Photoshop CC 2015: Cropping issues with artboards

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  • Updated 3 years ago
  • (Edited)
Cropping changes positions of layers inside artboards, also Select All doesn't select all the cropped area, also canvas color change doesn't work (it's always white)
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Alexey Bystrov

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you on Mac or Windows? Could you make a video of what you're seeing? May help us to reproduce or troubleshoot.
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Victor Biggs

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Art boards will not crop, period. I'm on Windows 10. Pictures however can be cropped as always.
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Alexey Bystrov

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Mac OS X 10.10.3 Sure, here is a short screencast: https://www.dropbox.com/s/qpb6gkxhe58... and the PSD file used there: https://www.dropbox.com/s/9wfniuobjpm...

I also spent several hours with Prabir Kumar Roy from tech support trying to solve this. We tried to reset prefs (only solved the canvas-color problem). But the random canvas resizes and layers repositioning while cropping is a consistent bug, worked the same on my computer and on a computer of the support guy as well. However after 100 minutes of remote-desktop assistance he gave up and said that it's not a bug, and I just should not use crop tool and artboards in one psd — "it's just designed this way".

Should I wait for a bug fix any time soon, or it's really 'designed this way'? :)
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Stephen Nielson, Group Product Manager

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Official Response
There are some known issues with cropping when using an Artboard document. What exactly are you trying to accomplish? Are you just trying to expand the canvas?

When in an Artboard document, the document "canvas" will automatically expand for you if you place something outside the bounds. You shouldn't need to use the Crop tool at all.
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Alexey Bystrov

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Imagine that red rectangles here are artboards, where my iPhone app screens are. All the blue elements of the same psd don't belong to any artboard. So there are plenty of layers that need to be outside of artboards: text, arrows, background. And I don't need any of them while mirroring artboards to my phone, so they are just there, on canvas. And I need to resize it while working with the document.

So yeah, I'm trying to expand the canvas while working with artboards.

Here's the real example:

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Alexey Bystrov

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This is what happens while trying to crop.

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Stephen Nielson, Group Product Manager

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"And I need to resize it while working with the document."

Sorry if I'm not understanding correctly, but why do you need to resize? Why do you want to recrop? In Artboards "mode", you essentially have an infinite canvas. The canvas is actually still there, just blended into the background. If you need more space to put a new artboard (or a non-artboard object like text), you can just draw that and the canvas will automatically expand for you--no need to recrop and expand it yourself.

When you use Device Preview, it should default to only showing Artboards, though you can select to show the entire document as well if you like.
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Alexey Bystrov

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Firstly this need was because I wanted to implement artboard-approach in my old non-artboard documents. But this aspect aside, export / save for web for instance. I need the whole 'map' of my app exported in a single image. So when I rely on automatic expansion, this is basically what I get:



The amount of white space is unpredictable and not even symmetric.

And this is what I need:



So this can only be achieved by manual recropping (or disabling the auto-crop and cropping by hand all along). Sometimes this even works fine. But most of the time it doesn't..
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Alexey Bystrov

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(red rectangles above are 640x1136 shapes, each in the 640x136 artboard, the rest of layers are not inside artboards)
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Stephen Nielson, Group Product Manager

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I would strongly recommend using the new "Export As" feature instead of Save for Web when using Artboards. Save for Web, now marked Legacy, is not fully aware of Artboards, so you will get some unexpected behavior. The Export As feature is much more efficient in most cases as well, as it was specifically designed to work well with Artboards.

If you do still need to use Save for Web, you can turn off the auto-expanding behavior by selecting the Artboards tool (under the Move tool), click on the Gear icon, and uncheck "Auto-size Canvas". You should be able to crop and re-crop without things moving around or the canvas growing/shrinking. Note that this preference stays with the document.

But as I said earlier, this feature was designed to work best with Export As, not Save for Web.
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Derek Sparks

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I've been having issues with the "Export As" feature...

1. I don't have any control over the quality/filesize of the GIF. There are no options of how many colors to choose.

2. When I export PNG-8, there are several times it will crop the image that I need. Either cutting the top or both top and bottom off. For the workaround, I have to temporarily resize the artboard and reposition the image layer.
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Gemma O'Hagan

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life saver
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Alexey Bystrov

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Ok thanks alot, I got it. Just tried switching off auto-crop and it fixed the regular crop issue. (if any crop-related issues will return I'll report)

There were several more strange things about artboards, I will try reproduce them. For instance artboards normally have white background color, but sometimes they are just transparent.

Or this one: https://www.dropbox.com/s/udylrx6gwvp... (artboard background is 1px smaller than any shape or fill inside it)

Great release, say great thank you to the team for me!
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Alexey Bystrov

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oh I just realised that the transparent background is only transparent if you have a solid color layer in the back, outside of artboards, I guess it makes sense.
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David Waring

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This reply was created from a merged topic originally titled Photoshop CC 2015 artboard crop tool buggy and flashing.

It's going to give me a seizure.

To duplicate this behavior, enter your art board layout and select the crop tool by clicking on the 5th tool in your tool bar, or pressing the "C" key. Upon re sizing the area, you will notice the area flashes and is difficult to manipulate. It also does not save the size of the art board that you've selected. This is further causing problems when you try to save the entire art board as an image, rather than the individual art boards themselves.
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Alexey Bystrov

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I also have to reset preferences once a day to still be able to choose canvas color.
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Christen Clark

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I needed to add a background on my canvas that stretched the full width in order to export the full artboard image. It auto-cropped otherwise
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Alex Watkins

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I am also having a problem with canvas size. If I add an image thats larger than the canvas size and the art board it resizes and adds extra space all around my fixed size canvas size on export using the legacy export.

As soon as I added the large image in my art board it wants to resize adding space around everything.

It was working fine as soon as I added the image. This has never happened before in my 17 years of using photoshop and I know this is not just how the program is so is it a bug in the latest release of 2015.1.2?
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Alex Watkins

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I am replying to my post from just above this one.

After export the save for web legacy option I export the file even though its the wrong canvas size I have to open the file back up and crop the image and resave the file again using the save for web legacy option and this time it will save at the correct size.

There is obviously something wrong with the artboard and canvas size matching up in the program when you set the canvas size the artboard should display the same number in size and it does not.

Any ways of fixing this or am I doing something wrong?
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Danh Nguyen

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This reply was created from a merged topic originally titled Cropping Artboard problem in Photoshop CC 20160113.

I'm a UI/UX designer and working on Photoshop CC 20160113, i really interested in Artboard new feature but it always have a trouble when i press C to crop working artboard but i jump to another artboard i didn't selected. Does it have a way to fix it by myself or keep waiting for next release to fix this?

One more problem please, i use Quick export as png feature and a new windows explorer opened automatically and next time when i access to exported folder it opened in a new windows.....