Photoshop: Can't see all available disks for scratch disks

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  • Updated 2 years ago
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Bug in UI....Photoshop Preferences > Scratch disksThis shows 7 disks... can't see others, even if they exist. The little up/down arrows can move disks so you can wiggle your way into seeing other disks, but this is really poor UI design to me.Seems like there should be a scroll bar on the right allowing me to scroll down to other disks. There are 8 more connected drives which are completely hidden by this UI. Mac OS10.10.3 / Photoshop CC2014 20141204.r.310 x64 (Why doesn't the "About" window stay open when switching back and forth with Safari to post this, for heaven's sake!)
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Scott W

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Posted 3 years ago

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iMatt

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I'm having a similar problem in PS 2015.5.  Photoshop isn't seeing all of my available disks.  Most importantly the SSD that I use as a scratch.
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John James Fitzgerald

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Yes I have the same problem I have a mac book pro and I have a 256gb SD card inserted and is visible on the desk top but when i look for it in photoshop CC I just can't see it.???? Bizzare? Any thoughts ?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Is the issue only with SSD and SD storage?

I believe Photoshop filters out drives that aren't good candidates for Scratch Disks: removable media (SD cards) and drives mounted from network. There may also be a max # we can display at time. How many drives do you have mounted, and how many can you see as mounted?

iMatt - how is the SSD drive mounted? Is it connected to the internal bus? USB? Thunderbolt?
(Edited)
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iMatt

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I usually have 6, 4 internal drives, and one external with two partitions.  If you look at my screen grab above however, it isn't populating the whole list.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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So a total of 7 total partitions mounted?
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iMatt

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No, six.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Very strange. And the drives are all formatted the same? Same user permissions?
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iMatt

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All of them are  Mac OS Extended (Journaled), with Read/Write permission.
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Scott W

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Since this is getting some activity.. :)

My experience (just tested in 20160603.r.88 x64) -- All the disc ARE listed. The problem is that "well" in the UI. If you highlight the bottom disc you see.. then click the down arrow, it will move down the list... bringing the disk below it up one (and you'll see it).

It's not that the disks aren't listed... it's just that you can't SEE them.

http://i.stack.imgur.com/il3o8.gif  <-- animated gif showing issue

Just need a scroll bar on the right (where there appears to be a space for it).

(Note the disk titled "01" in the animation is an SSD and there's no trouble seeing it. And everything is formatted HFS+ Journaled).
(Edited)
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iMatt

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Thanks for your response, that doesn't seem to be my problem.  I don't have enough disks to fill the list.  It's definitely not seeing some of my disks.
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Scott W

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Sorry to hear that. I've got I think 11 various partitions and drives and have never had an issue with them being available, just had issues seeing them in the UI window. I assume you've checked the drives via Disk Utility to ensure they are all okay.
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iMatt

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Indeed I have.  
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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OK. Not the normal things that would preclude them from loading. I'll need to check with some other folks on the eng team for more ideas.
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CorpuzZzZz

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iMatt

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I was able to gain access to the solid state drive by ticking "Ignore Ownership on this volume".  Thanks for the link!