Photoshop cc problem with the cursor since last update

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  • Updated 3 years ago
  • (Edited)
Hi, since updating Photoshop CC yesterday I’m having a problem with the cursor. eg when using the brush tool and changing the opacity in the top menu bar I can no long decrease/increase the opacity by dragging the cursor along the opacity percentage box. I have to either type in the number manually OR wave the cursor over the down arrow next to the % box and change the opacity by holding down the arrow key until it gets to the amount I want. I cant change any of the tools in the tool pallete either, it sounds  like the mouse may be the problem?  My OS system is windows 7 and I use a mouse.  I've never had this problem with any previous versions of Photoshop. Also When I click on the crop tool gear icon to change the settings I am unable to tick the option I want (classic view) AND when I birng up the levels box to make a change the box dissapears as soon as I click it. I am working with a remote mouse and keyboard.  I've tried it with a wired usb mouse and still the same problem.  
 All help is appreciated. Thank you
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Bernadette Delaney

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Posted 3 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Any chance you could do a video screen capture of what you're seeing?

I haven't heard/or seen this issue before. Have you tried a different mouse? Try restoring your prefs? https://helpx.adobe.com/photoshop/using/preferences.html#Restore%20preference%20files%20to%20default
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Bernadette Delaney

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Thanks for replying so promptly Jeffrey.  I've now gone back to the previous cc2015 version and all is back to normal.  Shame though as I'm now worried about installing any further updates.  Yes I tried a wired mouse and the problem was the same.  Basically the cursor doesn't work as it should.