Photoshop CC 2019: Taking too long to start

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  • Problem
  • Updated 3 weeks ago
  • (Edited)
Hi, I'm having a problem since updating to cc 2019, when I try to start photoshop it just freezes on the loading screen saying "Adding Extension....Halide Bottlenecks" and stops responding, but if I wait about 10-15mins it goes past that and photoshop starts.

I have already tried disabling this extension, reset my preferences, but nothing seems to work
Please help
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Rieque Lopes

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Posted 2 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response

Probably an abnormally large preset file.