Photoshop CC 2014 not saving autorecover file

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  • Updated 3 years ago
  • (Edited)
My Windows 7 system just crashed (Blue Screen of Death 101) while I was using Photoshop. I was working on a JPEG file, and foolishly had not saved the changes I'd made. I have the Preference set to auto save a recovery file every 10 minutes, and I'd been working on the file for at least 15 minutes. When I rebooted the system, and loaded up Photoshop, nothing happened. I looked in C:\Users\Paul\AppData\Roaming\Adobe\Adobe Photoshop CC 2014\Adobe Photoshop CC 2014, and it just contains a couple of small (2KB and 9KB) settings files. I have my scratch disk set to an internal SSD, so I took a look on there, and there's an enticingly-named "PSAutoRecover" folder, which contains a folder called "Paul"...which is empty. There are a couple of Photoshop Temp files also there, but they're presumably the scratch files and are no use.

Can I assume that the auto-save 'feature' is completely broken on this release of Photoshop?

The version I'm using is:
Adobe Photoshop Version: 2014.2.2 20141204.r.310 2014/12/04:23:59:59 CL 994532 x64
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Posted 3 years ago

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Chris Cox

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An AutoRecover folder wouldn't have scratch files in it.
Auto recovery is working for other users.

But it is possible in some cases that files were not written to disk yet (still buffered), or that the OS could not reconstruct the disk journal correctly to recover all recent file changes.