Photoshop CC - problems with video card driver

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  • Updated 3 years ago
  • (Edited)
Dear Sir/Madam, I recently purchased a Canon 5Ds camera, and have been forced to install Photoshop CC in order to process the RAW images from this camera. Unfortunately, this version is not stable. When I open up my images, and cut a piece from image b, then place to image a and magnify to match the piece being laid over the program crashes 100% of the time. I have updated to the latest versions of all concerned, and have had at least a dozen crashes today. Is there a process to identify the bugs and remedy?
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Mathew Tubb

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Posted 3 years ago

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Chris Cox

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You're seeing a video card driver problem, because ACR now uses the GPU to improve performance.

What OS version are you using?
Have you updated your video card driver from the GPU maker's website?