Photoshop: Crashes on Launch

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  • Updated 1 month ago
  • (Edited)
Photoshop has updated and will no longer launch.  I've uninstalled and reinstalled it and the program will crash on launch with an error Exceptional Access Violation. I've tried installing the previous 2 versions as well and neither will launch.  I need to get it to work! I'm on a pc
Windows 7
Geforce TitanX
64 GB Ram
Dual Xeon processors
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fabian lacey

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Posted 1 month ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It sounds like a permissions issue. Have you tried running under Admin or creating a new admin user account? Troubleshoot user permissions
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fabian lacey

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I do run the software as an Admin, I will try creating another account to see if this is the root of the problem.