Photoshop: Crash bug (transform tool and zoom)

  • 1
  • Problem
  • Updated 2 years ago
  • Acknowledged
  • (Edited)
So i have a rectangle, created with the rounded rectangle tool. The layer has a layer mask. 

When i use free transform tool on this, and zoom in so i can see the pixel grid, it crashes 80% of the time.

Here's an event crash log:

Faulting application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39Faulting module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
Exception code: 0xc000041d
Fault offset: 0x0000000003ab8f10
Faulting process id: 0x2b14
Faulting application start time: 0x01d1c174eeee955f
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Report Id: 1ffe39b1-8bb8-4f57-a773-fd5d37a9697e
Faulting package full name: 
Faulting package-relative application ID: 

Specs: Windows 10, PS CC15, Nvidia GTX970, 16GB RAM, Intel Core i7-6700
Photo of Fredrik Fors Hansen

Fredrik Fors Hansen

  • 2 Posts
  • 0 Reply Likes
  • Unable to do my job

Posted 2 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14551 Posts
  • 1897 Reply Likes
According to the crash log, you are missing important updates. Make sure Photoshop is Up-To-Date: https://helpx.adobe.com/photoshop/kb/uptodate.html
Photo of Fredrik Fors Hansen

Fredrik Fors Hansen

  • 2 Posts
  • 0 Reply Likes
Ahh! Yeah that's weird, thought it was up to date after a clean windows install and fresh download.

Thanks for the reply, will see if i bump into it again.

Cheers,