Photoshop CC "Could not complete your request" when customizing actions

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  • Updated 3 years ago
I just updated Photoshop CC and it erased all my custom shortcuts ect. When I went to reset them, it won't let me. I.E. I  want to record an action, and when I go to save said action, the error message "Could not complete your request because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Get Info' command in the Finder to ensure the file is unlocked and you have permission to access the file. If the problem persists, save the document to a different file or duplicate it in the Finder." comes up. I've made sure PS is unlocked and I have access to it. I've tried it with multiple files, and it still isn't working. I need my customs! I need to work fast, and without them it slows me down significantly. Any help on this would be great! 
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Emily Van Dyke

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Posted 3 years ago

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