Photoshop 21.1: Layer, Brushes and Swatches Panel get resetted to the default after restart!

  • 2
  • Problem
  • Updated 2 months ago
  • In Progress
  • (Edited)
Finally I am seeing people having similar issues with PS 2020 and hoping to make some noise and get Adobe to address this bug eventually.

Every time I close and reopen PS, on my WIN PC or WIN laptop, it resets the panels to it's default values. It all started with the layers panel, shuffing all my custom, neatly organized layer styles into one folder calling it 'Your Styles', resets the panel settings and adds the default layer styles.



The same goes for the Brushes and Swatches Panel now, only started a day or two ago. But these two panels get completly wiped out, removing all my custom assets and leaving me with the default assets and resetted panel settings.

I have done so much troubleshooting which did not make one bit of a difference, even uninstalled the whole CC suit and starting from scratch.

Adobe community thread: https://adobe.ly/2vhbIzK
Many, many more people reporting this issue!

Thanks.
Janine
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Janine Grosenick

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  • very frustrated!

Posted 5 months ago

  • 2
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Nate Stefan

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The same thing is happening to me. This needs to be fixed please. Reloading my tools every time isn't the worst but I use plug-ins that get broken when they cannot find a specific tool in the presets folder. Having to reconnect all of those everyday is ridiculous
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curtis ruffin

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I have just found out something rather interesting.  I will pass it along and hopefully it will work for others.  As I was reloading my brushes for the zillionth time, I thought about the size limitation for importing brush files.  You probably already know about the 2GB limit for importing any saved brush files, and that got me thinking.  So I ran this test about 40 times and it worked as expected each time.

1.  I made sure to export my brushes in 3 files that were about 800 MB per export.  When I restarted PS it of course reverted back to default.

2.  I cleared the default brushes and imported two of the saved brush files, about 1.6 GB.  With that done I exited and restarted PS, MY BRUSH FILES WERE THERE, IT DID NOT REVERT!!!

3.  I imported the third saved brush file (bringing the total of the imported files to 2.4 GB), I then exited PS and restarted and it had reverted back to default.

4.  Did the over  2 GB / under 2 GB trial runs about 40 times, each time I exited PS with more than 2 GB of brushes loaded it would revert back to default upon restart, if I exited PS with less than 2 GB of brushes loaded they would all be there when I restarted PS.


It appears that the 2 GB limit on importing saved brush files also affects reloading the brush files that are showing up fine while you are using PS.  So if you have less than 2 GB of brush files loaded when you  exit, they should load up fine upon restart.  At least that is the result that I have been getting on all of my test runs.  Adobe should obviously already know about this if that is the actual problem and they should fix it and stop playing dumb.

All that I can say is that I am happy not to have to reload the brushes each time I start PS now, I have pared down my brushes to the ones that I actually use and have not had a problem with them loading since then.
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Besim Mydyti

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it reverts because at the brush toolbar, next to opacity value is the icon "ALWAYS USE PRESSURE FOR OPACITY" or flow or anything, so, you need to set them OFF and the settings in brush panel will work with your settings... it wont revert changes... :)
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Daniel Presedo, Employee

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Sorry for the delay.
| have reproduced it. and we are testing a fix...
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Curtis Ruffin

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Thank you very much for the update!
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Daniel Presedo, Employee

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Out of curiosity, and someone who has a lot of Tool Presets and Brushes...  is is the size of Texture Tips, Patterns, quantity of brushes or something else that drives this over 2GB?

For example, I can easily simulate and (re-create) test the issue with as little as 3 Brushes and some massive texture brush tips.

Thanks
:)
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Janine Grosenick

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I am using layer styles quite often and have loads of style presets. If my imported layer style presets exceed the 2GB, PS will reset to it's default settings as well.

Thanks for looking into this!
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Daniel Presedo, Employee

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Thank your for the feedback, and the fix should include Styles over 2GB as well.
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Rosa

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That's awesome news Daniel.  With all the above said. I've had to reduce all my presets, brushes, styles and patterns so that when I close Photoshop, it will shutdown quickly. When my total presets total over 3GB, Photoshop takes ages to shutdown with the spinning wheel thing happening.

I've managed to keep each of my presets under the 2GB total, which stops any of the presets resetting to the default setting but overall, the total of all my presets makes Photoshop sluggish when shutting down.

I work using many presets, so I've just culled and saved my most used presets and now Photoshop behaves correctly when shutting down.

I have Windows OS. Latest update, latest drivers.
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Rosa

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 Daniel Out of curiosity, and someone who has a lot of Tool Presets and Brushes...  is is the size of Texture Tips, Patterns, quantity of brushes or something else that drives this over 2GB?


Yes, absolutely.
(Edited)
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Curtis Ruffin

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Just got around to testing the fix and so far it seems to be working, will see if I can get to 10GB without a reset.  Do you know if there is a new upper limit Daniel?  Thanx for the update and the patch!