Photoshop CC: Can't print to a wireless Canon Pixma mx860

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  • Updated 4 years ago
  • (Edited)
Why does photoshop cc not print from my MacBook Pro to a wireless Canon Pixma mx860 after getting a new modem. I can print from other programs.
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Rosemary Kovacs

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  • frustrated

Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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What OS/version? Is Photoshop up-to-date? Is the driver up to date? Is the new modem the only change?
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Rosemary Kovacs

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Os 10.9.4; latest Photoshop CC; downloaded latest Canondriver. wireless Century Link Modem is only change. Worked before the change.

Can print from other programs. Was on phone to Photoshop tech today for an hour and eventually told me to call Canon. I did and got the latest driver. Still didn't work.
When I reset the photoshop presets, it would print one photo and then not another one.
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Rosemary Kovacs

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I could print to photoshop for a day or two then when I tried to print a 4x6 photo that I can edited in Photoshop it did not work. I cropped, fixed levels, put in some colored words, saved as a jpg. I have the latest driver. I can print from Safari, Email, Picasa. I cannot print form Photoshop CC or Photoshop C6. The message when I hit print says: There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents.

I did that. I am really frustrated.