Photoshop CC bad performance

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  • Updated 9 months ago
I've bought a photoshop license yesterday, but I am thinking about canceling it. I've installed Photoshop CC and it is running way slower than it was expected. I am running it on a Windows 10 (Gforce Nvidia 750TI, 8GB RAM DDR3). I've tried to do recommendation i've seen on other posts, like increasing the memory usage, but it did not work. Can someone help me?
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Alex Mamedes

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Posted 9 months ago

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Rudolf Sauerbier

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What is the average size (MB and resolution) of your files you use?
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Alex Mamedes

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 Thank you for replying! English is not my primary language, so I'm sorry for any orthographic mistakes.

100 to 500 MB 7000x5000 600DPI. Files of this size works just fine on the Photoshop CS6 i use in my work (PC with the same Hardware)
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eartho

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is this a laptop? Having only 5GB ram available and a slow internal drive with 500MB files is not going to be fast.

Can you take a SS of the next section in your prefs: Discos de...
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Alex Mamedes

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Sure! Thanks for helping, btw. It is not a Laptop, it is a desktop. I Know it is a big file, but working on Photoshop CS6 It runs much better (same file in a very similar PC): 


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eartho

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Is one of those drives faster than the other? Right now you have the C drive as primary scratch and it's nearly full which would definitely be slowing things down. Use the arrows on the right to change the order of the scratch drives so that D comes first and then i would also uncheck the C drive from being used. 

After that, restart Ps and see if that's working better.
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Alex Mamedes

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Yeah, it seems like its working better, but still lagging. My PS is installed on C: could uncheck it cause any issue?
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Alex Mamedes

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Sorry, I forgot to answer. Both C: and D: are the same drive!
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Rudolf Sauerbier

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I am very sure that your desktop needs an uprade! I use a workstation with 2 x6 core Xeon, 64 GB RAM and NVIDIA Titan Xp and I just have performance trouble with the "shake reduction" filter.  Sorry for you, but new sophisticated software and the size of modern digicams need adequate computer power!
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Eugene Master

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My bad I thought this was a Lightroom question. For a minimum boost in photoshop I’d say upgrade your memory (ram) and add a second hard to use as a scratch disk. I recommend buying a cheap SSD (solid state drive) instead of a spinning disk. If you can afford it, for a better upgrade, I’d recommend 2 ssd’s. Make both C and D drives 2 separate SSD’s.
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Alex Mamedes

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Thank you, Eugene! Yeah, a SSD would be nice! I'll do that as soon as i can! The information about how photoshop works you gave is helpful anyway, I didn't know that. Cheers!
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Stacy Bratton

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Ram, Yes. But he also needs to clean up hard drive, leaving 1/3 free for temp cache files. I have a desktop mid 2009, and it works with CC2017, but I'm not doing to latest upgrade to 2018 because it will really slow down.
Couple things- please anyone correct me if I'm wrong here- these suggestions are my humble opinions and my experience from running a network of 3 computers for 19 years. Old and new computers , upgrading once every 18 months at least 1 of my computers. (1 PC - fully loaded and newer, 1- desktop Mac, pretty darn old, 1- Mac laptop pro- 5 years old. )
Suggest-
1-don't let PS auto save,
1b) reduce history states to 25
2) maybe attach a fast 1tb hard drive (USB 3) and use that as your scratch drive,
3) clean your main hard drive or double the size (it's way too full for the size files your working on) btw, your computer's hard drive is going to fail sooner rather than later. (I have seen almost every full harddrive crash within 1 month -give or take. ).
4) increase the ram to minimum 16gb-32preferable.
5) is your display running with 300 dpi? If so , change it down to 72. Newer displays render slow.
6) when cropping, are you removing pixels or does the file still retain all pixels? Make sure they go away, then ''save as' to keep original file separate, just in case.
7) none of my business- but can your files be smaller with the same final out put? Stay with 32 or 16 bit? Or using snapshot instead of too many layers? Not sure what type of files your working on, but I often remove or flatten and keep working on new document to keep files under 200mb. I used to think bigger is better, but I was wrong for many of those assumptions.

My oldest computer is a desktop: Mac Pro mid 2009, 32gb RAM, 1TB SSD hard drive-only 25% full with operating system and apps only, attached external 4 TB hard drive-usb 3.0 on expansion bay-for my mobile files. . Decent graphics card- mid grade (not near my computer right now). 3 additional internal hard drives that are NOT my operating system harddrive. All active photo files on internal and external hard drives so PS runs on the main HD without other things in the way. Then I have a raid/nas backup that only backs up when computer is not being used.
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Stacy Bratton

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Also, follow suggestions on purging all the cache files every other day or so.
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Alex Mamedes

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Hi! Thank you! I did clean my drive as much as i could and I'm now using my D as my scratch drive, which is over 40% empty. I am an ilustrator, so I usualy work with large files, especialy if I'm working on a big illustration scene. They are not often as big as the one I'm working now, but I'm want to use it as na test to compare with the performance of PS SC6, you know.
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Rudolf Sauerbier

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Hi, final comment!
Double the RAM and Eugenes SSD recommendation is very valid.
Good Luck from Germany!
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Alex Mamedes

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Thank you Rudolf! Eartho's assistance was very helpful, but the problem isn't completely solved. I'm gonna test it for the next days and post what i found here!