Photoshop Crashes when NIK Filters are applied as Smart Filters in a Smart Object

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  • Updated 10 months ago
Merged

This conversation has been merged. Please reference the main conversation: Photoshop CC 18: Crashes using NIK Filters

I can successfully get NIK filters to run under a Smart Object (initially), but any return visits to these filters for further edits, or simply to disable them to see an effect, crashes Photoshop.  I also have crashes of Photoshop when attempting to use the crop tool if there are any NIK filters in a Smart Object.  Running CC2018 v19.0.1 on mac High Sierra.
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Mike Bachmann

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  • frustrated

Posted 10 months ago

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Warren Heaton

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The NIK Filters were acquired by DxO who has yet to release updated versions.

Here's their press release:
https://nikcollection.dxo.com

Until that happens, here are the system requirements:

Mac:
  • Mac® OS X 10.7.5 through 10.10
  • Adobe Photoshop CS4 (CS5 for HDR Efex Pro 2) through CC 2015
  • Adobe Photoshop Elements 9 through 13 (apart from HDR Efex Pro 2, which is not compatible with Photoshop Elements)
  • Adobe Photoshop Lightroom 3 through 6/CC
  • Apple® Aperture® 3.1 or later

Windows:
  • Windows Vista®, Windows 7, Windows 8
  • Adobe Photoshop CS4 through CC 2015
  • Adobe Photoshop Elements 9 through 13 (apart from HDR Efex Pro 2, which is not compatible with Photoshop Elements)
  • Adobe Photoshop Lightroom 3 through 6/CC

GPU Compatibility:

NVIDIA GeForce 8 Series, GeForce 9 Series, GeForce 100 Series, GeForce 200 Series, GeForce 300 Series, GeForce 400 Series, GeForce 500 Series, ATI Radeon HD2000 Series, Radeon HD3000 Series, Radeon HD4000 Series, Radeon HD5000 Series, Radeon HD6000 Series.

If no compatible card is available, GPU acceleration will be disabled and the CPU will be used.



What does this mean?

If you're a Mac user, you'll have to create a macOS 10.10 boot drive (assuming your Mac supports that version of macOS) and install cc0215.  It also may require juggling your CC activation.

Yeah, it kind of sucks.  On the flip side, it's much better than news that the filters are no longer in development.

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Mike Bachmann

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Thanks Warren.  The interesting thing is that I had been using NIK quite happily with CC2017 without any problems.  Don't know if it is just CC2018, or the combination of CC2018 and High Sierra that has thrown this off the rails.  Hopefully DxO will provide updates soon!
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Warren Heaton

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I wish I was a coder so that I could better explain it. High Sierra marks a significant change as to how things work under the hood (in theory for the better). Also, while something is only supported up to a certain version of the OS or of CC, it could still work just fine in its entirety or just in part.
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Mike Bachmann

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Thanks very much for taking the time to help. Other than the workarounds you mentioned, I guess all we can do is wait and see if some combination of updates from DxO and/or Adobe syncs up with the OS? What a shame, I love working with the NIK products (still can, just not in a nondestructive layer), and I know that lots of other people do as well. Again, thanks for your help.
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Warren Heaton

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It's pretty much in DxO's court now.  
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Hannah Nicollet, Official Rep

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Hi Mike,

Concerning crashes and the Nik Collection, there is this troubleshooting guide:

https://support.google.com/nikcollection/answer/3003129?hl=en&ref_topic=3002207

Would love to hear if their suggestions help you.

Thanks,
Hannah
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Mike Bachmann

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Hannah,

Thank you for the research on this problem.  I have had a go at trying these trouble shooting techniques but none of these suggestions seem to help.  I even turned off the GPU when using specific NIK filters as they suggest, but have the same problem with PS crashing.  Please see the comments by David Wilkins.  My experience is very similar.  I can get NIK filters to run, just have issues when resizing and/or cropping the image.  Seems to be coincident with PS CC 2018.  I didn't experience these problems with PS CC 2017.
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David Wilkins

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My experience is that if I apply the crop tool first and then NIK filters with a smart filter PS does not crash.  Applying NIK first to a smart object and then cropping always crashes.  This started with PS CC 2018.  I can re edit the NIK filter.  I am using color efex pro on a MAC running high sierra.  
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Hannah Nicollet, Official Rep

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Thanks for sharing this workaround, David.
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Mike Bachmann

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David,

Good point.  I did a little test run on an image.  If you take care of any cropping and/or resizing of the image first, then apply NIK filters within a Smart Object, you can still re-open the filter for further edits.  However, if you want to see the effect of one of the NIK filters (click off the button in the smart filter next to the NIK filter), when I click the button to turn the NIK filter back on, PS crashes.  

I agree, these issues correspond to PS CC2018 update.
(Edited)

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