Photoshop CC: Liquify only showing a hand tool (macOS Sierra/Wacom)

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  • Updated 2 years ago
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Ok... so i downloaded photoshop CC and it's up to date on the updates but when I go to Liquify, all i see is the hand, and it will not let me use any of the other tools.  The space bar button is fine and not depressed, and the rest of photoshop works and behaves normally.  Any ideas on how to fix this? 
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Alexander Wong

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Posted 2 years ago

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Cristen Gillespie

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You don't say what OS you're on, but if you're on a Mac, perhaps this helps?

https://helpx.adobe.com/photoshop/kb/hand-tool-stuck-liquify-photoshop.html?mv=product&mv2=ps&am...#
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Alexander Wong

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I am on the latest Mac OS, Sierra.
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Alexander Wong

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For what it's worth, i tried what was mentioned in the link you provided... no success yet...  I even tried reinstalling the my wacom driver as someone mentioned that may be the problem... nope... 
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Cristen Gillespie

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I don't really know what's causing the problem. I'm not running Sierra yet, but I haven't heard of those who are having this problem in particular come up again. Have you gone through the usual routine of deleting your preferences, and if that doesn't work, uninstalling and reinstalling? I'm afraid if that kb help didn't help, that's all I've got.

Hopefully come Monday someone from Adobe will pop in and see that it's an issue not getting resolved.
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Chris Wallace

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I am having problems with the liquidfy filter. the program crashes every time i click on the liquidfy filter.
Operating system Windows 10
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It's a Wacom specific issue: https://helpx.adobe.com/photoshop/kb/hand-tool-stuck-liquify-photoshop.html We're working with them to try and solve.
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Alexander Wong

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I am running sierra...  I really dont know what happened but after trying everything and nothing working, i woke up one morning and it's working, for now.  I dont know what fixed it or what broke it in the first place, which makes me a wee bit nervous.  I do have a slightly older wacom bamboo tablet in which there are no new firmware for it, so probably to be safe, once tax return money comes in, we'll get a new wacom with a new driver just to be safe.
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Alexander Wong

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and that's the thing, i initially tried everything on that link and it still didn't work... i really have no idea what changed after that, if any, that made it start working...  I have been using my wacom on my laptop more, so it hasn't been plugged into my imac as often as it used to be, perhaps that's what did it... but here's hoping... 
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Carlos Gordillo

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Hi, currently I updated my Wacom software and all is running ok. Hope this helps. (Im Mac user with OS, PS and Wacom software up to date)
(Edited)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you running Sierra?
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Carlos Gordillo

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yes
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Carlos Gordillo

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And I had the same problem
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Alexander Wong

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I am running sierra...  I really dont know what happened but after trying everything and nothing working, i woke up one morning and it's working, for now.  I dont know what fixed it or what broke it in the first place, which makes me a wee bit nervous.  I do have a slightly older wacom bamboo tablet in which there are no new firmware for it, so probably to be safe, once tax return money comes in, we'll get a new wacom with a new driver just to be safe.