Photoshop continually every time I use content-aware fill

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  • Problem
  • Updated 4 months ago
Every time I go to do a content-aware fill the Photoshop app crashes. I have checked and it seems like all the CC apps are up to date.

I do not have legacy composition turned on as I saw in another thread. 

I have sent a crash report to Adobe.

How do I resolve this?
Photo of Lily Johnston

Lily Johnston

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  • frustrated

Posted 4 months ago

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Photo of Yuko

Yuko, Employee

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Hi Lily,
Thank you for reporting and sorry that you have experienced crashes with CAF.

Could you try the following? 
- Update Photoshop to 21.1. 
- Reset the PS preference by pressing and holding down [Command/Ctrl]-[Option/Alt]-[Shift] as you start PS. You will be prompted to delete the preference.

If it still happens after you try these, can you submit a crash log with your email address and your name so we can search your crash log?
https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

Can you also share/send me (ykagita@adobe.com) the file in which you can reproduce the crash?
It would be very helpful if you can save the selection as an alpha channel in the .psd file. 

Thanks!