Photoshop: Crashes almost immediately after launching

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  • Updated 2 months ago
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Photoshop 20.0.4 crashes almost immediately after launching Photoshop. This is happening after Windows Updates(update to Windows 10, version 1809 amd64 2019-03) and now there's no way I can access Photoshop. 
Happens after every windows update, tried uninstalling and r-installing, rolling back to older versions of both windows and PS, both didn't work.
Don't know what to do. :(
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Nishit Ashit

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Posted 2 months ago

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David, Official Rep

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Howdy Nishit,

Two things -- have you tried trashing your preferences file on launch?  It could have become corrupted.  Secondly, have you checked the integrity of your font cache?  Although Adobe regenerates ours, if the system font cache is corrupt, we'll pick that up.  You can test your font cache using the info here: https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html  If you do have a problem, either send your results to the email address or just let us know here (I'll read it either way).

Hope that helps,
David
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Do you have an active membership? I'm not seeing anything under the email address you've posted here. Also not seeing any crash reports with that same email address.
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Nishit Ashit

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Yes, I'm using a licensed version issued to us by our college, and I solved the issue myself. It was due to the latest Nvidia graphics drivers that the application kept crashing, so I rolled back my graphics drivers and everything is good as before.

Thanks for the help though