Photoshop CC19 Mac: Shift+Option+Left Click to show mask acting funky

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  • Updated 5 months ago
Until version 19 it worked like a charm, now whenever I have a heavy layerdocument  and use Shift+Option +Left click to show the layer mask Photoshop freezes then turns off all the adjustments and sometimes shows me a displaced image.
Choosing layer mask from Channels palette works like a charm thought, could be a be a a conflict with some new keyboard shortcut?

Ty in advance.
Miguel Curto
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CURTO@work

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Posted 5 months ago

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Photo of Hannah Nicollet

Hannah Nicollet, Official Rep

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Hi Miguel,

This the first report I've run across of this nature. I'd like to try to reproduce it. What OS are you using? Could you email me a file that is giving you trouble? (I'll paste my email below). Also if you could make a screen capture video of the behavior that's also very helpful.

Thank you,
Hannah

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CURTO@work

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Tks for the reply,I'll do that tomorrow as I'm just ending my working day, but its easily reproducible: It happens with just about any document that has a few GB size, say 2 or 3.
Could be memory related, I don't know, but I'm using 64GB atm.Only started with version 19 thought.
I can make a small screen capture video, will send it tomorrow.
Tks.

Mac OSX 10.12.6
Model Name:    Mac Pro
  Model Identifier:    MacPro6,1
  Processor Name:    8-Core Intel Xeon E5
  Processor Speed:    3 GHz
  Number of Processors:    1
  Total Number of Cores:    8
  L2 Cache (per Core):    256 KB
  L3 Cache:    25 MB
  Memory:    64 GB
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Hannah Nicollet, Official Rep

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Okay perfect - if you could also paste Help > System Info from Photoshop into your email that would include PS version and graphics info too. 

Thanks,
Hannah
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CURTO@work

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Email sent (with screen recording)