Photoshop 2020: Lasso tool crash

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  • Updated 1 day ago
  • Solved
  • (Edited)
Photoshop CC 2020 + Wacom intuos pro. Windows10. Nvidea Geforce 660M:

Since the newest version of Photoshop (cc 2020), I basicly can't use any of the
 3 lasso tools. If I try to select things with the pen, it freezes almost every time. By using the mouse it works but using the pen, is almost impossible and I'm not able to work like that. I'm extremely frustrated.
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Konstantin Vohwinkel

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  • frustrated

Posted 6 days ago

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T Kat

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I have the same problem, I just contacted customer service and told I had to switch GPU off which was ridiculous. I didn't of course.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I'm not seeing any crash reports submitted from you. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html
It may help if we could see your Photoshop System Info.Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
(Edited)
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Konstantin Vohwinkel

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That's why, because it's not really crashing, it's freezing. No matter how long I'll have to wait, in the end, I always have to open the task manager and close Photoshop from there.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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OK. The title said Lasso Tool Crashing. Have you tried disabling Use Windows Ink in the Wacom Control Panel > Mapping dialog
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Konstantin Vohwinkel

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Hmm yes, my bad sorry. Yes, Windows Ink is disabled. After my experience, wacom or microsoft drivers/updates are to blame.
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T Kat

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If you disable windows ink,  Wacom tablet cannot identify pressure in Photoshop. Unfortunately, this cannot be the solution.
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Drewvis

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This reply was created from a merged topic originally titled Lasso issue.

Guys, pleeeeeeease look in to and fix the issue with the lasso (polygonal) - it keeps crashing Photoshop.

I've tried some of the fixes/workarounds I've found on here but they don't work (i.e. changing the cursor type etc.)

This has happened on the last few versions of PS, I'm currently using 2020, it's becoming unbearable as I have to keep redoing work because it often doesn't even save a recovery version. 

Win10
16GB RAM
Wacom Cintiq