Photoshop closes once I open it.

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  • Problem
  • Updated 4 years ago
Hi. I have a problem with opening photoshop. Every time I try to open, it opens for a few seconds and then is closed down. I get the message that photoshop is no longer working, and will close. I have got an e-mail that confirmed that it is payd for.
Photo of Elisabeth Paulsen

Elisabeth Paulsen

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  • frustrated

Posted 4 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What version of Photoshop? What OS/version are you running on?