Photoshop: Crash using 3D

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
Photoshop CC constantly falls. Especially for working with 3D. Open PSD with 3D = error message. I need to create a new file and create it in a 3D object and then opening what I wanted to open works. Maybe something with OpenGL.

Now I want to save a 3D preview file, but in dialogue "save for web" button is pressed does nothing. And "save file as" = crash.
Open file = crash

I have the current version of the graphics driver and photoshop.
10GB RAM (2×4Gb +1×2Gb)
GeForce GTX 570
i7-2600K @ 3.4GHz
Swap disk 250Gb SSD.
Dual monitors

This does not convince me much to go from CS5 on CC subscription.

Error dialog text: Unable to complete the export command because of a disk error occurred.
That's not very useful message.

Edit:
and now run photoshop = crash on loading screen (Initializing panels.) I do not use panels of third parties.
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Jaroslav Bereza

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  • sad

Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Determine what video card you have and go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver: http://blogs.adobe.com/crawlspace/201...

After you have the latest driver, Try restoring your preferences: http://blogs.adobe.com/crawlspace/201...
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Jaroslav Bereza

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That's what I did yesterday three times. With the latest version of it just does not work. And after 24 hours still not a new version of the graphics driver.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help if we could see your Photoshop System Info. Directions for sharing your system info from Photoshop:

http://feedback.photoshop.com/photosh...
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Jaroslav Bereza

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Verze aplikace Adobe Photoshop: 2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299 x64
Operační systém: Windows 7 (64bitová verze)
Verze: 6.1 Service Pack 1
Systémová architektura: řada CPU Intel: 6, model: 10, taktování: 7 s MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Počet fyzických procesorů: 4
Počet logických procesorů: 8
Rychlost procesoru: 3392 MHz
Vestavěná paměť: 10223 MB
Volná paměť: 4724 MB
Paměť dostupná pro Photoshop: 9010 MB
Paměť používaná Photoshopem: 55 %
Vícetónový 3D tisk: Vypnuto.
Zdvojnásobení uživatelského rozhraní Windows: Vypnuto.
Dálkový paprsek: Zapnuto.
Velikost vyrovnávací paměti dlaždice: 1024 kB
Úrovní vyrovnávací paměti pro obrazy: 4
Náhled písma: Střední
Algoritmus sazby textu: Latinka
Zobrazení: 1
Hranice zobrazení: horní= 0, vlevo= 0, spodní= 1080, vpravo= 1920
Zobrazení: 2
Hranice zobrazení: horní= 0, vlevo= -1920, spodní= 1080, vpravo= 0
Kreslení OpenGL: Zapnuto.
OpenGL - povolit staré GPU: Nezjištěno.
Režim kreslení OpenGL: Normální
OpenGL - povolit normální režim: True.
OpenGL - povolit pokročilý režim: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=1280
glgpu[0].GLName="GeForce GTX 570/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="9.18.13.4465"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GTX 570/PCIe/SSE2"
glgpu[0].GLRendererID=4225
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20141103000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.1"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].CLMemoryMB=1280
clgpu[0].CLName="GeForce GTX 570"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="344.65"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="6.5.29"
clgpu[0].CLBandwidth=1.35176e+011
clgpu[0].CLCompute=530.468
Typ licence: Zkušební verze
Sériové číslo: Zkušební verze
Složka aplikace: C:\Program Files\Adobe\Adobe Photoshop CC 2014\
Cesta dočasného souboru: C:\Users\Jarda\AppData\Local\Temp\
Photoshop odkládá s použitím asynchronního I/O zapnuto
Odkládací disk(y):
D:\, 833,1 GB, 463,4 GB volného
Složka vyžadovaných zásuvných modulů: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\
Primární složka zásuvných modulů: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\

Nainstalované komponenty:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/08/12-23:42:09 79.557478 79.557478
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/09/07-21:07:38 79.558079 79.558079
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 5.2.4
AdobePDFL.dll PDFL 2014/08/18-15:13:12 79.512424 79.512424
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPFiles.dll Adobe XMP Files 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPScript.dll Adobe XMP Script 2014/08/20-09:53:02 79.156797 79.156797
adobe_caps.dll Adobe CAPS 8,0,0,13
AGM.dll AGM 2014/08/12-23:42:09 79.557478 79.557478
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib (64 Bit) 8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34) 1.000000
ARE.dll ARE 2014/08/12-23:42:09 79.557478 79.557478
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/08/12-23:42:09 79.557478 79.557478
BIBUtils.dll BIBUtils 2014/08/12-23:42:09 79.557478 79.557478
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/08/12-23:42:09 79.557478 79.557478
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 7.0.0.154
JP2KLib.dll JP2KLib 2014/06/28-00:28:27 79.254012 79.254012
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/08/18-23:43:19 79.557676 79.557676
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.2.1
Plugin.dll Adobe Photoshop CC 2014 15.2.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 5.2.0.52
PSArt.dll Adobe Photoshop CC 2014 15.2.1
PSViews.dll Adobe Photoshop CC 2014 15.2.1
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113

Vyžadované zásuvné moduly:

3D Studio 15.2.1 (2014.2.1 x001 x003)
Adaptivní široký úhel 15.2.1
Akvarel 15.2.1
Asymetrie 15.2.1 (2014.2.1 x001 x003)
Barevné pastelky 15.2.1
Barevný polotón 15.2.1
Basreliéf 15.2.1
BMP 15.2.1
Camera Raw 8.6
Cesty do Illustratoru 15.2.1
Chróm 15.2.1
Cikcak 15.2.1
Cineon 15.2.1 (2014.2.1 x001 x003)
Collada 15.2.1 (2014.2.1 x001 x003)
CompuServe GIF 15.2.1
Conté pastel 15.2.1
Dicom 15.2.1
Dlaždice 15.2.1
Dopisní papír 15.2.1
Eazel Acquire 15.2.1 (2014.2.1 x001 x003)
Entropie 15.2.1 (2014.2.1 x001 x003)
Exportovat vyhledávací tabulky barev NO VERSION
FastCore podprogramy 15.2.1 (2014.2.1 x001 x003)
Filtr Camera Raw 8.6
Filtr Oříznout a narovnat fotografie 15.2.1
Filtr Sada obrazů 15.2.1 (2014.2.1 x001 x003)
Flash 3D 15.2.1 (2014.2.1 x001 x003)
Formát IFF 15.2.1
Fotokopie 15.2.1
Freska 15.2.1
Galerie filtrů 15.2.1
Google Earth 4 15.2.1 (2014.2.1 x001 x003)
HDRMergeUI 15.2.1
Houba 15.2.1
Hrubé pastely 15.2.1
HSB/HSL 15.2.1
IGES 15.2.1 (2014.2.1 x001 x003)
Inkoustové obrysy 15.2.1
Inteligentní rozostření 15.2.1
Jádro měření 15.2.1 (2014.2.1 x001 x003)
Jazyk VRML (Virtual Reality Modeling Language) | VRML 15.2.1 (2014.2.1 x001 x003)
JPEG 2000 15.2.1
Korekce objektivu 15.2.1
Křída a uhel 15.2.1
Kruhové rozostření 15.2.1
Krystalizace 15.2.1
Malířská špachtle 15.2.1
Matlab Operation 15.2.1 (2014.2.1 x001 x003)
Maximum 15.2.1 (2014.2.1 x001 x003)
Medián 15.2.1 (2014.2.1 x001 x003)
Mezzotinta 15.2.1
Minimum 15.2.1 (2014.2.1 x001 x003)
Míra fluktuace 15.2.1 (2014.2.1 x001 x003)
MMXCore podprogramy 15.2.1 (2014.2.1 x001 x003)
Modul Photoshop 3D 15.2.1 (2014.2.1 x001 x003)
Mozaikové dlaždice 15.2.1
Mozaikové okno 15.2.1
Multiprocesorová podpora 15.2.1 (2014.2.1 x001 x003)
Nastříkané tahy 15.2.1
Neónová záře 15.2.1
NTSC barvy 15.2.1 (2014.2.1 x001 x003)
Oblaka 15.2.1 (2014.2.1 x001 x003)
Odečíst oblaka 15.2.1 (2014.2.1 x001 x003)
Odlesk objektivu 15.2.1
Odstranit prokládání 15.2.1
OpenEXR 15.2.1
Oříznout a narovnat fotografie 15.2.1 (2014.2.1 x001 x003)
Otisk 15.2.1
PCX 15.2.1 (2014.2.1 x001 x003)
Photoshop Touch 14.0
Pixar 15.2.1 (2014.2.1 x001 x003)
Plakátové obrysy 15.2.1
Plastikový obal 15.2.1
PLY 15.2.1 (2014.2.1 x001 x003)
PNG 15.2.1
Podmalba 15.2.1
Podpora skriptování 15.2.1
Podpora WIA 15.2.1 (2014.2.1 x001 x003)
Pointilizace 15.2.1
Polární souřadnice 15.2.1
Polotónový vzorek 15.2.1
Portable Bit Map 15.2.1 (2014.2.1 x001 x003)
Postřik 15.2.1
Potrhané obrysy 15.2.1
Praskliny 15.2.1
PRC 15.2.1 (2014.2.1 x001 x003)
Přečíst vodoznak 4.0
Přestavět 15.2.1
Prohnutí 15.2.1
Průměr 15.2.1 (2014.2.1 x001 x003)
Radiance 15.2.1 (2014.2.1 x001 x003)
Redukce chvění 15.2.1
Rozmazání 15.2.1
Rozostření objektivu 15.2.1
Rozptyl 15.2.1 (2014.2.1 x001 x003)
Rozptýlené světlo 15.2.1
Rozsah 15.2.1 (2014.2.1 x001 x003)
Rýsovací pero 15.2.1
Sádra 15.2.1
Síťovina 15.2.1
Sklo 15.2.1
Slátanina 15.2.1
Šmouhy barvy 15.2.1
Solarizace 15.2.1 (2014.2.1 x001 x003)
Součet 15.2.1 (2014.2.1 x001 x003)
Šrafování 15.2.1
Standardní odchylka 15.2.1 (2014.2.1 x001 x003)
STL 15.2.1 (2014.2.1 x001 x003)
Stř. hodnota 15.2.1 (2014.2.1 x001 x003)
Střih 15.2.1
Suchý štětec 15.2.1
Sumi-e 15.2.1
Targa 15.2.1
Texturování 15.2.1
Tmavé tahy 15.2.1
Tvarování 15.2.1
U3D 15.2.1 (2014.2.1 x001 x003)
Úběžný bod 15.2.1
Uhlokresba 15.2.1
Úhlové tahy 15.2.1
Uložit pro Web 15.2.1
Vítr 15.2.1
Vlákna 15.2.1
Vlhký papír 15.2.1
Vlna 15.2.1
Vložit vodoznak 4.0
Vyhledávací mřížka barev pro vykreslování NO VERSION
Vystřižení 15.2.1
Wavefront|OBJ 15.2.1 (2014.2.1 x001 x003)
WBMP 15.2.1 (2014.2.1 x001 x003)
Zaoblení 15.2.1
Zářící obrysy 15.2.1
Zkapalnění 15.2.1
Zkroutit 15.2.1
Zrnění 15.2.1
Zrnitý film 15.2.1
Zvlnění 15.2.1
Zvlnění moře 15.2.1
Zvýraznění obrysů 15.2.1

Doplňkové zásuvné moduly a zásuvné moduly jiných výrobců: ŽÁDNÉ

Zásuvné moduly, které se nepodařilo zavést: žádné
Blesk:
Knihovny
flaticon CC
Motivy Adobe Color
Instalovaná zařízení TWAIN: ŽÁDNÁ
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Did you say you tried restoring your prefs? Some of the settings are not the default.
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Jaroslav Bereza

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I traced something to day 11. 11.

Faulting application name: Photoshop.exe version: 15.2.1.257, time stamp: 0x543dbc5e
Name faulting module: Save for Web.8be Version: 15.2.1.1, time stamp: 0x543dad03
Exception code: 0xc0000005
Offset error: 0x000000000038d866
ID faulting process: 0x1a48
Faulting application start time: 0x01cffdb881111127
Path to Faulting application: C: \ Program Files \ Adobe \ Adobe Photoshop CC 2014 \ Photoshop.exe
Path to chybujícímu module: C: \ Program Files \ Adobe \ Adobe Photoshop CC 2014 \ Required \ Plug-Ins \ Import-Export \ Save for Web.8be
Message-ID: 37f7ce2e-69ae-11e4-af82-0009dd403717

(ntdll.dll also fault)

Faulting application name: Photoshop.exe version: 15.2.1.257, time stamp: 0x543dbc5e
Name faulting module: Photoshop.exe version: 15.2.1.257, time stamp: 0x543dbc5e
Exception code: 0xc0000005
Offset error: 0x0000000001709b89
Faulting process ID: 0x27b4
Faulting application start time: 0x01cffdbb2727787d
Path to Faulting application: C: \ Program Files \ Adobe \ Adobe Photoshop CC 2014 \ Photoshop.exe
Path to chybujícímu module: C: \ Program Files \ Adobe \ Adobe Photoshop CC 2014 \ Photoshop.exe
Message-ID: 961b158d-69ae-11e4-af82-0009dd403717

Název chybující aplikace: Photoshop.exe, verze: 15.2.1.257, časové razítko: 0x543dbc5e
Název chybujícího modulu: KERNELBASE.dll, verze: 6.1.7601.18409, časové razítko: 0x5315a05a
Kód výjimky: 0xc06d007e
Posun chyby: 0x000000000000940d
ID chybujícího procesu: 0x2170
Čas spuštění chybující aplikace: 0x01cffdc0de88eeb4
Cesta k chybující aplikaci: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Cesta k chybujícímu modulu: C:\Windows\system32\KERNELBASE.dll
ID zprávy: 2bc4eb10-69b4-11e4-af82-0009dd403717

Faulting application name: Photoshop.exe version: 15.2.1.257, time stamp: 0x543dbc5e
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Offset error: 0x0000000000000000
Faulting process ID: 0x2680
Faulting application start time: 0x01cffdce8db146c8
Path to a faulting application: C: \ Program Files \ Adobe \ Adobe Photoshop CC 2014 \ Photoshop.exe
Path to chybujícímu module: unknown
Message-ID: e22f4759-69c1-11e4-af82-0009dd403717

In relation to the Photoshop.exe is repeated over and over these modules. That's why I do not write all 20 items.
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Jaroslav Bereza

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I completely reset all settings and at this moment it works. The problem is that with a clean setting I can not work. Move only two settings files did not help. And, I would guess that with a clean setting so it crashes 2 times daily. Especially in the absence of RAM.

We'll see. I'll write if it solved the problem. If the earlier trial version not expires.
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Jaroslav Bereza

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Now photoshop renders the box.
GPU 0.3%
CPU all cores 90%
GPU memory allocated 989 megabytes

Using the GPU is checked and grayed out. In the advanced setting is selected the third item selectbox with advanced drawing mode.
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Jaroslav Bereza

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I left the default settings. Today my photoshop crashed again! I use no 3D objects in this project. I have 1.5GB of free RAM.

Since last crash passed 4-5 hours of the pure work time in Photoshop. Statistically, I would estimate that one crash photoshop = cca 3-6 hours of pure work in Photoshop.

If my assumption is confirmed crashes my photoshop today at least once.

The old version of CS5 is much more stable. My video card driver is updated, and acceleration is turned on. In the 3D settings I did nothing.
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Chris Cox

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No, he asked for the crash details - which are available under the system event viewer. We need the name of the crashing module (which is most likely your video card driver).
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Jaroslav Bereza

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I'm not exactly sure which of the event log item it is. I think these are the errors at 10:08
http://sklad.bereza.cz/00-jarda/00_sc...
http://sklad.bereza.cz/00-jarda/00_sc...

time - 8:91
Window managers in the area of a serious dispute about resources.
Scenario: Production of video memory are overloaded and consequently leads to emptying the memory. This problem can be solved by reducing the number of running programs and open windows.

I usually have a lot of open windows. At this time, about 22
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Chris Cox

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It would be the one that matches the time that you crashed, and says Photoshop crashed.
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Jaroslav Bereza

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It fits with time posting comments. (displayed exactly in the tooltip label on hover effect) If you are not shifted time zones. Dialogue with the notice of the accident, I just closed before sending comments.

So I think it is an error of 10:08 from a link.

Then, I got an application error at 11:48. http://sklad.bereza.cz/00-jarda/00_sc...

Faulting application name: Photoshop.exe version: 15.2.1.257, time stamp: 0x543dbc5e
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc000041d
Offset error: 0x0000000000027b0b
ID faulting process: 0x23bc
Faulting application start time: 0x01cfffe461dfeccc
It Faulting application path: C: \ Program Files \ Adobe \ Adobe Photoshop CC 2014 \ Photoshop.exe
Path to chybujícímu module: C: \ Windows \ System32 \ ntdll.dll
Message-ID: 15ff8563-6bee-11e4-8f18-0009dd403717

and next

Faulting application name: Photoshop.exe version: 15.2.1.257, time stamp: 0x543dbc5e
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000005
Offset error: 0x0000000000027b0b
ID faulting process: 0x23bc
Faulting application start time: 0x01cfffe461dfeccc
Journey to a faulting application: C: \ Program Files \ Adobe \ Adobe Photoshop CC 2014 \ Photoshop.exe
Path to chybujícímu module: C: \ WINDOWS \ system32 \ ntdll.dll
Message-ID: b606245e-6beb-11e4-8f18-0009dd403717

and another

Generate Activation Context for c: \ program files (x86) \ Adobe \ Adobe Creative Cloud \ Utils \ Creative Cloud Uninstaller.exe failed. Error in manifest or policy file on line. Component version required by the application conflicts with another component version, which is already active. Conflicting components: Component 1:C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest. Part 2:C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
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Chris Cox

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OK, those show a crash in NTDLL.DLL -- which usually means that a third party plugin or driver was at fault.

Did you update your video card driver from the GPU maker's website?
Or did you mistakenly update it from Microsoft or a system builder's website?
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Jaroslav Bereza

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Today's crash caused a shortcut ctrl + shift + s.
RAM of about 9.5 GB/ 10 GB
SWAP 7.4 / 20.3 GB

It is interesting that first I had a smooth animated zoom and then not. As if during work changed something about the GPU.

However, the crash in the absence of RAM, I take it as a routine matter. Chrome also crashes in the absence of RAM.

One more note. Photoshop is installed on Windows 7, which I freshly installed before 23 days.

I still have the up-to-date graphics card driver.
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Jaroslav Bereza

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Hi, I am trying Photoshop again after a long period. This time isn't 3D the cause of the crash. It happened at the click of a button to work with vectors.

http://sklad.bereza.cz/00-jarda/00_sc...

debuger:
http://sklad.bereza.cz/00-jarda/00_sc...

Verze aplikace Adobe Photoshop: 2015.0.0 20150529.r.88 2015/05/29:23:59:59 CL 1024429 x64
Operační systém: Windows 7 (64bitová verze)
Verze: 7 SP1Systémová architektura: řada CPU Intel: 6, model: 10, taktování: 7 s MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Počet fyzických procesorů: 4
Počet logických procesorů: 8
Rychlost procesoru: 3410 MHz
Vestavěná paměť: 10223 MB
Volná paměť: 1345 MB
Paměť dostupná pro Photoshop: 8983 MB
Paměť používaná Photoshopem: 60 %
Design Space: Vypnuto.
Návrhové plochy: Zapnuto.
Vícetónový 3D tisk: Vypnuto.
Dálkový paprsek: Zapnuto.
Velikost vyrovnávací paměti dlaždice: 1024 kB
Úrovní vyrovnávací paměti pro obrazy: 4
Náhled písma: Střední
Algoritmus sazby textu: Latinka
Zobrazení: 1
Hranice zobrazení: horní= 0, vlevo= 0, spodní= 1080, vpravo= 1920
Zobrazení: 2
Hranice zobrazení: horní= 0, vlevo= -1920, spodní= 1080, vpravo= 0
Kreslení OpenGL: Zapnuto.
OpenGL - povolit staré GPU: Nezjištěno.
Režim kreslení OpenGL: Další volby
OpenGL - povolit normální režim: True.
OpenGL - povolit pokročilý režim: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=1280
glgpu[0].GLName="NVIDIA GeForce GTX 570"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="9.18.13.4475"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GTX 570/PCIe/SSE2"
glgpu[0].GLRendererID=4225
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20141112000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.1"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].CLMemoryMB=1280
clgpu[0].CLName="GeForce GTX 570"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="344.75"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="6.5.30"
clgpu[0].CLBandwidth=1.35122e+011
clgpu[0].CLCompute=530.824
Typ licence: Zkušební verze
Sériové číslo: Zkušební verze
Složka aplikace: C:\Program Files\Adobe\Adobe Photoshop CC 2015\
Cesta dočasného souboru: C:\Users\Jarda\AppData\Local\Temp\
Photoshop odkládá s použitím asynchronního I/O zapnuto
Odkládací disk(y):
Startovací, 238,5 GB, 115,3 GB volného
Složka vyžadovaných zásuvných modulů: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Plug-Ins\
Primární složka zásuvných modulů: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Plug-ins\

Nainstalované komponenty:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2015/03/11-23:42:10 79.562242 79.562242
AdbePM.dll PatchMatch 2015/04/28:18:15:43 1.563170 1.563170
AdobeLinguistic.dll Adobe Linguisitc Library 9.0.0
AdobeOwl.dll Adobe Owl 5.2.7
AdobePDFL.dll PDFL 2015/03/18-12:03:59 79.133307 79.133307
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3600
AdobeXMP.dll Adobe XMP Core 2015/03/30-23:40:42 79.157747 79.157747
AdobeXMPFiles.dll Adobe XMP Files 2015/03/30-23:40:42 79.157747 79.157747
AdobeXMPScript.dll Adobe XMP Script 2015/03/30-23:40:42 79.157747 79.157747
adobe_caps.dll Adobe CAPS 9,0,0,5
AGM.dll AGM 2015/03/11-23:42:10 79.562242 79.562242
ahclient.dll AdobeHelp Dynamic Link Library 2.0.0.2
AIDE.dll AIDE 2015/03/20-23:41:44 79.562488 79.562488
amtlib.dll AMTLib (64 Bit) 9.0.0.21 BuildVersion: 9.0; BuildDate: Mon Mar 9 2015 0:54:5) 1.000000
ARE.dll ARE 2015/03/11-23:42:10 79.562242 79.562242
AXE8SharedExpat.dll AXE8SharedExpat 2015/03/13-23:40:54 79.562390 79.562390
AXEDOMCore.dll AXEDOMCore 2015/03/13-23:40:54 79.562390 79.562390
Bib.dll BIB 2015/03/11-23:42:10 79.562242 79.562242
BIBUtils.dll BIBUtils 2015/03/11-23:42:10 79.562242 79.562242
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.3.7.33275 2.3.7.33275
CITThreading.dll Adobe CITThreading 2.3.7.33275 2.3.7.33275
CoolType.dll CoolType 2015/03/11-23:42:10 79.562242 79.562242
dnssd.dll Bonjour 3,0,0,2
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2015/04/17-16:55:22 80.1017022 80.1017022
icucnv40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icudt40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
icuuc40.dll International Components for Unicode 2014/10/31-16:52:45 Build gtlib_6.0.21339
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 9.0.1.14
JP2KLib.dll JP2KLib 2015/03/15-23:45:24 79.257449 79.257449
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3600
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2015/03/11-23:42:10 79.562263 79.562263
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2015 16.0.0
Plugin.dll Adobe Photoshop CC 2015 16.0.0
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 6.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 6.0.0.96
PSArt.dll Adobe Photoshop CC 2015 16.0.0
PSViews.dll Adobe Photoshop CC 2015 16.0.0
SCCore.dll ScCore 2015/04/17-16:55:22 80.1017022 80.1017022
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 9.0.0.3 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 9.0.0.3
VulcanControl.dll Vulcan Application Control Library 5.1.0.50
VulcanMessage5.dll Vulcan Message Library 5.1.0.50
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113

Vyžadované zásuvné moduly:

3D Studio 16.0.0 (2015.0.0 x001 x003)
Adaptivní široký úhel 16.0.0
Akvarel 16.0.0
Asymetrie 16.0.0 (2015.0.0 x001 x003)
Barevné pastelky 16.0.0
Barevný polotón 16.0.0
Basreliéf 16.0.0
BMP 16.0.0
Camera Raw 9.1
Cesty do Illustratoru 16.0.0
Chróm 16.0.0
Cikcak 16.0.0
Cineon 16.0.0 (2015.0.0 x001 x003)
Collada 16.0.0 (2015.0.0 x001 x003)
CompuServe GIF 16.0.0
Conté pastel 16.0.0
Dicom 16.0.0
Dlaždice 16.0.0
Dopisní papír 16.0.0
Eazel Acquire 16.0.0 (2015.0.0 x001 x003)
Entropie 16.0.0 (2015.0.0 x001 x003)
Exportovat vyhledávací tabulky barev NO VERSION
FastCore podprogramy 16.0.0 (2015.0.0 x001 x003)
Filtr Camera Raw 9.1
Filtr Oříznout a narovnat fotografie 16.0.0
Filtr Sada obrazů 16.0.0 (2015.0.0 x001 x003)
Flash 3D 16.0.0 (2015.0.0 x001 x003)
Formát IFF 16.0.0
Fotokopie 16.0.0
Freska 16.0.0
Galerie filtrů 16.0.0
Google Earth 4 16.0.0 (2015.0.0 x001 x003)
HDRMergeUI 16.0.0
Houba 16.0.0
Hrubé pastely 16.0.0
HSB/HSL 16.0.0
IGES 16.0.0 (2015.0.0 x001 x003)
Inkoustové obrysy 16.0.0
Inteligentní rozostření 16.0.0
Jádro měření 16.0.0 (2015.0.0 x001 x003)
Jazyk VRML (Virtual Reality Modeling Language) | VRML 16.0.0 (2015.0.0 x001 x003)
JPEG 2000 16.0.0
Korekce objektivu 16.0.0
Křída a uhel 16.0.0
Kruhové rozostření 16.0.0
Krystalizace 16.0.0
Malířská špachtle 16.0.0
Matlab Operation 16.0.0 (2015.0.0 x001 x003)
Maximum 16.0.0 (2015.0.0 x001 x003)
Medián 16.0.0 (2015.0.0 x001 x003)
Mezzotinta 16.0.0
Minimum 16.0.0 (2015.0.0 x001 x003)
Míra fluktuace 16.0.0 (2015.0.0 x001 x003)
MMXCore podprogramy 16.0.0 (2015.0.0 x001 x003)
Modul Photoshop 3D 16.0.0 (2015.0.0 x001 x003)
Mozaikové dlaždice 16.0.0
Mozaikové okno 16.0.0
Multiprocesorová podpora 16.0.0 (2015.0.0 x001 x003)
Nastříkané tahy 16.0.0
Neónová záře 16.0.0
NTSC barvy 16.0.0 (2015.0.0 x001 x003)
Oblaka 16.0.0 (2015.0.0 x001 x003)
Odečíst oblaka 16.0.0 (2015.0.0 x001 x003)
Odlesk objektivu 16.0.0
Odstranit prokládání 16.0.0
OpenEXR 16.0.0
Oříznout a narovnat fotografie 16.0.0 (2015.0.0 x001 x003)
Otisk 16.0.0
PCX 16.0.0 (2015.0.0 x001 x003)
Photoshop Touch 14.0
Pixar 16.0.0 (2015.0.0 x001 x003)
Plakátové obrysy 16.0.0
Plastikový obal 16.0.0
PLY 16.0.0 (2015.0.0 x001 x003)
PNG 16.0.0
Podmalba 16.0.0
Podpora skriptování 16.0.0
Podpora WIA 16.0.0 (2015.0.0 x001 x003)
Pointilizace 16.0.0
Polární souřadnice 16.0.0
Polotónový vzorek 16.0.0
Portable Bit Map 16.0.0 (2015.0.0 x001 x003)
Postřik 16.0.0
Potrhané obrysy 16.0.0
Praskliny 16.0.0
PRC 16.0.0 (2015.0.0 x001 x003)
Přestavět 16.0.0
Prohnutí 16.0.0
Průměr 16.0.0 (2015.0.0 x001 x003)
Radiance 16.0.0 (2015.0.0 x001 x003)
Redukce chvění 16.0.0
Rozmazání 16.0.0
Rozostření objektivu 16.0.0
Rozptyl 16.0.0 (2015.0.0 x001 x003)
Rozptýlené světlo 16.0.0
Rozsah 16.0.0 (2015.0.0 x001 x003)
Rýsovací pero 16.0.0
Sádra 16.0.0
Síťovina 16.0.0
Sklo 16.0.0
Slátanina 16.0.0
Šmouhy barvy 16.0.0
Solarizace 16.0.0 (2015.0.0 x001 x003)
Součet 16.0.0 (2015.0.0 x001 x003)
Spaces 16.0.0
Šrafování 16.0.0
Standardní odchylka 16.0.0 (2015.0.0 x001 x003)
STL 16.0.0 (2015.0.0 x001 x003)
Stř. hodnota 16.0.0 (2015.0.0 x001 x003)
Střih 16.0.0
Suchý štětec 16.0.0
Sumi-e 16.0.0
Targa 16.0.0
Texturování 16.0.0
Tmavé tahy 16.0.0
Tvarování 16.0.0
U3D 16.0.0 (2015.0.0 x001 x003)
Úběžný bod 16.0.0
Uhlokresba 16.0.0
Úhlové tahy 16.0.0
Uložit pro Web 16.0.0
Vítr 16.0.0
Vlákna 16.0.0
Vlhký papír 16.0.0
Vlna 16.0.0
Vyhledávací mřížka barev pro vykreslování NO VERSION
Vystřižení 16.0.0
Wavefront|OBJ 16.0.0 (2015.0.0 x001 x003)
WBMP 16.0.0 (2015.0.0 x001 x003)
Zaoblení 16.0.0
Zářící obrysy 16.0.0
Zkapalnění 16.0.0
Zkroutit 16.0.0
Zrnění 16.0.0
Zrnitý film 16.0.0
Zvlnění 16.0.0
Zvlnění moře 16.0.0
Zvýraznění obrysů 16.0.0

Doplňkové zásuvné moduly a zásuvné moduly jiných výrobců: ŽÁDNÉ

Zásuvné moduly, které se nepodařilo zavést: žádné

Rozšíření:

Knihovny, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html
Motivy Adobe Color, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html
Exportovat jako, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html
Ditto, C:\Users\Jarda\AppData\Roaming\Adobe\CEP\extensions\com.casualnotebook.variables\index.html
Device Preview, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.preview\PSPanel\panel.html
SdĂ­let ve sluĹľbÄ› Behance, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.behance.shareonbehance.html\index.html
flaticon CC, C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\flaticon\index.html
, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.preview\PSLoader\loader.html
Exportovat jako, C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html

Instalovaná zařízení TWAIN: ŽÁDNÁ
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Chris Cox

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Go install the 2015.0.1 update. Also, your crashes with vector objects have nothing to do with this topic (which is about crashes in 3D), and should have been posted in the existing topic about crashes using vector shapes (which also would tell you that you need to install the update).
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Jaroslav Bereza

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  • 187 Reply Likes
Thanks for the info. It seems that it works fine now. You can split the topic if you want. Originally, I had wanted to have all my Crash In single topic.
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Jaroslav Bereza

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New crash after cca 3 hours.

http://sklad.bereza.cz/00-jarda/00_sc...
I pressed Ctrl + V for pasting vector path in vector shape.

http://sklad.bereza.cz/00-jarda/00_sc...
Photo of Jaroslav Bereza

Jaroslav Bereza

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  • 187 Reply Likes
New crash after cca 8 minutes ...very similar situation with vector shapes.

http://sklad.bereza.cz/00-jarda/00_sc...

http://sklad.bereza.cz/00-jarda/00_sc...

My old CS5 works much more stable. Probably the most stable versions, with which I worked.
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Jaroslav Bereza

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New crash: http://sklad.bereza.cz/00-jarda/00_sc...

Action before crash: file-renaming
Last version CC
Another PC then in other cases.
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Jaroslav Bereza

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New Crash: http://sklad.bereza.cz/00-jarda/00_sc...

Can lack of memory cause a crash?

RAM:
http://sklad.bereza.cz/00-jarda/00_sc...

Action before crash: hide/unhide layer
Version CC 2015.0.1
Time from start of OS: 30 minutes
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Claude Wauthier

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Good evening,

I know this topic has been raised before and in spite of trying many solutions proposed on the internet,  PS crashed every single time I try to use 3D.   MacBook Air 13-inch,mid 2011, 1,8Ghz Intel Core I7, 4GB, Intel Graphic 3000 384. El Captain 10.11.3. Photoshop CC latest version 2015.2.1.  I reset the preferences. I tried with « use graphic processor » on and off and it both cases it crashes.  Open GL option is always greyed out.

 System info (Latest crash report follows) :

Adobe Photoshop Version: 2015.1.2 20160113.r.355 2016/01/13:23:59:59 CL 1059143  x64

Operating System: Mac OS 10.11.3

System architecture: Intel CPU Family:6, Model:42, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

Physical processor count: 2

Logical processor count: 4

Processor speed: 1800 MHz

Built-in memory: 4096 MB

Free memory: 1926 MB

Memory available to Photoshop: 3050 MB

Memory used by Photoshop: 69 %

Modifier Palette: Disabled.

Design Space: Enabled.

Artboards: Enabled.

3D Multitone Printing: Disabled.

Highbeam: Enabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

Display: 1

Main Display

Display Bounds: top=0, left=0, bottom=800, right=1280

OpenGL Drawing: Enabled.

OpenGL Allow Old GPUs: Not Detected.

OpenGL Drawing Mode: Advanced

OpenGL Allow Normal Mode: True.

OpenGL Allow Advanced Mode: True.

AIFCoreInitialized=1

AIFOGLInitialized=1

OGLContextCreated=1

NumGLGPUs=1

NumCLGPUs=0

glgpu[0].GLVersion="2.1"

glgpu[0].IsIntegratedGLGPU=0

glgpu[0].GLMemoryMB=451

glgpu[0].GLName="Intel HD Graphics 3000 OpenGL Engine"

glgpu[0].GLVendor="Intel Inc."

glgpu[0].GLVendorID=32902

glgpu[0].GLRectTextureSize=8192

glgpu[0].GLRenderer="Intel HD Graphics 3000 OpenGL Engine"

glgpu[0].GLRendererID=16925441

glgpu[0].HasGLNPOTSupport=1

glgpu[0].CanCompileProgramGLSL=1

glgpu[0].GLFrameBufferOK=1

glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"

glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]

glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[60]

glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

License Type: Subscription

Serial number: 90970037864309911767

Application folder: /Applications/Adobe Photoshop CC 2015/

Photoshop scratch has async I/O enabled

Scratch volume(s):

  Startup, 232,6G, 75,4G free

Required Plug-ins folder: /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/Plug-Ins/

Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2015/Plug-ins/

 

Installed components:

 

   AdbePM.framework   AdbePM   2.4.00.1   1.

   adobe_caps.framework   adobe_caps   9.0.0.28   1.584361

   AdobeACE.framework   AdobeACE   2.20.02.35269   79.567158

   AdobeAGM.framework   AdobeAGM   4.30.60.35269   79.567158

   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.34320   79.562390

   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.34320   79.562390

   AdobeBIB.framework   AdobeBIB   1.2.03.35269   79.567158

   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   79.567158

   AdobeCoolType.framework   AdobeCoolType   5.15.00.35269   79.567158

   AdobeCrashReporter.framework   AdobeCrashReporter   7.2.2  

   AdobeExtendScript.framework   AdobeExtendScript   4.5.6.2   80.1017022

   AdobeJP2K.framework   AdobeJP2K   1.2.2.35138   79.258941

   AdobeLinguistic.framework      21429  

   AdobeMPS.framework   AdobeMPS   5.8.1.35138   79.566687

   AdobeOwl.framework   AdobeOwl   5.2.9  

   AdobePDFL.framework   AdobePDFL   15.0.0.35285   79.156620

   AdobePDFSettings.framework   AdobePDFSettings   1.4  

   AdobePIP.framework   AdobePIP   7.3.1.70  

   AdobeScCore.framework   AdobeScCore   4.5.6.2   80.1017022

   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.0.35144   79.566705

   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.566690

   AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

   AdobeXMP.framework   AdobeXMPCore   79.158325   79.158325

   AdobeXMPFiles.framework   AdobeXMPFiles   79.158325   79.158325

   AdobeXMPScript.framework   AdobeXMPScript   79.158325   79.158325

   ahclient.framework   ahclient   2.0.0.1  

   AIDE.framework   AIDE   1.5.0.35433   79.568000

   aif.framework   aif   6.0.00.1   1.

   amtlib.framework   amtlib   9.0.0.89  

   boost_date_time.framework   boost_date_time   8.0.0.0  

   boost_signals.framework   boost_signals   8.0.0.0  

   boost_system.framework   boost_system   8.0.0.0  

   boost_threads.framework   boost_threads   8.0.0.0  

   Cg.framework   NVIDIA Cg     

   CIT.framework   CIT   2.3.6.35081   158203

   CITThreading.framework   CITThreading_boost   2.3.6.35081   158203

   dvaaudiodevice.framework   dvaaudiodevice   8.0.0.0  

   dvacore.framework   dvacore   8.0.0.0  

   dvamarshal.framework   dvamarshal   8.0.0.0  

   dvamediatypes.framework   dvamediatypes   8.0.0.0  

   dvametadata.framework   dvametadata   8.0.0.0  

   dvametadataapi.framework   dvametadataapi   8.0.0.0  

   dvametadataUI.framework   dvametadataUI   8.0.0.0  

   dvaplayer.framework   dvaplayer   8.0.0.0  

   dvatransport.framework   dvatransport   8.0.0.0  

   dvaui.framework   dvaui   8.0.0.0  

   dvaunittesting.framework   dvaunittesting   8.0.0.0  

   dynamiclink.framework   dynamiclink   8.0.0.0  

   ICUConverter.framework   ICUConverter   3.61   "gtlib_6.0" "." "21287"

   ICUData.framework   ICUData   3.61   "gtlib_6.0" "." "21287"

   ICUUnicode.framework   ICUUnicode   3.61   "gtlib_6.0" "." "21287"

   LogSession.framework   LogSession   7.3.1.70  

   manta.framework   manta   1.0.00.1   1.

   mediacoreif.framework   mediacoreif   8.0.0.0  

   PlugPlugExternalObject.framework      6.1.0.164  

   PlugPlugOwl.framework   PlugPlugOwl   6.1.0.164  

   UpdaterNotifications.framework   UpdaterNotifications   9.0.0.15   "9.0.0.15"

   WRServices.framework   WRServices   11.0.0   11.0.0.1000

 

 

Required plug-ins:

 

   3D Studio 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Accented Edges 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Adaptive Wide Angle 16.1.2, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

   Angled Strokes 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Average 16.1.2  ©1993-2016 Adobe Systems Incorporated - from the file “Average.plugin”

   Bas Relief 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   BMP 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Camera Raw 9.4 (548), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Camera Raw Filter 9.4 (548), Copyright © 2016 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

   Chalk & Charcoal 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Charcoal 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Chrome 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Cineon 16.1.2  ©2002-2016 Adobe Systems Incorporated - from the file “Cineon.plugin”

   Clouds 16.1.2  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Collada DAE 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Color Halftone 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Colored Pencil 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   CompuServe GIF 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Conté Crayon 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Craquelure 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crop and Straighten Photos 16.1.2  Copyright © 2003-2016 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

   Crop and Straighten Photos Filter 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Crosshatch 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Crystallize 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Cutout 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Dark Strokes 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   De-Interlace 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dicom 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “dicom.plugin”

   Difference Clouds 16.1.2  ©1993-2016 Adobe Systems Incorporated - from the file “Clouds.plugin”

   Diffuse Glow 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Displace 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Dry Brush 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Eazel Acquire 16.1.2  Copyright © 2007-2016 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

   Entropy 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Export Color Lookup Tables 16.1.2  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Extrude 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   FastCore Routines 16.1.2  ©1990-2016 Adobe Systems Incorporated - from the file “FastCore.plugin”

   Fibers 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Film Grain 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Filter Gallery 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Flash 3D 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Fresco 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glass 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Glowing Edges 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Google Earth 4 KMZ 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Grain 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Graphic Pen 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Halftone Pattern 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   HDRMergeUI 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

   HSB/HSL 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IFF Format 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   IGES 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Ink Outlines 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   JPEG 2000 16.1.2  Copyright © 2001-2016 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

   Kurtosis 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Lens Blur 16.1.2, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

   Lens Correction 16.1.2, Copyright © 2002-2016 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

   Lens Flare 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Liquify 16.1.2, Copyright © 2001-2016 Adobe Systems Incorporated - from the file “Liquify.plugin”

   Matlab Operation 16.1.2  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Maximum 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mean 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Measurement Core 16.1.2  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

   Median 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Mezzotint 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Minimum 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   MMXCore Routines 16.1.2  ©1990-2016 Adobe Systems Incorporated - from the file “MMXCore.plugin”

   Mosaic Tiles 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Multiprocessor Support 16.1.2  Copyright © 1990-2016 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

   Neon Glow 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Note Paper 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   NTSC Colors 16.1.2  ©1993-2016 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

   Ocean Ripple 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   OpenEXR 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Paint Daubs 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Palette Knife 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Patchwork 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Paths to Illustrator 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   PCX 16.1.2  ©1989-2016 Adobe Systems Incorporated - from the file “PCX.plugin”

   Photocopy 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Photoshop 3D Engine 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

   Photoshop Touch Copyright ©2013-2016 Adobe Systems Incorporated - from the file “PSDX.plugin”

   Picture Package Filter 16.1.2  ©1993-2016 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

   Pinch 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pixar 16.1.2  ©1989-2016 Adobe Systems Incorporated - from the file “Pixar.plugin”

   Plaster 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Plastic Wrap 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PLY 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   PNG 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Pointillize 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Polar Coordinates 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Portable Bit Map 16.1.2  ©1989-2016 Adobe Systems Incorporated - from the file “PBM.plugin”

   Poster Edges 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   PRC 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Radial Blur 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Radiance 16.1.2  ©2003-2016 Adobe Systems Incorporated - from the file “Radiance.plugin”

   Range 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Render Color Lookup Grid 16.1.2  Copyright ©2012-2016 Adobe Systems Incorporated - from the file “Export3DLUT.plugin”

   Reticulation 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Ripple 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Rough Pastels 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Save for Web 16.1.2, Copyright © 1999-2016 Adobe Systems Incorporated - from the file “Save for Web.plugin”

   ScriptingSupport 16.1.2, Copyright © 2016 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”

   Shake Reduction 16.1.2, Copyright © 2014-2016 Adobe Systems Incorporated - from the file “Shake Reduction.plugin”

   Shear 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Skewness 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Smart Blur 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Smudge Stick 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Solarize 16.1.2  Copyright © 1993-2016 Adobe Systems Incorporated - from the file “Solarize.plugin”

   Spaces 16.1.2, Copyright © 2015 Adobe Systems Incorporated - from the file “Spaces.plugin”

   Spatter 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Spherize 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Sponge 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Sprayed Strokes 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stained Glass 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Stamp 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Standard Deviation 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   STL 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Sumi-e 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Summation 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Targa 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Texturizer 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Tiles 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Torn Edges 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Twirl 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   U3D 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Underpainting 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Vanishing Point 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

   Variance 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “statistics.plugin”

   Virtual Reality Modeling Language | VRML 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Water Paper 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Watercolor 16.1.2, Copyright © 1991-2016 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

   Wave 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wavefront|OBJ 16.1.2  ©2006-2016 Adobe Systems Incorporated - from the file “U3D.plugin”

   Wind 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

   Wireless Bitmap 16.1.2  ©1989-2016 Adobe Systems Incorporated - from the file “WBMP.plugin”

   ZigZag 16.1.2, Copyright © 2003-2016 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

 

Optional and third party plug-ins:

 

   Imagenomic Plug-in Console 1.2 (c) 2010 Imagenomic, LLC. - from the file “ImagenomicPluginConsole.plugin”

   Noiseware 5.0.3 © 2004-2015 Imagenomic, LLC - from the file “Noiseware.plugin”

   Portraiture 2.3.5 © 2004-2015 Imagenomic, LLC - from the file “Portraiture.plugin”

   Topaz Adjust 5 CS3 (10.0) ©1993-2007 Adobe Systems Incorporated - from the file “Topaz_adjust5.plugin”

 

Plug-ins that failed to load: NONE

 

Extensions:

 

   Recent Files  1.1.0

      /Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_1_0_4/index.html

   Libraries  2.1.24

      /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html

   Start  1.1.0

      /Library/Application Support/Adobe/CEP/extensions/CCX_START_EXTENSION_1_1_0_4/index.html

   Adobe Color Themes  6.1.0

      /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html

   Export As  2.4.0

      /Library/Application Support/Adobe/CEP/extensions/com.adobe.webpa.crema/PSPanel/dialog.html

   Device Preview  1.1.3

      /Library/Application Support/Adobe/CEP/extensions/com.adobe.preview/PSPanel/panel.html

   Share on Behance  3.0.0

      /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/Required/CEP/extensions/com.adobe.behance.shareonbehance.html/index.html

   com.adobe.preview.loader  1.1.3

      /Library/Application Support/Adobe/CEP/extensions/com.adobe.preview/PSLoader/loader.html

   Export As  2.4.0

      /Library/Application Support/Adobe/CEP/extensions/com.adobe.webpa.crema/PSPanel/dialog.html

 

Installed TWAIN devices: NONE

 

 

LATEST CRASH REPORT :

Process:               Adobe Photoshop CC 2015 [521]

Path:                  /Applications/Adobe Photoshop CC 2015/Adobe Photoshop CC 2015.app/Contents/MacOS/Adobe Photoshop CC 2015

Identifier:            com.adobe.Photoshop

Version:               16.1.2 (16.1.2.355)

Code Type:             X86-64 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe Photoshop CC 2015 [521]

User ID:               501

 

Date/Time:             2016-03-07 19:06:29.795 -0500

OS Version:            Mac OS X 10.11.3 (15D21)

Report Version:        11

Anonymous UUID:        E384F53D-0D00-9745-9506-25948A3F18C3

 

 

Time Awake Since Boot: 150 seconds

 

System Integrity Protection: enabled

 

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

 

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x00007ff983954a8c

Exception Note:        EXC_CORPSE_NOTIFY

 

VM Regions Near 0x7ff983954a8c:

    MALLOC_TINY            00007ff583800000-00007ff583d00000 [ 5120K] rw-/rwx SM=PRV 

-->

    STACK GUARD            00007fff4f818000-00007fff53018000 [ 56.0M] ---/rwx SM=NUL  stack guard for thread 0

 

Global Trace Buffer (reverse chronological seconds):

7.253898     CFNetwork                        0x00007fff8e9e2a5b TCP Conn 0x7ff5808f7610 SSL Handshake DONE

7.315374     CFNetwork                        0x00007fff8e9e2937 TCP Conn 0x7ff5808f7610 starting SSL negotiation

7.315551     CFNetwork                        0x00007fff8e9e1303 TCP Conn 0x7ff5808f7610 complete. fd: 65, err: 0

7.315651     CFNetwork                        0x00007fff8ea6fb1d TCP Conn 0x7ff5808f7610 event 1. err: 0

7.343051     CFNetwork                        0x00007fff8e9e05d3 TCP Conn 0x7ff5808f7610 started

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   com.apple.driver.AppleIntelHD3000GraphicsGLDriver       0x000000012cb0ba6f GHAL3D::CGen4LIRControlFlowGraph::MergeConstantBufferLoads(unsigned int, unsigned int, GHAL3D::CGen4ShaderSymbolTable*, S3DDataPortCapabilities const&, iSTD::CStack<unsigned int, GHAL3D::CAllocator>*, iSTD::CBitSet<GHAL3D::CAllocator>&, GHAL3D::CGen4LIRInstructionList*, bool, bool) + 2751

1   com.apple.driver.AppleIntelHD3000GraphicsGLDriver       0x000000012cb0adfd GHAL3D::CGen4KernelFunctionList::OptimizeConstantBufferLoads(unsigned int, unsigned int, GHAL3D::CGen4ShaderSymbolTable*, S3DKernelHardwareCapabilities const&, bool, bool) + 397

2   com.apple.driver.AppleIntelHD3000GraphicsGLDriver       0x000000012ccb897e GHAL3D::CGen4KernelFunctionList::VirtualRegistersToRegisters(GHAL3D::CGen4EURegisterAllocator*, bool, GHAL3D::CGen4ShaderDecomposer*, GHAL3D::CGen4ShaderSymbolTable*, S3DKernelHardwareCapabilities const&, unsigned int, unsigned int, unsigned int, bool&, unsigned int&, unsigned int&, unsigned int&, GHAL3D::SHADER_TYPE) + 2542

3   com.apple.driver.AppleIntelHD3000GraphicsGLDriver       0x000000012cbe1fc5 GHAL3D::CGen6PixelShaderKernelProgram::Compile(GHAL3D::SKernelCompilerControls const&, bool, unsigned int, unsigned int, unsigned int, bool&, unsigned int&, unsigned int&, unsigned int&) + 373

4   com.apple.driver.AppleIntelHD3000GraphicsGLDriver       0x000000012cbe1083 GHAL3D::CGen6PixelShaderKernelProgram::Compile8(bool) + 179

5   com.apple.driver.AppleIntelHD3000GraphicsGLDriver       0x000000012cbe036d GHAL3D::CGen6PixelShaderKernelProgram::Build() + 61

6   com.apple.driver.AppleIntelHD3000GraphicsGLDriver       0x000000012cbe0086 GHAL3D::CGen6PixelShaderKernelProgram::Create(void const*, PLATFORM_STR, S3DKernelHardwareCapabilities const&, GHAL3D::CPixelShader const*, GHAL3D::SGen6PixelShaderKernelProgramCacheKey const*, GHAL3D::CGen6PixelShaderKernelProgram*&) + 470

7   com.apple.driver.AppleIntelHD3000GraphicsGLDriver       0x000000012cd98acd GHAL3D::CGen6PixelShaderKernelProgramCacheData::Initialize() + 125

8   com.apple.driver.AppleIntelHD3000GraphicsGLDriver       0x000000012cd989f0 GHAL3D::CGen6PixelShaderKernelProgramCacheData::Create(GHAL3D::CStateProcessorCache*, GHAL3D::SGen6PixelShaderKernelProgramCacheKey const&, GHAL3D::CGen6PixelShaderKernelProgramCacheData*&) + 208

9   com.apple.driver.AppleIntelHD3000GraphicsGLDriver       0x000000012cdaaa66 GHAL3D::CStateCache<GHAL3D::SGen6PixelShaderKernelProgramCacheKey, GHAL3D::CGen6PixelShaderKernelProgramCacheData>::AllocateData(GHAL3D::SGen6PixelShaderKernelProgramCacheKey const&, GHAL3D::HANDLE_TYPE&) + 310

10  com.apple.driver.AppleIntelHD3000GraphicsGLDriver      0x000000012cda7276 GHAL3D::CGen6StateProcessorCache::GetPixelShaderKernelProgram() + 70

11  com.apple.driver.AppleIntelHD3000GraphicsGLDriver      0x000000012cd84e59 GHAL3D::CGen6PrivateStateProcessor::BindIndirectState() + 73

12  com.apple.driver.AppleIntelHD3000GraphicsGLDriver      0x000000012cd84c83 GHAL3D::CGen6PrivateStateProcessor::BindPipeline() + 131

13  com.apple.driver.AppleIntelHD3000GraphicsGLDriver      0x000000012cae34b8 glrAppleSyncState + 85

14  com.apple.driver.AppleIntelHD3000GraphicsGLDriver      0x000000012ce1e056 glrRenderVertexArray + 1004

15  GLEngine                          0x00007fff95ac1788 glDrawElements_ACC_Exec + 473

16  Photoshop3DEngine                      0x0000000136963d05 0x1367f8000 + 1490181

17  Photoshop3DEngine                      0x0000000136964721 0x1367f8000 + 1492769

18  Photoshop3DEngine                      0x0000000136964a92 0x1367f8000 + 1493650

19  Photoshop3DEngine                      0x00000001369545a8 0x1367f8000 + 1426856

20  Photoshop3DEngine                      0x0000000136957e6a 0x1367f8000 + 1441386

21  Photoshop3DEngine                      0x0000000136958e20 0x1367f8000 + 1445408

22  Photoshop3DEngine                      0x0000000136952c91 0x1367f8000 + 1420433

23  Photoshop3DEngine                      0x00000001369571cc 0x1367f8000 + 1438156

24  Photoshop3DEngine                      0x0000000136933dee 0x1367f8000 + 1293806

25  Photoshop3DEngine                      0x000000013692c0d3 0x1367f8000 + 1261779

26  Photoshop3DEngine                      0x000000013692aa8e 0x1367f8000 + 1256078

27  Photoshop3DEngine                      0x000000013692c758 0x1367f8000 + 1263448

28  Photoshop3DEngine                      0x000000013692f679 0x1367f8000 + 1275513

29  Photoshop3DEngine                      0x00000001367f9996 0x1367f8000 + 6550

30  Photoshop3DEngine                      0x00000001367f9c61 0x1367f8000 + 7265

31  Photoshop3DEngine                      0x00000001367f9f8b 0x1367f8000 + 8075

32  com.adobe.Photoshop                  0x000000010cf6ffed 0x10c3e8000 + 12091373

33  com.adobe.Photoshop                  0x000000010dabe441 0x10c3e8000 + 23946305

34  com.adobe.Photoshop                  0x000000010e4b5b94 0x10c3e8000 + 34397076

35  com.adobe.Photoshop                  0x000000010e0a6f21 0x10c3e8000 + 30142241

36  com.adobe.Photoshop                  0x000000010e0a8774 0x10c3e8000 + 30148468

37  com.adobe.Photoshop                  0x000000010d8eca1a 0x10c3e8000 + 22039066

38  com.adobe.Photoshop                  0x000000010d8ebce3 0x10c3e8000 + 22035683

39  com.adobe.Photoshop                  0x000000010d8ebab6 0x10c3e8000 + 22035126

40  com.adobe.Photoshop                  0x000000010d10a460 0x10c3e8000 + 13771872

41  com.adobe.Photoshop                  0x000000010dab92ce 0x10c3e8000 + 23925454

42  com.adobe.Photoshop                  0x000000010df771c7 0x10c3e8000 + 28897735

43  com.adobe.Photoshop                  0x000000010d8da15a 0x10c3e8000 + 21963098

44  com.adobe.Photoshop                  0x000000010cca0a25 0x10c3e8000 + 9144869

45  com.adobe.Photoshop                  0x000000010c518187 0x10c3e8000 + 1245575

46  com.adobe.Photoshop                  0x000000010c520b9c 0x10c3e8000 + 1280924

47  com.adobe.Photoshop                  0x000000010c484316 0x10c3e8000 + 639766

48  com.adobe.Photoshop                  0x000000010c48ed7d 0x10c3e8000 + 683389

49  com.adobe.Photoshop                  0x000000010c48de0f 0x10c3e8000 + 679439

50  com.adobe.Photoshop                  0x000000010c4875ff 0x10c3e8000 + 652799

51  com.adobe.Photoshop                  0x000000010c485013 0x10c3e8000 + 643091

52  com.adobe.Photoshop                  0x000000010e016ad4 0x10c3e8000 + 29551316

53  com.apple.Foundation                  0x00007fff8b2a285b __NSFireTimer + 95

54  com.apple.CoreFoundation           0x00007fff91ee7bc4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20

55  com.apple.CoreFoundation           0x00007fff91ee7853 __CFRunLoopDoTimer + 1075

56  com.apple.CoreFoundation           0x00007fff91f65e6a __CFRunLoopDoTimers + 298

57  com.apple.CoreFoundation           0x00007fff91ea2cd1 __CFRunLoopRun + 1841

58  com.apple.CoreFoundation           0x00007fff91ea2338 CFRunLoopRunSpecific + 296

59  com.apple.HIToolbox                    0x00007fff93e53935 RunCurrentEventLoopInMode + 235

60  com.apple.HIToolbox                    0x00007fff93e53677 ReceiveNextEventCommon + 184

61  com.apple.HIToolbox                    0x00007fff93e535af _BlockUntilNextEventMatchingListInModeWithFilter + 71

62  com.apple.AppKit                         0x00007fff987e50ee _DPSNextEvent + 1067

63  com.apple.AppKit                         0x00007fff98bb1943 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454

64  com.adobe.ps.spaces                    0x0000000126d8708c 0x126d59000 + 188556

65  com.apple.AppKit                         0x00007fff987dafc8 -[NSApplication run] + 682

66  com.adobe.Photoshop                  0x000000010e0169c2 0x10c3e8000 + 29551042

67  com.adobe.Photoshop                  0x000000010e017ee5 0x10c3e8000 + 29556453

68  com.adobe.Photoshop                  0x000000010c487cca 0x10c3e8000 + 654538

69  com.adobe.Photoshop                  0x000000010c79286b 0x10c3e8000 + 3844203

70  com.adobe.Photoshop                  0x000000010c792bf9 0x10c3e8000 + 3845113

71  libdyld.dylib                       0x00007fff958f45ad start + 1

 

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib        0x00007fff9752cff6 kevent_qos + 10

1   libdispatch.dylib                 0x00007fff8cec7099 _dispatch_mgr_invoke + 216

2   libdispatch.dylib                 0x00007fff8cec6d01 _dispatch_mgr_thread + 52

 

Thread 2:

0   libsystem_kernel.dylib        0x00007fff9752c6de __workq_kernreturn + 10

1   libsystem_pthread.dylib                  0x00007fff8e7f7729 _pthread_wqthread + 1283

2   libsystem_pthread.dylib                  0x00007fff8e7f5365 start_wqthread + 13

 

Thread 3:

0   libsystem_kernel.dylib        0x00007fff9752c6de __workq_kernreturn + 10

1   libsystem_pthread.dylib                  0x00007fff8e7f7729 _pthread_wqthread + 1283

2   libsystem_pthread.dylib                  0x00007fff8e7f5365 start_wqthread + 13

 

Thread 4:: MPSupport Worker

0   libsystem_kernel.dylib        0x00007fff9752beb2 __psynch_cvwait + 10

1   libsystem_pthread.dylib                  0x00007fff8e7f8150 _pthread_cond_wait + 767

2   MultiProcessor Support                   0x000000011d6cd49b 0x11d684000 + 300187

3   MultiProcessor Support                   0x000000011d6cd39b 0x11d684000 + 299931

4   MultiProcessor Support                   0x000000011d6ed6c2 0x11d684000 + 431810

5   libsystem_pthread.dylib                  0x00007fff8e7f7c13 _pthread_body + 131

6   libsystem_pthread.dylib                  0x00007fff8e7f7b90 _pthread_start + 168

7   libsystem_pthread.dylib                  0x00007fff8e7f5375 thread_start + 13

 

Thread 5:: MPSupport Worker

0   libsystem_kernel.dylib        0x00007fff9752beb2 __psynch_cvwait + 10

1   libsystem_pthread.dylib                  0x00007fff8e7f8150 _pthread_cond_wait + 767

2   MultiProcessor Support                   0x000000011d6cd49b 0x11d684000 + 300187

3   MultiProcessor Support                   0x000000011d6cd39b 0x11d684000 + 299931

4   MultiProcessor Support                   0x000000011d6ed6c2 0x11d684000 + 431810

5   libsystem_pthread.dylib                  0x00007fff8e7f7c13 _pthread_body + 131

6   libsystem_pthread.dylib                  0x00007fff8e7f7b90 _pthread_start + 168

7   libsystem_pthread.dylib                  0x00007fff8e7f5375 thread_start + 13

 

Thread 6:: MPSupport Worker

0   libsystem_kernel.dylib        0x00007fff9752beb2 __psynch_cvwait + 10

1   libsystem_pthread.dylib                  0x00007fff8e7f8150 _pthread_cond_wait + 767

2   MultiProcessor Support                   0x000000011d6cd49b 0x11d684000 + 300187

3   MultiProcessor Support                   0x000000011d6cd39b 0x11d684000 + 299931

4   MultiProcessor Support                   0x000000011d6ed6c2 0x11d684000 + 431810

5   libsystem_pthread.dylib                  0x00007fff8e7f7c13 _pthread_body + 131

6   libsystem_pthread.dylib                  0x00007fff8e7f7b90 _pthread_start + 168

7   libsystem_pthread.dylib                  0x00007fff8e7f5375 thread_start + 13

 

Thread 7:

0   libsystem_kernel.dylib        0x00007fff9752c0b6 __recvfrom + 10

1   VulcanMessage5.dylib                   0x00000001170c7386 vcfoundation::net::Bsd::Recv(int, void*, int, int) + 16

2   VulcanMessage5.dylib                   0x00000001170c65fd vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 21

3   VulcanMessage5.dylib                   0x00000001170c59b8 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 82

4   VulcanMessage5.dylib                   0x00000001170c58ee vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 50

5   VulcanMessage5.dylib                   0x00000001170c0498 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 46

6   VulcanMessage5.dylib                   0x00000001170c0936 vcfoundation::io::Serializer::InternalDeserialize() + 30

7   VulcanMessage5.dylib                   0x00000001170c08dd vcfoundation::io::Serializer::Deserialize() + 9

8   VulcanMessage5.dylib                   0x00000001170c4762 vcfoundation::ncomm::Connection::ReadIn() + 22

9   VulcanMessage5.dylib                   0x00000001170c4489 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 37

10  VulcanMessage5.dylib                  0x00000001170c410a vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 166

11  VulcanMessage5.dylib                  0x00000001170c405d vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 29

12  VulcanMessage5.dylib                  0x00000001170b6e66 adobe::vulcan::servicemgr::CSIRequest::Execute() + 50

13  VulcanMessage5.dylib                  0x00000001170b791f adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 1005

14  VulcanMessage5.dylib                  0x00000001170c5288 vcfoundation::thread::AbstractThread::Run() + 50

15  VulcanMessage5.dylib                  0x00000001170c6da9 vcfoundation::thread::Thread::ThreadProc(void*) + 9

16  libsystem_pthread.dylib                 0x00007fff8e7f7c13 _pthread_body + 131

17  libsystem_pthread.dylib                 0x00007fff8e7f7b90 _pthread_start + 168

18  libsystem_pthread.dylib                 0x00007fff8e7f5375 thread_start + 13

 

Thread 8:

0   libsystem_kernel.dylib        0x00007fff975263c2 semaphore_wait_trap + 10

1   libtbb.dylib                         0x0000000112d2be7a tbb::internal::rml::private_worker::thread_routine(void*) + 362

2   libsystem_pthread.dylib                  0x00007fff8e7f7c13 _pthread_body + 131

3   libsystem_pthread.dylib                  0x00007fff8e7f7b90 _pthread_start + 168

4   libsystem_pthread.dylib                  0x00007fff8e7f5375 thread_start + 13

 

Thread 9:

0   libsystem_kernel.dylib        0x00007fff975263c2 semaphore_wait_trap + 10

1   libtbb.dylib                         0x0000000112d2be7a tbb::internal::rml::private_worker::thread_routine(void*) + 362

2   libsystem_pthread.dylib                  0x00007fff8e7f7c13 _pthread_body + 131

3   libsystem_pthread.dylib                  0x00007fff8e7f7b90 _pthread_start + 168

4   libsystem_pthread.dylib                  0x00007fff8e7f5375 thread_start + 13

 

Thread 10:

0   libsystem_kernel.dylib        0x00007fff975263c2 semaphore_wait_trap + 10

1   libtbb.dylib                         0x0000000112d2be7a tbb::internal::rml::private_worker::thread_routine(void*) + 362

2   libsystem_pthread.dylib                  0x00007fff8e7f7c13 _pthread_body + 131

3   libsystem_pthread.dylib                  0x00007fff8e7f7b90 _pthread_start + 168

4   libsystem_pthread.dylib                  0x00007fff8e7f5375 thread_start + 13

 

Thread 11:

0   libsystem_kernel.dylib        0x00007fff9752c206 __semwait_signal + 10

1   libsystem_c.dylib                0x00007fff8f6c3d17 nanosleep + 199

2   com.adobe.PSAutomate                0x00000001268e0228 0x126700000 + 1966632

3   com.adobe.PSAutomate                0x00000001268c197c 0x126700000 + 1841532

4   com.adobe.PSAutomate                0x00000001268dfda2 0x126700000 + 1965474

5   libsystem_pthread.dylib                  0x00007fff8e7f7c13 _pthread_body + 131

6   libsystem_pthread.dylib                  0x00007fff8e7f7b90 _pthread_start + 168

7   libsystem_pthread.dylib                  0x00007fff8e7f5375 thread_start +

Photo of Chris Cox

Chris Cox

  • 20280 Posts
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The video card driver code is crashing, not Photoshop.
We've been investigating that crash - but it appears to be just a driver bug.
It has been reported to Apple, but I don't think we've heard back about a fix yet.
Photo of Claude Wauthier

Claude Wauthier

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May be we should place a human to drive instead of a bug.... Just kidding.  Thanks for the reply. So there is nothing I can do to resolve this issue?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 818 Reply Likes
There is nothing you can do directly. Either we will have to disable that card and driver version because of the bugs, or Apple will have to fix the driver code.
Photo of Jaroslav Bereza

Jaroslav Bereza

  • 809 Posts
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Claude: I am not sure, but you probably should remove your serial number from log :-)
Photo of Claude Wauthier

Claude Wauthier

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Thanks, I never thought about that.