Photoshop CC new update, problems with export.

  • 1
  • Problem
  • Updated 3 years ago
Every time I try to export some pictures in Photoshop, I click in the export as option, and the menu takes forever to apear, when it does it just stay all grey and I can't see any options. Anyone knows how to fix it?
Photo of Bell Leg

Bell Leg

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Posted 3 years ago

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Photo of irina maderych

irina maderych, Employee

  • 38 Posts
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does it happen with any document? could you try create new document with simple shape, *save it* and try exporting? If the problem still happens, could you email me generator log?

On Windows, the logs will be in: C:\Users\\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Generator\logs
On Mac, they’ll be in: /Users/[your username]/Library/Logs/Adobe/Adobe Photoshop CC 2015/Generator