Photoshop CC: Stuck in welcome screen / Mac - el capitan

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  • Problem
  • Updated 2 years ago
  • (Edited)
Hi, need help badly. I'm currently having a problem with Photoshop cc in my mac. Whenever I try to open it, it never get pass through the welcome screen and the icon in the dock will stop bouncing. Anyone experienced this issue before?
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Kat Nervez

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  • frustrated

Posted 2 years ago

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Tim

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I've been having the same problem for weeks now, lost my job actually because of it
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Kat, what version of Photoshop are you using?