Photoshop CC2019: Won't open, crashes after loading screen

  • 5
  • Problem
  • Updated 11 months ago
  • Solved
  • (Edited)
Since I updated yesterday my coworker and I can't open the new version of photoshop, it just pops up the loading screen and then crashes after a bit before the program can open.
Photo of Jamie Trosen

Jamie Trosen

  • 26 Posts
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Posted 1 year ago

  • 5
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Please try updating to 20.0.1 which was released earlier this evening. Let us know if you're still having trouble after the update. Thanks!