Photoshop CC: Stopped working (crash) when saving files (Win 7)

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
My Photoshop CC is stopping working to save files, usually after an open time using the file, when I go to save it and close it started to happen after the last update. anyone else with this problem?

My system is:
Win7 Ultimate 82x
Photo of Aislan Douglas

Aislan Douglas

  • 9 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 765 Reply Likes
Which specific version of Photoshop are you using? (check Help -> System Info)

What do you mean "stopping working to save files"? What exactly are you seeing go wrong?
Photo of Aislan Douglas

Aislan Douglas

  • 9 Posts
  • 0 Reply Likes
Photoshop CC 2014 last version

When i save files in TIFF he stopping and close photoshop...
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 765 Reply Likes
You mean it crashes?

If so, check the system event viewer for the crash details.
Photo of Aislan Douglas

Aislan Douglas

  • 9 Posts
  • 0 Reply Likes
He begins to save, then comes Windowns message saying that the program has stopped working
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 765 Reply Likes
Yes, that means it crashed.
Again, we need the details from the system event viewer.
Photo of Aislan Douglas

Aislan Douglas

  • 9 Posts
  • 0 Reply Likes
Alright