Photoshop CC 2015: Main window dosent show photos

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  • Updated 2 years ago
  • (Edited)
im using windows 8.1....my photoshop is not showing any thing in main window....it does open the files and in the small window on bottom right shows the photos but in the main window it dosent show any thing its just gray..... please help me out
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Shaaheen Watcher

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Posted 2 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you on Mac or Windows? I would try updating Photoshop: Keep Photoshop up to date and update your graphics driver: GPU and graphics driver troubleshooting steps
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Thomas Holyoak

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Could you please advise re this problem that you commented on in 2015. I have just installed photoshop cc2017 and I have the same problem. 

 Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response





We're working on a fix for this in a future update. 

In the meantime, try this solution: https://helpx.adobe.com/photoshop/kb/...
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Shahbaz Ali

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I guess you are Missing Display driver or recommended Direct X version.
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Thomas Holyoak

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Its a pain not being able to use this, I suppose I will just have to manage, since this appears to be quite heavy IT tech that I have no idea about. 
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Thomas Holyoak

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I will get a techician out and see if I can get it sorted. 
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Shahbaz Ali

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I would like to know your PC or MAC properties!!! & Specially Graphic Properties, I think its not a big issue.
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Thomas Holyoak

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PC Win 7 Home Premium 2009 Service Pack 1  64 bits
Intel Core i5 4430 
RAM  8 GB 
NVIDIA GEFORCE GT 610 GPU
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Shahbaz Ali

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If Display Drivers are Up to date and working fine then Try following. It works for many GPUs
2.


3.


In case that did not solve the problem
UNCHECK the box next to "Use Graphics Processor"

This works for you??