Photoshop CC hand tool selected can't select other tools

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  • Updated 1 year ago
hand tool selected
can't select other tools
photoshop CC
Mac OS latest
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chromecoat

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  • frustrated

Posted 3 years ago

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Chris Cox

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Can you give us a bit more description of what you are seeing and what is going wrong?

Which specific version of Photoshop are you using?
Which specific version of MacOS are you using?
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chromecoat

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Mac OS X El Capitan version 10.11.2
13 in. MacBook Pro Mid 2009
Processor: 2.53 GHz Intel Core 2 Duo
Memory: 4 Gb 1067 MHz DDR3
Graphics card: Nvidia GeForce 9400M256 Mb

Photoshop CC 2015.1.1
2015`209.r.327 x64

This has happened on several occasions. (10-12 times?)
So, it's not an isolated event.

I've been drawing with the brush tool.
Then I switch to the hand tool to move around.
When I switch back to the brush tool the hand tool remains active.
The hand tool icon shows as the operating cursor.
In the tool bar the brush tool shows as the selected tool.

If I try to do any work, the only thing that happens
is moving the view around by the hand tool.

I have RESET the hand tool.
I have closed the file and restarted the software.
I have done all that and restarted the computer.
The hand tool remains the only operating cursor.

Any other tools can show as selected
but they do NOT operate.

Then as mysteriously as it happened,
the application returns to normal operation.
And I chalk up the previous two or three hours of frustration as lost.

This very same thing happened before with the ROTATE VIEW tool.
Suddenly the HAND TOOL once used, remains in operation.
No other tool selection works.
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Chris Cox

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That is odd, but it sounds like somehow the spacebar shortcut has been activated and the key has not been released. This could be due to a stuck key on your keyboard, or something messing up event processing such that Photoshop does not see the key being released (wacom had a bug like that n their driver a while back).
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Andrea Edan

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Just had this happen to me (hand tool selected and won't allow change back until desktop is clicked).  I have recently upgraded to MacOS High Sierra and am using PS CC 2018. Did know what to do until I read the above posts.  Would have thought that Adobe should have sorted this out by now as the original post is 2 years old!!
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grauenwölfe

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I always have this happen too but with all the tools. Switch a tool and the Toolbar indicates the tool I chose but the active cursor still shows the previous tool and does NOTHING.

I have to constantly click the Desktop then back into Photoshop to get it to actually change tool performance.

Seems to happen mostly when Bridge is open and/or Firefox. Mountain Lion through El Capitan, Photoshop CC through CC (2015).

Another side effect usually coinciding with this is Photoshop's dominance in active windows. I've noticed over and over that clicking the Bridge window will make Photoshop appear instantly. I have to literally minimize Photoshop into the dock to get it to stop doing this. Maybe unrelated, maybe completely related but they seem to appear around the same time generally.

Mac Pro 12-core, 96 GB RAM, all drives are 6 Gb/s SSD, Radeon HD 5780, and once again, OS X 10.8 - 10.11, Photoshop CC - Photoshop CC (2015)
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chromecoat

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My little Mac is cramped for memory
so the only other application I have open is Mail.
I haven't used Bridge in many years.
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chromecoat

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Hi Chris -- thanks for your suggestion. It IS an old computer, but the keyboard is clean. You missed the part about how the HAND TOOL icon is the only visible and active tool on the art space while in the TOOLBAR any of the other tools are indicated as having been selected.

How can I describe it? The application shows that it intends to do one thing, (brush tool) while it actually does something else. (Hand tool). It's not doing it now or I would show an image of the HAND tool ACTIVE on the art board but the BRUSH tool (or any other) being SELECTED in the toolbar.

So, from the ADOBE Photoshop community I received the advice to RESET THE PREFERENCES ON QUITING the application. I've done that but won't know if it is the permanent solution until this anomaly occurs again.
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Chris Cox

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That is the behavior you would expect if the spacebar was stuck, or something ate the event telling the OS that the spacebar was no longer being pressed.
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chromecoat

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OK. Well, thanks for your suggestion. And all the best to you for the new year!