Photoshop CC: Black or white squares on my image - MacOS 10.10 Yosemite: Graphics driver problem

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  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
Just installed yosemite on my mac and I have Photoshop CC installed. Photoshop works fine, but when returning from sleep mode I.e. next time I open photoshop i get something like this when I open an image (https://dl.dropboxusercontent.com/u/2...). Moreover, the bits and pieces of the image I see are not from the picture I tried to open, but are from a picture I just finished processing....Closing PS completely and opening it again solves the issue however.
Any solutions for this annoying problem?

Imac 27" model 14,2
Intel I5 3,2GHz
8 Gig ram
VIDIA GeForce GT 755M 1024 MB
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Cytochrome

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  • sad

Posted 5 years ago

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laden m

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hello,

are you all running the latest Photoshop CC 2015.1 update?
are the black boxes appearing after the update?

is this only a Yosemite issue or it happens on El Capitan too?

best
mladen
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Chris Cox

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The OS bug in question happens on Yosemite as well, but seems to appear more often in El Capitan.
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Prashant Dwivedi

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This bug on Windows too i facing same problem too after update PS CC 2015.1
Second problem: when selected "Rectangle tool" and use it hole Photoshop freeze for about 10 sec to 20 sec so much annoyed me.
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Paul Ellis

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I've installed the 2015.1 update, the latest Camera RAW update on Yosemite and restarted the system. Seems the problems are gone!!

It's running smoother, quicker and just seems overall a lot more stable. A good improvement to the way Camera RAW opens files in PS - everything loads in the background so you can switch programs without PS interrupting overtime a file opens.

Fingers crossed this is the last of this issue.
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Lauren Zoric

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the camera raw update corrected the tedious black rectangle problem for me... as last!

yosemite
late 2014
8 gig
imac 27 5k, 3.5 i5
Radeon R9
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Christophe Testi

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Thanks for the fix. I wish this could have been fixed one way or the other sooner, it's been a year since the problem was first reported. Still not sure why my comments are being deleted? Am I breaking any rule?
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Chris Cox

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Yeah, it took us a long time to figure out the OS bugs that were causing the problem, then find workarounds for those OS bugs.
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Cytochrome

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Indeed, it took quite a while, but the problem seems to be solved! I just hope it stays this way now...
Thanks Adobe!
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stephen baxter

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This reply was created from a merged topic originally titled PHOTOSHOP - Black and White blocks Obscure photographs in MacOS 10.10 Yosemite.

Imac i7 2013 4096Mb 730m graphics card Yosemite, loading files into photoshop, blocks either white or black obscure the photograph and scrubby zoom no longer functions correctly, will only zoom in and then the option is greyed out. Yosemite is up to date with all patches.
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Daniela Doehring

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This reply was created from a merged topic originally titled Photoshop CC 2015: Black squares on image (Mac OS).

when opening big files with PS CC 2015 the following display errors are occurring. Especially when zooming into the picture the artifacts occur (black fields, shifted/wrong areas,...)
The HW I am using is iMac 27" late 2013 i7, NVIDIA GeForce GTX 780M 4096 MB
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Nick Bibby

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This reply was created from a merged topic originally titled Large Rectangular Areas of Image, Blacked or Whited out when viewing within Photo....

Using Mac Yosemite, 10.10.3. When viewing image files within Photoshop CC 2014 (RAW, TIFF, JPG, to date) large rectangular areas appear flat black, or white. Some images are not affected, some are almost completely 'missing', others just have patches missing. Zooming in or out sometimes alters which areas of the image are blacked/whited out, and how much of the image is affected. The effect is an illusion - the actual image information is still there (I can clone image information from a blanked out area into a visible area, so I know it's there, just not visible on screen). Nor does it happen every time, in the same way, with the same images. Once Photoshop and Bridge have been shut down and reopened, it can disappear from some images when they are reopened, and appear in other, previously unaffected images! Very annoying!
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Kliff Black

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I've been seeing similar image issues in Safari and Apple Mail for the last couple of months.  If I open the  image in Preview, it's OK.  I'm not running Photoshop or any other "fancy" editing software.  Just trying to use my Mac for "everyday" email, spreadsheets, and similar work.  They need to get this crap fixed!
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Chris Cox

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Please let Apple know about the problem you are seeing -- there may be a problem with the GPU on your system.