlaySupport
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0x7fff94053000 - 0x7fff940e1ff7 com.apple.CorePDF (4.0 - 4) /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff940ea000 - 0x7fff943b9ff3 com.apple.CoreImage (10.0.33) /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x7fff9445d000 - 0x7fff944a3ffb libFontRegistry.dylib (134) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff944a4000 - 0x7fff944adff7 libsystem_notify.dylib (133.1.1) /usr/lib/system/libsystem_notify.dylib
0x7fff944ae000 - 0x7fff944c2ff7 com.apple.ProtectedCloudStorage (1.0 - 1) /System/Library/PrivateFrameworks/ProtectedCloudStorage.framework/Versions/A/ProtectedCloudStorage
0x7fff944c3000 - 0x7fff9451ffff com.apple.QuickLookFramework (5.0 - 675.13) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff94550000 - 0x7fff94550fff libOpenScriptingUtil.dylib (162) /usr/lib/libOpenScriptingUtil.dylib
0x7fff945fa000 - 0x7fff94990fff com.apple.CoreFoundation (6.9 - 1152) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff94991000 - 0x7fff949cbffb com.apple.DebugSymbols (115 - 115) /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
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0x7fff94bf2000 - 0x7fff94c2dfff com.apple.Symbolication (1.4 - 56045) /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff94c2e000 - 0x7fff94c7aff7 libcups.2.dylib (408) /usr/lib/libcups.2.dylib
0x7fff94c86000 - 0x7fff94c86ff7 liblaunch.dylib (559.10.3) /usr/lib/system/liblaunch.dylib
0x7fff94e0a000 - 0x7fff94e32fff libxpc.dylib (559.10.3) /usr/lib/system/libxpc.dylib
0x7fff94e99000 - 0x7fff94e9dfff com.apple.LoginUICore (3.0 - 3.0) /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/LoginUICore.framework/Versions/A/LoginUICore
0x7fff94eb7000 - 0x7fff94fc5fff com.apple.desktopservices (1.9.2 - 1.9.2) /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x7fff94fc6000 - 0x7fff954b2ff7 com.apple.MediaToolbox (1.0 - 1562.107) /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff954b3000 - 0x7fff954e4fff libtidy.A.dylib (15.15) /usr/lib/libtidy.A.dylib
0x7fff954ef000 - 0x7fff954f6fff com.apple.NetFS (6.0 - 4.0) /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff954f7000 - 0x7fff95504ff7 libxar.1.dylib (254) /usr/lib/libxar.1.dylib
0x7fff95505000 - 0x7fff95545ff7 com.apple.CloudDocs (1.0 - 280.6) /System/Library/PrivateFrameworks/CloudDocs.framework/Versions/A/CloudDocs
0x7fff95546000 - 0x7fff95567fff com.apple.framework.Apple80211 (10.1 - 1010.64) /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff95568000 - 0x7fff95717fff GLEngine (11.1.1) /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundle/GLEngine
0x7fff95770000 - 0x7fff95772ff7 libquarantine.dylib (76) /usr/lib/system/libquarantine.dylib
0x7fff95773000 - 0x7fff9578eff7 com.apple.aps.framework (4.0 - 4.0) /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService
0x7fff9579a000 - 0x7fff957abff3 libsystem_coretls.dylib (35.10.1) /usr/lib/system/libsystem_coretls.dylib
0x7fff957ac000 - 0x7fff958f0ff7 com.apple.QTKit (7.7.3 - 2890) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff95900000 - 0x7fff9590ffff com.apple.LangAnalysis (1.7.0 - 1.7.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff95910000 - 0x7fff9591aff7 com.apple.CrashReporterSupport (10.10 - 629) /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
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0x7fff95d29000 - 0x7fff96010ffb com.apple.CoreServices.CarbonCore (1108.2 - 1108.2) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
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0x7fff964f0000 - 0x7fff96d47ffb com.apple.CoreGraphics (1.600.0 - 775.16) /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff96d48000 - 0x7fff96d74fff com.apple.framework.SystemAdministration (1.0 - 1.0) /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdministration
0x7fff96dd7000 - 0x7fff96de2ff7 libkxld.dylib (2782.10.72) /usr/lib/system/libkxld.dylib
0x7fff96de3000 - 0x7fff96e03fff com.apple.IconServices (47.1 - 47.1) /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconServices
0x7fff96e04000 - 0x7fff96e05ff7 libsystem_blocks.dylib (65) /usr/lib/system/libsystem_blocks.dylib
0x7fff96e06000 - 0x7fff96e08ff7 libsystem_coreservices.dylib (9) /usr/lib/system/libsystem_coreservices.dylib
0x7fff96e1f000 - 0x7fff96e20ffb libremovefile.dylib (35) /usr/lib/system/libremovefile.dylib
0x7fff96e21000 - 0x7fff96e90fff com.apple.SearchKit (1.4.0 - 1.4.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x7fff96e91000 - 0x7fff96ebefff com.apple.CoreVideo (1.8 - 145.1) /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff97156000 - 0x7fff97158ff7 com.apple.securityhi (9.0 - 55006) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x7fff97168000 - 0x7fff9725aff7 libiconv.2.dylib (42) /usr/lib/libiconv.2.dylib
0x7fff9725b000 - 0x7fff972c7fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff972c8000 - 0x7fff973bcfff libFontParser.dylib (134.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff973d6000 - 0x7fff97491ff7 com.apple.DiscRecording (9.0 - 9000.4.2) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff974b1000 - 0x7fff974defff com.apple.Accounts (113 - 113) /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x7fff974ee000 - 0x7fff97582fff com.apple.ink.framework (10.9 - 213) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x7fff97583000 - 0x7fff975aeff3 libarchive.2.dylib (30) /usr/lib/libarchive.2.dylib
0x7fff975ff000 - 0x7fff97645ff7 libauto.dylib (186) /usr/lib/libauto.dylib
0x7fff97646000 - 0x7fff97702ff7 libcrypto.0.9.7.dylib (106) /usr/lib/libcrypto.0.9.7.dylib
0x7fff9770d000 - 0x7fff97717ff7 com.apple.NetAuth (5.0 - 5.0) /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff97783000 - 0x7fff97787ff7 libGIF.dylib (1232) /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff97788000 - 0x7fff977a2ff7 liblzma.5.dylib (7) /usr/lib/liblzma.5.dylib
0x7fff977a3000 - 0x7fff977cefff com.apple.DictionaryServices (1.2 - 229) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x7fff97862000 - 0x7fff9786dfff libGL.dylib (11.1.1) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff9786e000 - 0x7fff9786efff com.apple.Carbon (154 - 157) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x7fff97c5d000 - 0x7fff97d8fff7 com.apple.MediaControlSender (2.0 - 215.15) /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSender
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0x7fff97eaf000 - 0x7fff97ef8ff3 com.apple.HIServices (1.22 - 520.12) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
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0x7fff98315000 - 0x7fff9831bfff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x7fff9831c000 - 0x7fff9882fff3 com.apple.JavaScriptCore (10600 - 10600.3.13) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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0x7fff99196000 - 0x7fff991b9fff com.apple.Sharing (328.3.2 - 328.3.2) /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff991ba000 - 0x7fff99258fff com.apple.Metadata (10.7.0 - 917.1) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metada
Photo of Chris Cox

Chris Cox

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I can't find a matching crash report in our database.
If you submitted the crash to Adobe with your email address, then I could search for that.
Photo of Paul Kirby

Paul Kirby

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Just submitted one now.
Photo of Chris Cox

Chris Cox

  • 20280 Posts
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I'm still not seeing anything with the email address from your Adobe ID. Did you use a different email address?
Photo of Chris Cox

Chris Cox

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Still not seeing that email address on any crash reports for Photoshop 12.0.4.
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Paul Kirby

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Okay, I don't have any other address'...