PhotoShop CC Crashes every time I start a new project or attempt to open one.

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  • Problem
  • Updated 2 years ago
I have attempted every possible way of correcting this issue. The trial version worked fine, was able to make and do what I needed with little problems. Since I got the CC paid plan for it, it has crashed every time I attempt to open a PSD file or create a new project. Opening the software is fine, I can go in a change the preferences and I have in multiple way that I have read about here. I have updated my GPU drivers, I have cleaned my PC, I have installed Windows updates, and still it crashes with no strong explanation. Here are the current specs for the software...
Adobe Photoshop Version: 2015.5.1 20160722.r.156 2016/07/22:23:00:00 CL 1083377  x64
Operating System: Windows 7 64-bit
Version: 7 SP1
System architecture: AMD CPU Family:15, Model:6, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 3400 MHz
Built-in memory: 16383 MB
Free memory: 12918 MB
Memory available to Photoshop: 14607 MB
Memory used by Photoshop: 50 %
Alias Layers: ^0
Modifier Palette: Disabled.
Design Space: Disabled.
3D Multitone Printing: Disabled.
Highbeam: Enabled.
Image tile size: 128K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="NVIDIA GeForce GTX 650"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="21.21.13.7270"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GTX 650/PCIe/SSE2"
glgpu[0].GLRendererID=4038
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20160825000000.000000-000"
I am unsure of what more else I can do that I haven't tried so far. Any help would be greatly appreciated!
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Tim Peak

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  • frustrated, angry

Posted 2 years ago

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