Photoshop: Crashes while zooming

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  • Updated 2 years ago
  • (Edited)
Photoshop CC 2015 crashes while zooming.
Software and GPU drivers are up to date.
I ́m user 2 GPUS and 2 monitors.
Crashes with GPU acceleration turned ON or OFF.
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Diego Maricato

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  • unproductive

Posted 2 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS/version are you on? I suspect you're on Windows. If on windows, what does the event viewer say the faulting module is?

Photoshop does not support 2 graphics cards: https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html#MultipleCards

It may help if we could see your Photoshop System Info. Directions for sharing your system info from Photoshop: 
http://feedback.photoshop.com/photoshop_family/topics/photoshop_how_do_i_share_my_system_information
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Diego Maricato

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I ́ll check this when I arrive at home. I ́m using Windows 10 by the way.

The strange thing is that at work I use 2 Gpus on Windows 8 and never had 1 crash.