Photoshop CC 2019: Really slow, rendering is laggy (Windows 10)

  • 2
  • Problem
  • Updated 1 year ago
  • (Edited)
I recently started facing issues with performance on my Windows machine with photoshop. I upgraded all my drivers and photoshop to the latest version but still seem to be facing into issues. Can anyone suggest any improvements? My system info is below - 

Adobe Photoshop Version: 20.0.4 20190227.r.76 2019/02/27: 1205725  x64
Number of Launches: 22
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.17763.379
System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2808 MHz
Built-in memory: 32620 MB
Free memory: 21806 MB
Memory available to Photoshop: 29872 MB
Memory used by Photoshop: 73 %
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1028K
Image cache levels: 6
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="NVIDIA GeForce GTX 1050"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="25.21.14.1935"
glgpu[0].GLRectTextureSize=32768
glgpu[0].GLRenderer="GeForce GTX 1050/PCIe/SSE2"
glgpu[0].GLRendererID=7309
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_29a377e944363297\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_29a377e944363297\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_29a377e944363297\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_29a377e944363297\nvldumdx.dll"
glgpu[0].GLDriverDate="20190301000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4096
clgpu[0].CLName="GeForce GTX 1050"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="419.35"
clgpu[0].CLBandwidth=9.59619e+10
clgpu[0].CLCompute=713.11
clgpu[1].CLPlatformVersion="2.1 "
clgpu[1].CLDeviceVersion="2.1 NEO "
clgpu[1].IsIntegratedCLGPU=1
clgpu[1].CLMemoryMB=13047
clgpu[1].CLName="Intel(R) HD Graphics 630"
clgpu[1].CLVendor="Intel(R) Corporation"
clgpu[1].CLVendorID=32902
clgpu[1].CLDriverVersion="23.20.16.4973"
clgpu[1].CLBandwidth=1.64183e+10
clgpu[1].CLCompute=59.0285
License Type: Subscription
Serial number: 90970331110271274499
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\
Temporary file path: C:\Users\lavan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  D:\, 390.6G, 173.1G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
   ACE.dll   ACE 2018/11/13-18:07:21   79.603421   79.603421
   AdbePM.dll   PatchMatch 2018/09/10:19:04:15   1.601805   1.601805
   AdobeLinguistic.dll   Adobe Linguisitc Library   13.0.0.0   
   AdobeOwl.dll   Adobe Owl   5.3.0   
   AdobePDFL.dll   PDFL 2018/08/23-00:56:13   79.301181   79.301181
   AdobePIP.dll   Adobe Product Improvement Program   8.0.0.52.48027   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.600623   79.600623
   AdobeXMP.dll   Adobe XMP Core 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPFiles.dll   Adobe XMP Files 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPScript.dll   Adobe XMP Script 2018/08/13-16:40:22   79.163499   79.163499
   adobe_caps.dll   Adobe CAPS   10,0,0,6   
   AGM.dll   AGM 2018/08/14-01:11:25   79.600623   79.600623
   ahclient.dll    AdobeHelp Dynamic Link Library   4.0.0.0   
   AIDE.dll   AIDE 2018/08/10-16:31:38   79.600470   79.600470
   ARE.dll   ARE 2018/08/14-01:11:25   79.600623   79.600623
   AXE8SharedExpat.dll   AXE8SharedExpat 2018/06/25-18:00:38   79.598424   79.598424
   AXEDOMCore.dll   AXEDOMCore 2018/06/25-18:00:38   79.598424   79.598424
   Bib.dll   BIB 2018/08/14-01:11:25   79.600623   79.600623
   BIBUtils.dll   BIBUtils 2018/08/14-01:11:25   79.600623   79.600623
   boost_date_time.dll   photoshopdva   12.1.0   
   boost_filesystem.dll   photoshopdva   12.1.0   
   boost_system.dll   photoshopdva   12.1.0   
   boost_threads.dll   photoshopdva   12.1.0   
   cg.dll   NVIDIA Cg Runtime   3.0.00007   
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007   
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2018/08/14-01:11:25   79.600623   79.600623
   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   photoshopdva   12.1.0   
   dvaappsupport.dll   photoshopdva   12.1.0   
   dvaaudiodevice.dll   photoshopdva   12.1.0   
   dvacore.dll   photoshopdva   12.1.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   12.1.0   
   dvamediatypes.dll   photoshopdva   12.1.0   
   dvametadata.dll   photoshopdva   12.1.0   
   dvametadataapi.dll   photoshopdva   12.1.0   
   dvametadataui.dll   photoshopdva   12.1.0   
   dvaplayer.dll   photoshopdva   12.1.0   
   dvascripting.dll   photoshopdva   12.1.0   
   dvatransport.dll   photoshopdva   12.1.0   
   dvaui.dll   photoshopdva   12.1.0   
   dvaunittesting.dll   photoshopdva   12.1.0   
   dynamiclink.dll   photoshopdva   12.1.0   
   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1157194   81.1157194
   icucnv58.dll   International Components for Unicode   58, 2, 0, 0   
   icudt58.dll   International Components for Unicode   58, 2, 0, 0   
   icuuc58.dll   International Components for Unicode   58, 2, 0, 0   
   igestep30.dll   IGES Reader   9.3.0.113   
   JP2KLib.dll   JP2KLib 2018/06/25-18:00:38   79.271024   79.271024
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0   
   LogSession.dll   LogSession   8.0.0.52.48027   
   mediacoreif.dll   photoshopdva   12.1.0   
   MPS.dll   MPS 2018/08/06-15:20:35   79.600183   79.600183
   pdfsettings.dll   Adobe PDFSettings   1.04   
   Photoshop.dll   Adobe Photoshop CC 2019   20.0   
   Plugin.dll   Adobe Photoshop CC 2019   20.0   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.2.1   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.2.1.39   
   PSCloud.dll                                                   1.0.0.1   
   PSViews.dll   Adobe Photoshop CC 2019   20.0   
   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1157194   81.1157194
   SVGRE.dll   SVGRE   79.600623   79.600623
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205   
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205   
   TfFontMgr.dll   FontMgr   9.3.0.113   
   TfKernel.dll   Kernel   9.3.0.113   
   TFKGEOM.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16   
   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   20.0.0.0   
   WRServices.dll   WRServices Tue August 14 2018 12:26:24   Build 0.23627   0.23627
   wu3d.dll   U3D Writer   9.3.0.113   


Required plug-ins:

   3D Studio 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìU3D.8biî
   Accented Edges 20.0 - from the file ìFilter Gallery.8bfî
   Adaptive Wide Angle 20.0 - from the file ìAdaptive Wide Angle.8bfî
   Angled Strokes 20.0 - from the file ìFilter Gallery.8bfî
   Average 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìAverage.8bfî
   Bas Relief 20.0 - from the file ìFilter Gallery.8bfî
   BMP 20.0 - from the file ìStandard MultiPlugin.8bfî
   Camera Raw 11.2 - from the file ìCamera Raw.8biî
   Camera Raw Filter 11.2 - from the file ìCamera Raw.8biî
   Chalk && Charcoal 20.0 - from the file ìFilter Gallery.8bfî
   Charcoal 20.0 - from the file ìFilter Gallery.8bfî
   Chrome 20.0 - from the file ìFilter Gallery.8bfî
   Cineon 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìCineon.8biî
   Clouds 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìClouds.8bfî
   Collada 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìU3D.8biî
   Color Halftone 20.0 - from the file ìStandard MultiPlugin.8bfî
   Colored Pencil 20.0 - from the file ìFilter Gallery.8bfî
   ContÈ Crayon 20.0 - from the file ìFilter Gallery.8bfî
   Craquelure 20.0 - from the file ìFilter Gallery.8bfî
   Crop and Straighten Photos 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìCropPhotosAuto.8liî
   Crop and Straighten Photos Filter 20.0 - from the file ìStandard MultiPlugin.8bfî
   Crosshatch 20.0 - from the file ìFilter Gallery.8bfî
   Crystallize 20.0 - from the file ìStandard MultiPlugin.8bfî
   Cutout 20.0 - from the file ìFilter Gallery.8bfî
   Dark Strokes 20.0 - from the file ìFilter Gallery.8bfî
   De-Interlace 20.0 - from the file ìStandard MultiPlugin.8bfî
   Dicom 20.0 - from the file ìDicom.8biî
   Difference Clouds 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìClouds.8bfî
   Diffuse Glow 20.0 - from the file ìFilter Gallery.8bfî
   Displace 20.0 - from the file ìStandard MultiPlugin.8bfî
   Dry Brush 20.0 - from the file ìFilter Gallery.8bfî
   Eazel Acquire 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìEazelAcquire.8baî
   Entropy 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìstatistics.8baî
   Export Color Lookup Tables 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìExport3DLUT.8beî
   Extrude 20.0 - from the file ìStandard MultiPlugin.8bfî
   FastCore Routines 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìFastCore.8bxî
   Fibers 20.0 - from the file ìStandard MultiPlugin.8bfî
   Film Grain 20.0 - from the file ìFilter Gallery.8bfî
   Filter Gallery 20.0 - from the file ìFilter Gallery.8bfî
   Flash 3D 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìU3D.8biî
   Fresco 20.0 - from the file ìFilter Gallery.8bfî
   Glass 20.0 - from the file ìFilter Gallery.8bfî
   Glowing Edges 20.0 - from the file ìFilter Gallery.8bfî
   Google Earth 4 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìU3D.8biî
   Grain 20.0 - from the file ìFilter Gallery.8bfî
   Graphic Pen 20.0 - from the file ìFilter Gallery.8bfî
   Halftone Pattern 20.0 - from the file ìFilter Gallery.8bfî
   Halide Bottlenecks 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìHalideBottlenecks.8bxî
   HDRMergeUI 20.0 - from the file ìHDRMergeUI.8bfî
   HSB/HSL 20.0 - from the file ìStandard MultiPlugin.8bfî
   IFF Format 20.0 - from the file ìStandard MultiPlugin.8bfî
   IGES 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìU3D.8biî
   Ink Outlines 20.0 - from the file ìFilter Gallery.8bfî
   JPEG 2000 20.0 - from the file ìJPEG2000.8biî
   Kurtosis 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìstatistics.8baî
   Lens Blur 20.0 - from the file ìLens Blur.8bfî
   Lens Correction 20.0 - from the file ìLens Correction.8bfî
   Lens Flare 20.0 - from the file ìStandard MultiPlugin.8bfî
   Liquify 20.0 - from the file ìLiquify.8bfî
   Matlab Operation 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìChannelPort.8bfî
   Maximum 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìstatistics.8baî
   Mean 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìstatistics.8baî
   Measurement Core 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìMeasurementCore.8meî
   Median 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìstatistics.8baî
   Mezzotint 20.0 - from the file ìStandard MultiPlugin.8bfî
   Minimum 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìstatistics.8baî
   MMXCore Routines 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìMMXCore.8bxî
   Mosaic Tiles 20.0 - from the file ìFilter Gallery.8bfî
   Multiprocessor Support 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìMultiProcessor Support.8bxî
   Neon Glow 20.0 - from the file ìFilter Gallery.8bfî
   Note Paper 20.0 - from the file ìFilter Gallery.8bfî
   NTSC Colors 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìNTSC Colors.8bfî
   Ocean Ripple 20.0 - from the file ìFilter Gallery.8bfî
   OpenEXR 20.0 - from the file ìStandard MultiPlugin.8bfî
   Paint Daubs 20.0 - from the file ìFilter Gallery.8bfî
   Palette Knife 20.0 - from the file ìFilter Gallery.8bfî
   Patchwork 20.0 - from the file ìFilter Gallery.8bfî
   Paths to Illustrator 20.0 - from the file ìStandard MultiPlugin.8bfî
   PCX 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìPCX.8biî
   Photocopy 20.0 - from the file ìFilter Gallery.8bfî
   Picture Package Filter 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìChannelPort.8bfî
   Pinch 20.0 - from the file ìStandard MultiPlugin.8bfî
   Pixar 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìPixar.8biî
   Plaster 20.0 - from the file ìFilter Gallery.8bfî
   Plastic Wrap 20.0 - from the file ìFilter Gallery.8bfî
   PLY 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìU3D.8biî
   Pointillize 20.0 - from the file ìStandard MultiPlugin.8bfî
   Polar Coordinates 20.0 - from the file ìStandard MultiPlugin.8bfî
   Portable Bit Map 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìPBM.8biî
   Poster Edges 20.0 - from the file ìFilter Gallery.8bfî
   PRC 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìU3D.8biî
   Radial Blur 20.0 - from the file ìStandard MultiPlugin.8bfî
   Radiance 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìRadiance.8biî
   Range 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìstatistics.8baî
   Render Color Lookup Grid 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìExport3DLUT.8beî
   Reticulation 20.0 - from the file ìFilter Gallery.8bfî
   Ripple 20.0 - from the file ìStandard MultiPlugin.8bfî
   Rough Pastels 20.0 - from the file ìFilter Gallery.8bfî
   Save for Web 20.0 - from the file ìSave for Web.8beî
   ScriptingSupport 20.0 - from the file ìScriptingSupport.8liî
   Shake Reduction 20.0 - from the file ìShake Reduction.8bfî
   Shear 20.0 - from the file ìStandard MultiPlugin.8bfî
   Skewness 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìstatistics.8baî
   Smart Blur 20.0 - from the file ìStandard MultiPlugin.8bfî
   Smudge Stick 20.0 - from the file ìFilter Gallery.8bfî
   Solarize 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìSolarize.8bfî
   Spaces 20.0 - from the file ìSpaces.8liî
   Spatter 20.0 - from the file ìFilter Gallery.8bfî
   Spherize 20.0 - from the file ìStandard MultiPlugin.8bfî
   Sponge 20.0 - from the file ìFilter Gallery.8bfî
   Sprayed Strokes 20.0 - from the file ìFilter Gallery.8bfî
   Stained Glass 20.0 - from the file ìFilter Gallery.8bfî
   Stamp 20.0 - from the file ìFilter Gallery.8bfî
   Standard Deviation 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìstatistics.8baî
   STL 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìU3D.8biî
   Sumi-e 20.0 - from the file ìFilter Gallery.8bfî
   Summation 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìstatistics.8baî
   Targa 20.0 - from the file ìStandard MultiPlugin.8bfî
   Texturizer 20.0 - from the file ìFilter Gallery.8bfî
   Tiles 20.0 - from the file ìStandard MultiPlugin.8bfî
   Torn Edges 20.0 - from the file ìFilter Gallery.8bfî
   Twirl 20.0 - from the file ìStandard MultiPlugin.8bfî
   U3D 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìU3D.8biî
   Underpainting 20.0 - from the file ìFilter Gallery.8bfî
   Vanishing Point 20.0 - from the file ìVanishingPoint.8bfî
   Variance 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìstatistics.8baî
   Virtual Reality Modeling Language | VRML 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìU3D.8biî
   Water Paper 20.0 - from the file ìFilter Gallery.8bfî
   Watercolor 20.0 - from the file ìFilter Gallery.8bfî
   Wave 20.0 - from the file ìStandard MultiPlugin.8bfî
   Wavefront|OBJ 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìU3D.8biî
   WIA Support 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìWIASupport.8liî
   Wind 20.0 - from the file ìStandard MultiPlugin.8bfî
   Wireless Bitmap 20.0 (20190227.r.76 2019/02/27: 1205725) - from the file ìWBMP.8biî
   ZigZag 20.0 - from the file ìStandard MultiPlugin.8bfî

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file ìC:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseStock.htmlî
   com.adobe.Butler.backend  2.1.1 - from the file ìC:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.htmlî
   com.adobe.stock.panel.licensing  0.1.0 - from the file ìC:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.htmlî
   New Document  2.5.1 - from the file ìC:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8î
   Libraries  1.0.0 - from the file ìC:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\index.htmlî
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file ìC:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseTypekit.htmlî
   Home  2.6.1 - from the file ìC:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.6.1\index.html?v=2.6.1.2î
   Adobe Color Themes  6.1.0 - from the file ìC:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.htmlî
   Export As  4.6.7 - from the file ìC:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlî
   Export As  4.6.7 - from the file ìC:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.htmlî

Installed TWAIN devices: NONE
Photo of Lavanya Naidu

Lavanya Naidu

  • 3 Posts
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Posted 1 year ago

  • 2
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Is it mainly when brushing? Are rulers shown? If you hide rulers, does it perform as expected?
Photo of David

David, Official Rep

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Howdy Lavanya,

Did you install anything recently, either an app or even just a new font?  What kind of rendering is laggy?  Did this start after an upgrade?

Thanks,
David
Photo of Lavanya Naidu

Lavanya Naidu

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Hi Jeffrey, no rulers are shown

@ David I hadn't updated anything when the slowness started to the best of my knowledge. Maybe an automatic windows update, but nothing I did explicitly. Post the start of the slowness, I upgraded my graphics driver to the latest version and upgraded photoshop but the problem seems to still be there. It is laggy primarily when doing the following actions

- Lasso and moving of the selection
- Undo and redo
- Transform selection and resizing 

If i switch windows to another app and come back to photoshop the rendering catches up. Not sure if that is helpful but just another thing that I noticed. Thanks for your help!
Photo of David

David, Official Rep

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Good morning, Lavanya,

Hmm, odd.  Have you tried turning off your GPU processing?  Go to Edit > Preferences > Performance and in the upper right-hand corner, uncheck Use Graphics Processor.  Is it better or worse?  I'm assuming that you have enough RAM and hard drive space (check upper-left and Scratch Disks tab, respectively).

Please let us know if this helps.  And if not, I do have other ideas to try...

Thanks,
David
Photo of Lavanya Naidu

Lavanya Naidu

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Hi David

Thanks for you suggestions. When I turned off the Graphics processing the brushes and undo/redos were definitely much faster. However the other two actions, while slightly improved, were still laggy.

We tried going back to v 18.16 (2017) and that was a lot better except for selection and moving when using the keyboard (Ctrl key) to select. Generally observing that not using the keyboard shortcuts tends to be faster but obviously that is not practical for my workflow. 

Hope that gives some clues. Really appreciate you help so far!
Photo of David

David, Official Rep

  • 3602 Posts
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Howdy Lavanya,

Sorry for the lag in getting back to you.  My next recommendation, if turning OFF the Graphics Processor helped you out, would be to reach out to your video card manufacturer and see if there's an updated driver for your card.  No guarantee, but if your GPU is having issues...

Hope that helps -- I'd love to hear the results.

Thanks,
David