Photoshop: Crashing computer (windows)

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  • Updated 8 months ago
  • (Edited)
Using Photoshop for 5 minutes crashes my entire computer ever since the windows 10 update and I have not found a single fix online. This crashes my MSI personal and work laptops. Both used to be able to run photoshop with 30+ High Res Photos at once and now the program crashes after opening 1 low res photo and editing for a few minutes it's ridiculous and I need this fixed for work. I can use Illustrator, XD and InDesign so there must be a massive bug in Photoshop.
Photo of Steven M

Steven M

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  • frustrated, annoyed

Posted 8 months ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If the whole computer is freezing or crashing I would suspect a graphics driver issue. Download the latest driver from NVIDIA or AMD.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info...and copy/paste the text in a reply.