Photoshop 21.2: Crashing when I try to place an image

  • 1
  • Problem
  • Updated 3 weeks ago
  • (Edited)
Trying to place an image and the app keeps crashing, it's just as simple as that, photoshop closes instantly, without any error code. I can't work because of this. FIX ASAP.
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Miguel Esteves

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  • frustrated, angry, mad, irritated

Posted 3 weeks ago

  • 1
Photo of Dave Grainger

Dave Grainger

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How about giving a lot more detail, such as what computer, how much RAM, how old, what OS.

No way to determine what is going on without that... Going to the doctor but not giving any information rarely gets you a cure!
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Miguel Esteves

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Asus TUF B450M-Pro Gaming
AMD Ryzen 5 2600
Nvidia Geforce GTX 1660 Super
Corsair Vengeance 16gb (8x2) 2400mhz CL16 DDR4
WD Black 500gb M.2 SSD
NOX VX 750W Power Supply

Windows 10 Pro
Version: 1909
Compilation: 18363.900

Assembled and Installed 13/05/2020

I didn't had this problem before the latest Photoshop update.
(Edited)
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Dave Grainger

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I think this will take the expertise of one of the  Reps or Champions...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

It may also help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.