Photoshop CC cannot be launched

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  • Problem
  • Updated 4 years ago
  • Solved
I was using PS ... then it kept closing on me. Now I can't even load it at all -- get an error message: "Photoshop CC could not be launched." ?
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nicole gee

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Posted 4 years ago

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Chris Cox

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That is not a Photoshop message, that's something from the OS.

What OS version are you using?
What has changed on your system since Photoshop was last working?
Have you had malware, or disk problems recently?
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nicole gee

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thanks, Chris. i ended up using customer support (chat) to get it handled.

I was able to reinstall PS and it's working fine.

Historically, I have had crashes while running a certain action ("perfect soft" by Kirk Voclain). it's intermittent, though.
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Chris Cox

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OK, so it probably means that something about the application got corrupted on your system -- you should check the disk for other problems, and make sure you have a backup.