Photoshop cc always hang/Freeze on my MacPro (driver or hardware failure)

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  • Updated 3 years ago
  • (Edited)
Hi all,

I am using MacPro late 2013, processor 3.5GHz-6Core Intel Xeon E5, dual graphic AMD FirePro D500 3072MB, OSX Yosemite(10.10.5). I have problems with Photoshop CC 2014 & 2015. While using it, Mac keeps turning Freeze / Hang. I couldn't turn off the Mac in a normal way and it forces me to unplug the power cable every time.

Interestingly, it seems the problem only comes with the latest MacPro coz i didn't experience any problem on my previous MacPro Mid-2010 when using same version of the photoshop and same OSX. This is quite annoying coz i need to use the latest MacPro everyday for work. I found many ways to improve the situation but turned out to failure.
some one have any solution?
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mc

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  • annoying

Posted 3 years ago

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Chris Cox

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Hanging the entire machine means that you've encountered an OS bug, a low level driver bug, or defective hardware. Applications cannot cause the entire system to hang, shutdown, or reboot.

We're running the same MacPro models without problems.
So my best guesses are: bad VRAM, bad RAM, bad video card, bad GPU - in approximate order from most likely to least likely.