Photoshop CC 2019: Taking too long to start

  • 7
  • Problem
  • Updated 3 weeks ago
  • (Edited)
Hi, I'm having a problem since updating to cc 2019, when I try to start photoshop it just freezes on the loading screen saying "Adding Extension....Halide Bottlenecks" and stops responding, but if I wait about 10-15mins it goes past that and photoshop starts.

I have already tried disabling this extension, reset my preferences, but nothing seems to work
Please help
Photo of Rieque Lopes

Rieque Lopes

  • 6 Posts
  • 2 Reply Likes

Posted 2 years ago

  • 7
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 17097 Posts
  • 2917 Reply Likes
Official Response
See: https://helpx.adobe.com/photoshop/kb/freeze-on-launch.html

Probably an abnormally large preset file.
(Edited)