Photoshop CC crashes when selecting areas using Replace Color.

  • 1
  • Question
  • Updated 2 years ago
I can start to select the areas that I want to use Replace Color for, and after a few clicks Photoshop CC crashes and closes.
Photo of Lawrence Sanders

Lawrence Sanders

  • 3 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 769 Reply Likes
Which specific version of Photoshop are you using?
Which OS version are you using?

What settings are you using with Replace Color that cause it to crash?
Photo of Lawrence Sanders

Lawrence Sanders

  • 3 Posts
  • 0 Reply Likes
Photoshop 2015.0.1
Windows 7
Makes no difference whether fuzziness is set to 0 or 20. After a few clicks it aborts and crashes.
Photo of Antonio Milazzo

Antonio Milazzo

  • 5 Posts
  • 0 Reply Likes
Just encountered the same problem . . .looking for answers now. . .
i did recover my file in my users folder . . .
Photo of Antonio Milazzo

Antonio Milazzo

  • 5 Posts
  • 0 Reply Likes
so tried again . . . and this means i cannot use this function anymore . . . Hope Adobe will find some solutions . .. i read this phenomenom is around for a couple of months now ! !!
Photo of Antonio Milazzo

Antonio Milazzo

  • 5 Posts
  • 0 Reply Likes
I did found out that on my PC windows7 64bit it has to do with the Fuzziness being on 0, when the Fuzziness is on 1 ..it works ?

any suggestions ?
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 767 Reply Likes
We have not been able to reproduce this problem that I know of.
Photo of Antonio Milazzo

Antonio Milazzo

  • 5 Posts
  • 0 Reply Likes
You mean that the error doesn't come from the program (PSD) or else everyone should encounter the same problem. . .
... But i don't agree completely . . . there must be something running simultaneously or some specific setting in the program that is blocking this function to run or calculate properly. . .
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 767 Reply Likes
I mean what I said - as far as I know we have not been able to reproduce the problem you describe. So we don't know what the cause might be.
Photo of Antonio Milazzo

Antonio Milazzo

  • 5 Posts
  • 0 Reply Likes
well it's a safe answer :o) ... but i don't blame you ... considering the problem remains local on my computer which you don't have access to. .. i'll try the function on a different computer and will compare the settings. . . thanx for answering ... will keep you updated if you like. . .
Photo of Lawrence Sanders

Lawrence Sanders

  • 3 Posts
  • 0 Reply Likes
I just tried waht Antonio Milazzo did and set the "fuzziness" to 1 and Replace color does not crash PS CC. But it continues to crash when "fuzzines" is set to 0. The PS version on this computer is 2015.0.1
I have PS CC on another computer with PS version 2014.2.2 and it doesn't crash when using Replace Color on any "fuzziness" setting. I've been reluctant to update that computer due to the problems I'm having with the 2015.0.1 computer. I'm obviously not the only one to have this problem. What say you Photoshop Sr. Computer Scientist.