Photoshop: Crash when I used transform tool on a VGA, but when I use onboard graphic, there's no issue at all.

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  • Updated 2 years ago
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Please help me with this one.... I bought VGA, 2gb radeon hd6570, and now my photoshop crash whenever I used Transform tool. All drivers are up to date and from manufacturers. Any solution to this. BTW if i use onboard graphics there's no issue at all. Photoshop crashed on 12/16/2016 at 10:36:34 AM (GetImageViewResourceSharingGLContext) The GPU Sniffer crashed on 12/16/2016 at 11:12:57 AM Display: 1 Display Bounds:= top: 0, left: 0, bottom: 768, right: 1360 No video card detected
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Michael Dawn Manansala

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Posted 2 years ago

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John Maguire

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Michael. Have you tried disabling Opencl from in Photoshop. it's under preferences, performance, gpu settings.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Make sure your AMD drivers are up to date from the AMD website.
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Michael Dawn Manansala

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As mentioned, All are up to date from manufacturers.. Yes AMD website the latest. under performance there's no GPU options available.. Any solutions to this? I was checking online and had no success no finding one.
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John Maguire

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any chance you used amd's driver detector to download your drivers. If so I had a friend do that and it installed the wrong one. took me a few days to figure it out.
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Michael Dawn Manansala

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I actually, used that driver detector, yes, and even tried using the latest, crimsons. No luck.