Photoshop CC 2019: Painting lag (with and without rulers show) and tool focus issues

  • 3
  • Problem
  • Updated 8 months ago
Jeffrey, In the last update my settings were reset and now when I go to a tool (e.g. lasso), the focus doesn't automatically go to the tool preset panel / window, and also when I click on a curves adjustment layer the "Adjustments" panel doesn't automatically come to the foreground. Can you let me know if I can change a setting to fix this please? I have these windows / panels open all the time in one tab group (Properties, Adjustments, Tool presets).

Note: This conversation was created from a reply on: Photoshop CC 2019: Healing brush & clone stamp tools lagging.
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Matt Greenslade

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  • 5 Reply Likes

Posted 9 months ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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  • 2370 Reply Likes
Sounds like you're on Windows 7 using a Wacom tablet. Windows 7 doesn't support Windows Ink like Win 10 does. You may need to switch it to use Win Tab
Photo of Xavier DELHOUME

Xavier DELHOUME

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I'm facing exactly the same issue.

I'm working on a Core i7-4700, 16Go RAM, 2 separate SSD for data and PS cache, GeForce 750M.
OS and drivers (including video) are up to date.
I'm using Photoshop vers 20.0.2

Photoshop is extremly slow.
For example, I create a new document 1000x1000px and try to draw a line with the brush tool with a 20px whide in the image diagonal.
Photoshop need 7seconds to draw the line !!!
I don't have this issue with other softwares (Indesign, Lightroom, Gimp, CaptureOne, etc.) are working perfectly on the same computer.

It's impossible to work like this. I hope Adobe will find a solution soon.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you using a tablet or mouse? Does it make a difference? It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
Photo of Xavier DELHOUME

Xavier DELHOUME

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Version Adobe Photoshop : 20.0.2 20181219.r.30 2018/12/19: 1202136 x64
Nombre de lancements : 43
Système d'exploitation : Windows 10 64 bits
Version : 10 ou version supérieure 10.0.17134.1
Architecture système : UC Intel Famille :6, modèle :12, niveau :3 avec MMX, SSE Entier, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Nombre de processeurs physiques : 4
Nombre de processeurs logiques : 8
Vitesse du processeur : 2394 MHz
Mémoire intégrée : 16268 Mo
Mémoire libre : 9971 Mo
Mémoire disponible pour Photoshop : 14882 Mo
Mémoire utilisée par Photoshop : 67 %
Calques d'alias : Désactivé.
Palette de touches de modification : Activé.
Highbeam: Désactivé.
Taille de la mosaïque d'images : 1024K
Niveaux de mémoire cache de l'image : 8
Aperçu de la police : Moyenne
Compositeur de texte : Latin
Affichage : 1
Limites d'affichage : haut = 0, gauche = 0, bas = 1080, droite = 1920
Dessin OpenGL : Activé.
Anciens GPU OpenGL autorisés : Non détectés.
Mode de dessin OpenGL : Normal
Mode OpenGL normal autorisé : Vrai.
Mode OpenGL avancé autorisé : Vrai.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=1
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="Intel(R) HD Graphics 4600"
glgpu[0].GLVendor="Intel"
glgpu[0].GLVendorID=32902
glgpu[0].GLDriverVersion="20.19.15.4549"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="Intel(R) HD Graphics 4600"
glgpu[0].GLRendererID=1046
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll"
glgpu[0].GLDriverDate="20161110000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 20.19.15.4549"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4096
clgpu[0].CLName="GeForce GT 750M"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="417.71"
clgpu[0].CLBandwidth=2.5372e+10
clgpu[0].CLCompute=200.483
clgpu[1].CLPlatformVersion="1.2 "
clgpu[1].CLDeviceVersion="1.2 "
clgpu[1].IsIntegratedCLGPU=1
clgpu[1].CLMemoryMB=1629
clgpu[1].CLName="Intel(R) HD Graphics 4600"
clgpu[1].CLVendor="Intel(R) Corporation"
clgpu[1].CLVendorID=32902
clgpu[1].CLDriverVersion="20.19.15.4549"
clgpu[1].CLBandwidth=2.11857e+10
clgpu[1].CLCompute=176.219
Type de licence : Abonnement
Numéro de série : 90970731577644498111
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Dossier de l'application : C:\Program Files\Adobe\Adobe Photoshop CC 2019\
Chemin des fichiers temporaires : C:\Users\Xavier\AppData\Local\Temp\
Le disque de travail de Photoshop comporte l'E/S asynchrone activé.
Volume(s) de travail :
 D:\, 931,5 Go, 252,5 Go libres
Dossier des modules externes obligatoires : C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\
Dossier principal des modules externes : C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\

Composants installés :
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2018/11/13-18:07:21   79.603421   79.603421
   AdbePM.dll   PatchMatch 2018/09/10:19:04:15   1.601805   1.601805
   AdobeLinguistic.dll   Adobe Linguisitc Library   13.0.0.0  
   AdobeOwl.dll   Adobe Owl   5.3.0  
   AdobePDFL.dll   PDFL 2018/08/23-00:56:13   79.301181   79.301181
   AdobePIP.dll   Adobe Product Improvement Program   8.0.0.52.48027  
   AdobeSVGAGM.dll   AdobeSVGAGM   79.600623   79.600623
   AdobeXMP.dll   Adobe XMP Core 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPFiles.dll   Adobe XMP Files 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPScript.dll   Adobe XMP Script 2018/08/13-16:40:22   79.163499   79.163499
   adobe_caps.dll   Adobe CAPS   10,0,0,6  
   AGM.dll   AGM 2018/08/14-01:11:25   79.600623   79.600623
   ahclient.dll    AdobeHelp Dynamic Link Library   4.0.0.0  
   AIDE.dll   AIDE 2018/08/10-16:31:38   79.600470   79.600470
   ARE.dll   ARE 2018/08/14-01:11:25   79.600623   79.600623
   AXE8SharedExpat.dll   AXE8SharedExpat 2018/06/25-18:00:38   79.598424   79.598424
   AXEDOMCore.dll   AXEDOMCore 2018/06/25-18:00:38   79.598424   79.598424
   Bib.dll   BIB 2018/08/14-01:11:25   79.600623   79.600623
   BIBUtils.dll   BIBUtils 2018/08/14-01:11:25   79.600623   79.600623
   boost_date_time.dll   photoshopdva   12.1.0  
   boost_filesystem.dll   photoshopdva   12.1.0  
   boost_system.dll   photoshopdva   12.1.0  
   boost_threads.dll   photoshopdva   12.1.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2018/08/14-01:11:25   79.600623   79.600623
   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0  
   dnssd.dll   Bonjour   3,0,0,2  
   dvaaccelerate.dll   photoshopdva   12.1.0  
   dvaappsupport.dll   photoshopdva   12.1.0  
   dvaaudiodevice.dll   photoshopdva   12.1.0  
   dvacore.dll   photoshopdva   12.1.0  
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  
   dvamarshal.dll   photoshopdva   12.1.0  
   dvamediatypes.dll   photoshopdva   12.1.0  
   dvametadata.dll   photoshopdva   12.1.0  
   dvametadataapi.dll   photoshopdva   12.1.0  
   dvametadataui.dll   photoshopdva   12.1.0  
   dvaplayer.dll   photoshopdva   12.1.0  
   dvascripting.dll   photoshopdva   12.1.0  
   dvatransport.dll   photoshopdva   12.1.0  
   dvaui.dll   photoshopdva   12.1.0  
   dvaunittesting.dll   photoshopdva   12.1.0  
   dynamiclink.dll   photoshopdva   12.1.0  
   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1157194   81.1157194
   icucnv58.dll   International Components for Unicode   58, 2, 0, 0  
   icudt58.dll   International Components for Unicode   58, 2, 0, 0  
   icuuc58.dll   International Components for Unicode   58, 2, 0, 0  
   igestep30.dll   IGES Reader   9.3.0.113  
   JP2KLib.dll   JP2KLib 2018/06/25-18:00:38   79.271024   79.271024
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  
   LogSession.dll   LogSession   8.0.0.52.48027  
   mediacoreif.dll   photoshopdva   12.1.0  
   MPS.dll   MPS 2018/08/06-15:20:35   79.600183   79.600183
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CC 2019   20.0  
   Plugin.dll   Adobe Photoshop CC 2019   20.0  
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.2.1  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.2.1.39  
   PSCloud.dll                                                   1.0.0.1  
   PSViews.dll   Adobe Photoshop CC 2019   20.0  
   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1157194   81.1157194
   SVGRE.dll   SVGRE   79.600623   79.600623
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  
   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   20.0.0.0  
   WRServices.dll   WRServices Tue August 14 2018 12:26:24   Build 0.23627   0.23627
   wu3d.dll   U3D Writer   9.3.0.113  


Modules externes obligatoires :

   3D Studio 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Aérographe 20.0 - du fichier “Filter Gallery.8bf”
   Aplatissement 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Aquarelle 20.0 - du fichier “Filter Gallery.8bf”
   Asymétrie 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Barbouillage 20.0 - du fichier “Filter Gallery.8bf”
   Bas-relief 20.0 - du fichier “Filter Gallery.8bf”
   BMP 20.0 - du fichier “Standard MultiPlugin.8bf”
   Camera Raw 11.1 - du fichier “Camera Raw.8bi”
   Carrelage 20.0 - du fichier “Standard MultiPlugin.8bf”
   Chrome 20.0 - du fichier “Filter Gallery.8bf”
   Cineon 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Cineon.8bi”
   Cisaillement 20.0 - du fichier “Standard MultiPlugin.8bf”
   Collada 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Contour accentué 20.0 - du fichier “Filter Gallery.8bf”
   Contour déchiré 20.0 - du fichier “Filter Gallery.8bf”
   Contour encré 20.0 - du fichier “Filter Gallery.8bf”
   Contour lumineux 20.0 - du fichier “Filter Gallery.8bf”
   Contour postérisé 20.0 - du fichier “Filter Gallery.8bf”
   Contraction 20.0 - du fichier “Standard MultiPlugin.8bf”
   Coordonnées polaires 20.0 - du fichier “Standard MultiPlugin.8bf”
   Correction de l'objectif 20.0 - du fichier “Lens Correction.8bf”
   Couleurs NTSC 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “NTSC Colors.8bf”
   Couteau à palette 20.0 - du fichier “Filter Gallery.8bf”
   Craie/Fusain 20.0 - du fichier “Filter Gallery.8bf”
   Craquelure 20.0 - du fichier “Filter Gallery.8bf”
   Crayon Conté 20.0 - du fichier “Filter Gallery.8bf”
   Crayon de couleur 20.0 - du fichier “Filter Gallery.8bf”
   Cristallisation 20.0 - du fichier “Standard MultiPlugin.8bf”
   Croisillons 20.0 - du fichier “Filter Gallery.8bf”
   Découpage 20.0 - du fichier “Filter Gallery.8bf”
   Demi-teintes couleur 20.0 - du fichier “Standard MultiPlugin.8bf”
   Désentrelacement 20.0 - du fichier “Standard MultiPlugin.8bf”
   Diagonales 20.0 - du fichier “Filter Gallery.8bf”
   Dicom 20.0 - du fichier “Dicom.8bi”
   Dispersion 20.0 - du fichier “Standard MultiPlugin.8bf”
   Eazel Acquire 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “EazelAcquire.8ba”
   Ecart type 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Effet mosaïque 20.0 - du fichier “Filter Gallery.8bf”
   Effet pointilliste 20.0 - du fichier “Filter Gallery.8bf”
   Emballage plastique 20.0 - du fichier “Filter Gallery.8bf”
   Enregistrer pour le Web 20.0 - du fichier “Save for Web.8be”
   Entropie 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Eponge 20.0 - du fichier “Filter Gallery.8bf”
   Etalement 20.0 - du fichier “Filter Gallery.8bf”
   Exporter les tables de correspondance de couleur 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Export3DLUT.8be”
   Extension WIA 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “WIASupport.8li”
   Extrusion 20.0 - du fichier “Standard MultiPlugin.8bf”
   Fibres 20.0 - du fichier “Standard MultiPlugin.8bf”
   Filtre Camera Raw 11.1 - du fichier “Camera Raw.8bi”
   Filtre Collection d'images 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “ChannelPort.8bf”
   Filtre Rogner et désincliner les photos 20.0 - du fichier “Standard MultiPlugin.8bf”
   Flash 3D 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Flou de l'objectif 20.0 - du fichier “Lens Blur.8bf”
   Flou optimisé 20.0 - du fichier “Standard MultiPlugin.8bf”
   Flou radial 20.0 - du fichier “Standard MultiPlugin.8bf”
   Fluidité 20.0 - du fichier “Liquify.8bf”
   Format IFF 20.0 - du fichier “Standard MultiPlugin.8bf”
   Fresque 20.0 - du fichier “Filter Gallery.8bf”
   Fusain 20.0 - du fichier “Filter Gallery.8bf”
   Galerie de filtres 20.0 - du fichier “Filter Gallery.8bf”
   Google Earth 4 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Grain 20.0 - du fichier “Filter Gallery.8bf”
   Grain photo 20.0 - du fichier “Filter Gallery.8bf”
   Grand-angle adaptatif 20.0 - du fichier “Adaptive Wide Angle.8bf”
   Halide Bottlenecks 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “HalideBottlenecks.8bx”
   Halo 20.0 - du fichier “Standard MultiPlugin.8bf”
   HDRMergeUI 20.0 - du fichier “HDRMergeUI.8bf”
   IGES 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   JPEG 2000 20.0 - du fichier “JPEG2000.8bi”
   Lueur diffuse 20.0 - du fichier “Filter Gallery.8bf”
   Matlab Operation 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “ChannelPort.8bf”
   Maximum 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Médiane 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Mezzo-tinto 20.0 - du fichier “Standard MultiPlugin.8bf”
   Minimum 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Motif de demi-teintes 20.0 - du fichier “Filter Gallery.8bf”
   Moyenne 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Average.8bf”
   Moyenne arithmétique 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Multiprocesseur 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “MultiProcessor Support.8bx”
   Néon 20.0 - du fichier “Filter Gallery.8bf”
   Noir/Blanc 20.0 - du fichier “Filter Gallery.8bf”
   Noyau de mesures 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “MeasurementCore.8me”
   Nuages 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Clouds.8bf”
   Nuages par différence 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Clouds.8bf”
   Océan 20.0 - du fichier “Filter Gallery.8bf”
   Onde 20.0 - du fichier “Standard MultiPlugin.8bf”
   Ondulation 20.0 - du fichier “Standard MultiPlugin.8bf”
   OpenEXR 20.0 - du fichier “Standard MultiPlugin.8bf”
   Papier gaufré 20.0 - du fichier “Filter Gallery.8bf”
   Papier humide 20.0 - du fichier “Filter Gallery.8bf”
   Pastels 20.0 - du fichier “Filter Gallery.8bf”
   Patchwork 20.0 - du fichier “Filter Gallery.8bf”
   PCX 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “PCX.8bi”
   Photocopie 20.0 - du fichier “Filter Gallery.8bf”
   Pinceau à sec 20.0 - du fichier “Filter Gallery.8bf”
   Pixar 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Pixar.8bi”
   Placage de texture 20.0 - du fichier “Filter Gallery.8bf”
   Plâtre 20.0 - du fichier “Filter Gallery.8bf”
   Plume calligraphique 20.0 - du fichier “Filter Gallery.8bf”
   PLY 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Point de fuite 20.0 - du fichier “VanishingPoint.8bf”
   Pointillisme 20.0 - du fichier “Standard MultiPlugin.8bf”
   Portable Bit Map 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “PBM.8bi”
   Portée 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   PRC 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Radiance 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Radiance.8bi”
   Réduire tremblement 20.0 - du fichier “Shake Reduction.8bf”
   Rendu de la grille de correspondance de couleur 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Export3DLUT.8be”
   Réticulation 20.0 - du fichier “Filter Gallery.8bf”
   Rogner et désincliner les photos 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “CropPhotosAuto.8li”
   Routines FastCore 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “FastCore.8bx”
   Routines MMXCore 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “MMXCore.8bx”
   Solarisation 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Solarize.8bf”
   Sommation 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Soufflerie 20.0 - du fichier “Standard MultiPlugin.8bf”
   Sous-couche 20.0 - du fichier “Filter Gallery.8bf”
   Spaces 20.0 - du fichier “Spaces.8li”
   Sphérisation 20.0 - du fichier “Standard MultiPlugin.8bf”
   STL 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Sumi-e 20.0 - du fichier “Filter Gallery.8bf”
   Support de script 20.0 - du fichier “ScriptingSupport.8li”
   Tampon 20.0 - du fichier “Filter Gallery.8bf”
   Targa 20.0 - du fichier “Standard MultiPlugin.8bf”
   Tourbillon 20.0 - du fichier “Standard MultiPlugin.8bf”
   Tracés vers Illustrator 20.0 - du fichier “Standard MultiPlugin.8bf”
   TSL/TSI 20.0 - du fichier “Standard MultiPlugin.8bf”
   U3D 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Variance 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Verre 20.0 - du fichier “Filter Gallery.8bf”
   Virtual Reality Modeling Language | VRML 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Vitrail 20.0 - du fichier “Filter Gallery.8bf”
   Wavefront|OBJ 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Wireless Bitmap 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “WBMP.8bi”
   Zigzag 20.0 - du fichier “Standard MultiPlugin.8bf”

Dossier des modules externes tiers et facultatifs : SANS


Modules externes désactivés et doublons : AUCUN


Modules externes dont le chargement a échoué : AUCUN

Extensions :

   com.adobe.Butler.backend  2.1.1 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
   com.adobe.inapp.purchase  1.0.0 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseStock.html”
   com.adobe.stock.panel.licensing  0.1.0 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
   Bibliothèques  1.0.0 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\index.html”
   Nouveau document  2.5.1 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8”
   com.adobe.inapp.typekit.purchase  1.0.0 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseTypekit.html”
   Accueil  2.5.3 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2019\index.html?v=2.5.3.3”
   Thèmes Adobe Color  6.1.0 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Exporter sous  4.6.7 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Exporter sous  4.6.7 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   LogiOptions version 7.00.5.0  7.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe\index.html”

Modules TWAIN installés : AUCUN

Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15632 Posts
  • 2368 Reply Likes
HI Xavier,

You have two conflicting cards and drivers (glgpu[0].GLName="Intel(R) HD Graphics 4600" and clgpu[0].CLName="GeForce GT 750M")

Your GeForce card is using the Intel Driver and your graphics driver for the intel card are also out of date: glgpu[0].GLDriverDate="20161110000000.000000-000"

Update your intel driver, then go to the NVIDIA site and install the latest NVIDIA driver.

After your drivers are up to date, you want to set Photoshop to only use the high powered NVIDIA GeForce card/driver. See step 7 here: GPU and graphics driver troubleshooting steps
Photo of Xavier DELHOUME

Xavier DELHOUME

  • 3 Posts
  • 0 Reply Likes
Hi Jeffrey,

Thanks for your answer and advices.

The changes are applied :
 - Update Intel HD Graphic  driver with the last online version
 - Reinstall  NVIDIA driver (still the last version)
 - Set Photoshop to use high powered NVIDIA GeForce card/driver

Unfortunatly, i'm stil facing the same issue.

Do you have any other idea ?


I send you my new system info (after updates) :

Version Adobe Photoshop : 20.0.2 20181219.r.30 2018/12/19: 1202136 x64
Nombre de lancements : 48
Système d'exploitation : Windows 10 64 bits
Version : 10 ou version supérieure 10.0.17134.1
Architecture système : UC Intel Famille :6, modèle :12, niveau :3 avec MMX, SSE Entier, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Nombre de processeurs physiques : 4
Nombre de processeurs logiques : 8
Vitesse du processeur : 2394 MHz
Mémoire intégrée : 16268 Mo
Mémoire libre : 9971 Mo
Mémoire disponible pour Photoshop : 14882 Mo
Mémoire utilisée par Photoshop : 67 %
Calques d'alias : Désactivé.
Palette de touches de modification : Activé.
Highbeam: Désactivé.
Taille de la mosaïque d'images : 1024K
Niveaux de mémoire cache de l'image : 8
Aperçu de la police : Moyenne
Compositeur de texte : Latin
Affichage : 1
Limites d'affichage : haut = 0, gauche = 0, bas = 1080, droite = 1920
Dessin OpenGL : Activé.
Anciens GPU OpenGL autorisés : Non détectés.
Mode de dessin OpenGL : Normal
Mode OpenGL normal autorisé : Vrai.
Mode OpenGL avancé autorisé : Vrai.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=2
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="NVIDIA GeForce GT 750M"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="25.21.14.1771"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GT 750M/PCIe/SSE2"
glgpu[0].GLRendererID=4068
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_37892ff4f8ba7fd6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_37892ff4f8ba7fd6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_37892ff4f8ba7fd6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvami.inf_amd64_37892ff4f8ba7fd6\nvldumdx.dll"
glgpu[0].GLDriverDate="20190111000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.2 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4096
clgpu[0].CLName="GeForce GT 750M"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="417.71"
clgpu[0].CLBandwidth=2.53724e+10
clgpu[0].CLCompute=222.035
clgpu[1].CLPlatformVersion="1.2 "
clgpu[1].CLDeviceVersion="1.2 "
clgpu[1].IsIntegratedCLGPU=1
clgpu[1].CLMemoryMB=1629
clgpu[1].CLName="Intel(R) HD Graphics 4600"
clgpu[1].CLVendor="Intel(R) Corporation"
clgpu[1].CLVendorID=32902
clgpu[1].CLDriverVersion="20.19.15.5058"
clgpu[1].CLBandwidth=2.27297e+10
clgpu[1].CLCompute=176.215
Type de licence : Abonnement
Numéro de série : 90970731577644498111
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Dossier de l'application : C:\Program Files\Adobe\Adobe Photoshop CC 2019\
Chemin des fichiers temporaires : C:\Users\Xavier\AppData\Local\Temp\
Le disque de travail de Photoshop comporte l'E/S asynchrone activé.
Volume(s) de travail :
 D:\, 931,5 Go, 251,8 Go libres
Dossier des modules externes obligatoires : C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\
Dossier principal des modules externes : C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\

Composants installés :
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2018/11/13-18:07:21   79.603421   79.603421
   AdbePM.dll   PatchMatch 2018/09/10:19:04:15   1.601805   1.601805
   AdobeLinguistic.dll   Adobe Linguisitc Library   13.0.0.0  
   AdobeOwl.dll   Adobe Owl   5.3.0  
   AdobePDFL.dll   PDFL 2018/08/23-00:56:13   79.301181   79.301181
   AdobePIP.dll   Adobe Product Improvement Program   8.0.0.52.48027  
   AdobeSVGAGM.dll   AdobeSVGAGM   79.600623   79.600623
   AdobeXMP.dll   Adobe XMP Core 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPFiles.dll   Adobe XMP Files 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPScript.dll   Adobe XMP Script 2018/08/13-16:40:22   79.163499   79.163499
   adobe_caps.dll   Adobe CAPS   10,0,0,6  
   AGM.dll   AGM 2018/08/14-01:11:25   79.600623   79.600623
   ahclient.dll    AdobeHelp Dynamic Link Library   4.0.0.0  
   AIDE.dll   AIDE 2018/08/10-16:31:38   79.600470   79.600470
   ARE.dll   ARE 2018/08/14-01:11:25   79.600623   79.600623
   AXE8SharedExpat.dll   AXE8SharedExpat 2018/06/25-18:00:38   79.598424   79.598424
   AXEDOMCore.dll   AXEDOMCore 2018/06/25-18:00:38   79.598424   79.598424
   Bib.dll   BIB 2018/08/14-01:11:25   79.600623   79.600623
   BIBUtils.dll   BIBUtils 2018/08/14-01:11:25   79.600623   79.600623
   boost_date_time.dll   photoshopdva   12.1.0  
   boost_filesystem.dll   photoshopdva   12.1.0  
   boost_system.dll   photoshopdva   12.1.0  
   boost_threads.dll   photoshopdva   12.1.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2018/08/14-01:11:25   79.600623   79.600623
   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0  
   dnssd.dll   Bonjour   3,0,0,2  
   dvaaccelerate.dll   photoshopdva   12.1.0  
   dvaappsupport.dll   photoshopdva   12.1.0  
   dvaaudiodevice.dll   photoshopdva   12.1.0  
   dvacore.dll   photoshopdva   12.1.0  
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  
   dvamarshal.dll   photoshopdva   12.1.0  
   dvamediatypes.dll   photoshopdva   12.1.0  
   dvametadata.dll   photoshopdva   12.1.0  
   dvametadataapi.dll   photoshopdva   12.1.0  
   dvametadataui.dll   photoshopdva   12.1.0  
   dvaplayer.dll   photoshopdva   12.1.0  
   dvascripting.dll   photoshopdva   12.1.0  
   dvatransport.dll   photoshopdva   12.1.0  
   dvaui.dll   photoshopdva   12.1.0  
   dvaunittesting.dll   photoshopdva   12.1.0  
   dynamiclink.dll   photoshopdva   12.1.0  
   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1157194   81.1157194
   icucnv58.dll   International Components for Unicode   58, 2, 0, 0  
   icudt58.dll   International Components for Unicode   58, 2, 0, 0  
   icuuc58.dll   International Components for Unicode   58, 2, 0, 0  
   igestep30.dll   IGES Reader   9.3.0.113  
   JP2KLib.dll   JP2KLib 2018/06/25-18:00:38   79.271024   79.271024
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  
   LogSession.dll   LogSession   8.0.0.52.48027  
   mediacoreif.dll   photoshopdva   12.1.0  
   MPS.dll   MPS 2018/08/06-15:20:35   79.600183   79.600183
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CC 2019   20.0  
   Plugin.dll   Adobe Photoshop CC 2019   20.0  
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.2.1  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.2.1.39  
   PSCloud.dll                                                   1.0.0.1  
   PSViews.dll   Adobe Photoshop CC 2019   20.0  
   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1157194   81.1157194
   SVGRE.dll   SVGRE   79.600623   79.600623
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  
   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   20.0.0.0  
   WRServices.dll   WRServices Tue August 14 2018 12:26:24   Build 0.23627   0.23627
   wu3d.dll   U3D Writer   9.3.0.113  


Modules externes obligatoires :

   3D Studio 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Aérographe 20.0 - du fichier “Filter Gallery.8bf”
   Aplatissement 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Aquarelle 20.0 - du fichier “Filter Gallery.8bf”
   Asymétrie 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Barbouillage 20.0 - du fichier “Filter Gallery.8bf”
   Bas-relief 20.0 - du fichier “Filter Gallery.8bf”
   BMP 20.0 - du fichier “Standard MultiPlugin.8bf”
   Camera Raw 11.1 - du fichier “Camera Raw.8bi”
   Carrelage 20.0 - du fichier “Standard MultiPlugin.8bf”
   Chrome 20.0 - du fichier “Filter Gallery.8bf”
   Cineon 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Cineon.8bi”
   Cisaillement 20.0 - du fichier “Standard MultiPlugin.8bf”
   Collada 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Contour accentué 20.0 - du fichier “Filter Gallery.8bf”
   Contour déchiré 20.0 - du fichier “Filter Gallery.8bf”
   Contour encré 20.0 - du fichier “Filter Gallery.8bf”
   Contour lumineux 20.0 - du fichier “Filter Gallery.8bf”
   Contour postérisé 20.0 - du fichier “Filter Gallery.8bf”
   Contraction 20.0 - du fichier “Standard MultiPlugin.8bf”
   Coordonnées polaires 20.0 - du fichier “Standard MultiPlugin.8bf”
   Correction de l'objectif 20.0 - du fichier “Lens Correction.8bf”
   Couleurs NTSC 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “NTSC Colors.8bf”
   Couteau à palette 20.0 - du fichier “Filter Gallery.8bf”
   Craie/Fusain 20.0 - du fichier “Filter Gallery.8bf”
   Craquelure 20.0 - du fichier “Filter Gallery.8bf”
   Crayon Conté 20.0 - du fichier “Filter Gallery.8bf”
   Crayon de couleur 20.0 - du fichier “Filter Gallery.8bf”
   Cristallisation 20.0 - du fichier “Standard MultiPlugin.8bf”
   Croisillons 20.0 - du fichier “Filter Gallery.8bf”
   Découpage 20.0 - du fichier “Filter Gallery.8bf”
   Demi-teintes couleur 20.0 - du fichier “Standard MultiPlugin.8bf”
   Désentrelacement 20.0 - du fichier “Standard MultiPlugin.8bf”
   Diagonales 20.0 - du fichier “Filter Gallery.8bf”
   Dicom 20.0 - du fichier “Dicom.8bi”
   Dispersion 20.0 - du fichier “Standard MultiPlugin.8bf”
   Eazel Acquire 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “EazelAcquire.8ba”
   Ecart type 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Effet mosaïque 20.0 - du fichier “Filter Gallery.8bf”
   Effet pointilliste 20.0 - du fichier “Filter Gallery.8bf”
   Emballage plastique 20.0 - du fichier “Filter Gallery.8bf”
   Enregistrer pour le Web 20.0 - du fichier “Save for Web.8be”
   Entropie 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Eponge 20.0 - du fichier “Filter Gallery.8bf”
   Etalement 20.0 - du fichier “Filter Gallery.8bf”
   Exporter les tables de correspondance de couleur 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Export3DLUT.8be”
   Extension WIA 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “WIASupport.8li”
   Extrusion 20.0 - du fichier “Standard MultiPlugin.8bf”
   Fibres 20.0 - du fichier “Standard MultiPlugin.8bf”
   Filtre Camera Raw 11.1 - du fichier “Camera Raw.8bi”
   Filtre Collection d'images 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “ChannelPort.8bf”
   Filtre Rogner et désincliner les photos 20.0 - du fichier “Standard MultiPlugin.8bf”
   Flash 3D 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Flou de l'objectif 20.0 - du fichier “Lens Blur.8bf”
   Flou optimisé 20.0 - du fichier “Standard MultiPlugin.8bf”
   Flou radial 20.0 - du fichier “Standard MultiPlugin.8bf”
   Fluidité 20.0 - du fichier “Liquify.8bf”
   Format IFF 20.0 - du fichier “Standard MultiPlugin.8bf”
   Fresque 20.0 - du fichier “Filter Gallery.8bf”
   Fusain 20.0 - du fichier “Filter Gallery.8bf”
   Galerie de filtres 20.0 - du fichier “Filter Gallery.8bf”
   Google Earth 4 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Grain 20.0 - du fichier “Filter Gallery.8bf”
   Grain photo 20.0 - du fichier “Filter Gallery.8bf”
   Grand-angle adaptatif 20.0 - du fichier “Adaptive Wide Angle.8bf”
   Halide Bottlenecks 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “HalideBottlenecks.8bx”
   Halo 20.0 - du fichier “Standard MultiPlugin.8bf”
   HDRMergeUI 20.0 - du fichier “HDRMergeUI.8bf”
   IGES 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   JPEG 2000 20.0 - du fichier “JPEG2000.8bi”
   Lueur diffuse 20.0 - du fichier “Filter Gallery.8bf”
   Matlab Operation 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “ChannelPort.8bf”
   Maximum 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Médiane 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Mezzo-tinto 20.0 - du fichier “Standard MultiPlugin.8bf”
   Minimum 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Motif de demi-teintes 20.0 - du fichier “Filter Gallery.8bf”
   Moyenne 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Average.8bf”
   Moyenne arithmétique 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Multiprocesseur 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “MultiProcessor Support.8bx”
   Néon 20.0 - du fichier “Filter Gallery.8bf”
   Noir/Blanc 20.0 - du fichier “Filter Gallery.8bf”
   Noyau de mesures 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “MeasurementCore.8me”
   Nuages 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Clouds.8bf”
   Nuages par différence 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Clouds.8bf”
   Océan 20.0 - du fichier “Filter Gallery.8bf”
   Onde 20.0 - du fichier “Standard MultiPlugin.8bf”
   Ondulation 20.0 - du fichier “Standard MultiPlugin.8bf”
   OpenEXR 20.0 - du fichier “Standard MultiPlugin.8bf”
   Papier gaufré 20.0 - du fichier “Filter Gallery.8bf”
   Papier humide 20.0 - du fichier “Filter Gallery.8bf”
   Pastels 20.0 - du fichier “Filter Gallery.8bf”
   Patchwork 20.0 - du fichier “Filter Gallery.8bf”
   PCX 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “PCX.8bi”
   Photocopie 20.0 - du fichier “Filter Gallery.8bf”
   Pinceau à sec 20.0 - du fichier “Filter Gallery.8bf”
   Pixar 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Pixar.8bi”
   Placage de texture 20.0 - du fichier “Filter Gallery.8bf”
   Plâtre 20.0 - du fichier “Filter Gallery.8bf”
   Plume calligraphique 20.0 - du fichier “Filter Gallery.8bf”
   PLY 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Point de fuite 20.0 - du fichier “VanishingPoint.8bf”
   Pointillisme 20.0 - du fichier “Standard MultiPlugin.8bf”
   Portable Bit Map 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “PBM.8bi”
   Portée 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   PRC 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Radiance 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Radiance.8bi”
   Réduire tremblement 20.0 - du fichier “Shake Reduction.8bf”
   Rendu de la grille de correspondance de couleur 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Export3DLUT.8be”
   Réticulation 20.0 - du fichier “Filter Gallery.8bf”
   Rogner et désincliner les photos 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “CropPhotosAuto.8li”
   Routines FastCore 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “FastCore.8bx”
   Routines MMXCore 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “MMXCore.8bx”
   Solarisation 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “Solarize.8bf”
   Sommation 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Soufflerie 20.0 - du fichier “Standard MultiPlugin.8bf”
   Sous-couche 20.0 - du fichier “Filter Gallery.8bf”
   Spaces 20.0 - du fichier “Spaces.8li”
   Sphérisation 20.0 - du fichier “Standard MultiPlugin.8bf”
   STL 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Sumi-e 20.0 - du fichier “Filter Gallery.8bf”
   Support de script 20.0 - du fichier “ScriptingSupport.8li”
   Tampon 20.0 - du fichier “Filter Gallery.8bf”
   Targa 20.0 - du fichier “Standard MultiPlugin.8bf”
   Tourbillon 20.0 - du fichier “Standard MultiPlugin.8bf”
   Tracés vers Illustrator 20.0 - du fichier “Standard MultiPlugin.8bf”
   TSL/TSI 20.0 - du fichier “Standard MultiPlugin.8bf”
   U3D 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Variance 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “statistics.8ba”
   Verre 20.0 - du fichier “Filter Gallery.8bf”
   Virtual Reality Modeling Language | VRML 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Vitrail 20.0 - du fichier “Filter Gallery.8bf”
   Wavefront|OBJ 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “U3D.8bi”
   Wireless Bitmap 20.0 (20181219.r.30 2018/12/19: 1202136) - du fichier “WBMP.8bi”
   Zigzag 20.0 - du fichier “Standard MultiPlugin.8bf”

Dossier des modules externes tiers et facultatifs : SANS


Modules externes désactivés et doublons : AUCUN


Modules externes dont le chargement a échoué : AUCUN

Extensions :

   com.adobe.Butler.backend  2.1.1 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
   com.adobe.inapp.purchase  1.0.0 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseStock.html”
   com.adobe.stock.panel.licensing  0.1.0 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
   Bibliothèques  1.0.0 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\index.html”
   Nouveau document  2.5.1 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8”
   com.adobe.inapp.typekit.purchase  1.0.0 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseTypekit.html”
   Accueil  2.5.3 - A partir du fichier “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2019\index.html?v=2.5.3.3”
   Thèmes Adobe Color  6.1.0 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Exporter sous  4.6.7 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Exporter sous  4.6.7 - A partir du fichier “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   LogiOptions version 7.00.5.0  7.0.0 - A partir du fichier “C:\Program Files\Common Files\Adobe\CEP\extensions\LogiOptionsAdobe\index.html”

Modules TWAIN installés : AUCUN

Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15632 Posts
  • 2368 Reply Likes
1. Try restoring the prefs. Sometimes the prefs hold onto GPU details.

If that doesn't work, try disabling the Intel card completely. Same document as before but step 8.
Photo of Matt Greenslade

Matt Greenslade

  • 36 Posts
  • 5 Reply Likes
Thanks, Jeffrey. I tried resetting the workspace and changing the position of the windows and that seemed to do the job. I've tried Windows 10 in the past and had one problem after another with it.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15586 Posts
  • 2344 Reply Likes
Could I take a look at your full Photoshop System Info? Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
Photo of Matt Greenslade

Matt Greenslade

  • 36 Posts
  • 5 Reply Likes
Hi Jeffrey,

Please find below.

There seems to be a lag with the system recognizing the sample point as well. Often I'm clicking to sample a spot and it doesn't pick it up. It ends up sampling the spot I click on to heal.

Adobe Photoshop Version: 20.0.2 20181219.r.30 2018/12/19: 1202136  x64
Number of Launches: 19
Operating System: Windows 7 64-bit
Version: 7 SP1 6.1.7601.24335
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3192 MHz
Built-in memory: 32726 MB
Free memory: 21577 MB
Memory available to Photoshop: 29969 MB
Memory used by Photoshop: 72 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1024
glgpu[0].GLName="AMD FirePro V4900 (FireGL V) Graphics Adapter"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLDriverVersion="12.104.2.3000"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD FirePro V4900 (FireGL V) Graphics Adapter"
glgpu[0].GLRendererID=26441
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll"
glgpu[0].GLDriverDate="20130515000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147483647]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[29]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 AMD-APP (1124.2)"
clgpu[0].CLDeviceVersion="1.2 AMD-APP (1124.2)"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=1024
clgpu[0].CLName="Turks"
clgpu[0].CLVendor="Advanced Micro Devices, Inc."
clgpu[0].CLVendorID=4098
clgpu[0].CLDriverVersion="1124.2 (VM)"
clgpu[0].CLBandwidth=5.03417e+10
clgpu[0].CLCompute=71.3789
License Type: Subscription
Serial number: 96040334009096201518
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\
Temporary file path: C:\Users\MATTGR~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  H:\, 1.82T, 680.1G free
  C:\, 930.7G, 497.4G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2018/11/13-18:07:21   79.603421   79.603421
   AdbePM.dll   PatchMatch 2018/09/10:19:04:15   1.601805   1.601805
   AdobeLinguistic.dll   Adobe Linguisitc Library   13.0.0.0  
   AdobeOwl.dll   Adobe Owl   5.3.0  
   AdobePDFL.dll   PDFL 2018/08/23-00:56:13   79.301181   79.301181
   AdobePIP.dll   Adobe Product Improvement Program   8.0.0.52.48027  
   AdobeSVGAGM.dll   AdobeSVGAGM   79.600623   79.600623
   AdobeXMP.dll   Adobe XMP Core 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPFiles.dll   Adobe XMP Files 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPScript.dll   Adobe XMP Script 2018/08/13-16:40:22   79.163499   79.163499
   adobe_caps.dll   Adobe CAPS   10,0,0,6  
   AGM.dll   AGM 2018/08/14-01:11:25   79.600623   79.600623
   ahclient.dll    AdobeHelp Dynamic Link Library   4.0.0.0  
   AIDE.dll   AIDE 2018/08/10-16:31:38   79.600470   79.600470
   ARE.dll   ARE 2018/08/14-01:11:25   79.600623   79.600623
   AXE8SharedExpat.dll   AXE8SharedExpat 2018/06/25-18:00:38   79.598424   79.598424
   AXEDOMCore.dll   AXEDOMCore 2018/06/25-18:00:38   79.598424   79.598424
   Bib.dll   BIB 2018/08/14-01:11:25   79.600623   79.600623
   BIBUtils.dll   BIBUtils 2018/08/14-01:11:25   79.600623   79.600623
   boost_date_time.dll   photoshopdva   12.1.0  
   boost_filesystem.dll   photoshopdva   12.1.0  
   boost_system.dll   photoshopdva   12.1.0  
   boost_threads.dll   photoshopdva   12.1.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2018/08/14-01:11:25   79.600623   79.600623
   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0  
   dnssd.dll   Bonjour   3,0,0,2  
   dvaaccelerate.dll   photoshopdva   12.1.0  
   dvaappsupport.dll   photoshopdva   12.1.0  
   dvaaudiodevice.dll   photoshopdva   12.1.0  
   dvacore.dll   photoshopdva   12.1.0  
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  
   dvamarshal.dll   photoshopdva   12.1.0  
   dvamediatypes.dll   photoshopdva   12.1.0  
   dvametadata.dll   photoshopdva   12.1.0  
   dvametadataapi.dll   photoshopdva   12.1.0  
   dvametadataui.dll   photoshopdva   12.1.0  
   dvaplayer.dll   photoshopdva   12.1.0  
   dvascripting.dll   photoshopdva   12.1.0  
   dvatransport.dll   photoshopdva   12.1.0  
   dvaui.dll   photoshopdva   12.1.0  
   dvaunittesting.dll   photoshopdva   12.1.0  
   dynamiclink.dll   photoshopdva   12.1.0  
   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1157194   81.1157194
   icucnv58.dll   International Components for Unicode   58, 2, 0, 0  
   icudt58.dll   International Components for Unicode   58, 2, 0, 0  
   icuuc58.dll   International Components for Unicode   58, 2, 0, 0  
   igestep30.dll   IGES Reader   9.3.0.113  
   JP2KLib.dll   JP2KLib 2018/06/25-18:00:38   79.271024   79.271024
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  
   LogSession.dll   LogSession   8.0.0.52.48027  
   mediacoreif.dll   photoshopdva   12.1.0  
   MPS.dll   MPS 2018/08/06-15:20:35   79.600183   79.600183
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CC 2019   20.0  
   Plugin.dll   Adobe Photoshop CC 2019   20.0  
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.2.1  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.2.1.39  
   PSCloud.dll                                                   1.0.0.1  
   PSViews.dll   Adobe Photoshop CC 2019   20.0  
   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1157194   81.1157194
   SVGRE.dll   SVGRE   79.600623   79.600623
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  
   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   20.0.0.0  
   WRServices.dll   WRServices Tue August 14 2018 12:26:24   Build 0.23627   0.23627
   wu3d.dll   U3D Writer   9.3.0.113  


Required plug-ins:

   3D Studio 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Accented Edges 20.0 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 20.0 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 20.0 - from the file “Filter Gallery.8bf”
   Average 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Average.8bf”
   Bas Relief 20.0 - from the file “Filter Gallery.8bf”
   BMP 20.0 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 11.1 - from the file “Camera Raw.8bi”
   Camera Raw Filter 11.1 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 20.0 - from the file “Filter Gallery.8bf”
   Charcoal 20.0 - from the file “Filter Gallery.8bf”
   Chrome 20.0 - from the file “Filter Gallery.8bf”
   Cineon 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Cineon.8bi”
   Clouds 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Clouds.8bf”
   Collada 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Color Halftone 20.0 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 20.0 - from the file “Filter Gallery.8bf”
   Conté Crayon 20.0 - from the file “Filter Gallery.8bf”
   Craquelure 20.0 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 20.0 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 20.0 - from the file “Filter Gallery.8bf”
   Crystallize 20.0 - from the file “Standard MultiPlugin.8bf”
   Cutout 20.0 - from the file “Filter Gallery.8bf”
   Dark Strokes 20.0 - from the file “Filter Gallery.8bf”
   De-Interlace 20.0 - from the file “Standard MultiPlugin.8bf”
   Dicom 20.0 - from the file “Dicom.8bi”
   Difference Clouds 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Clouds.8bf”
   Diffuse Glow 20.0 - from the file “Filter Gallery.8bf”
   Displace 20.0 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 20.0 - from the file “Filter Gallery.8bf”
   Eazel Acquire 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “EazelAcquire.8ba”
   Entropy 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Export Color Lookup Tables 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Export3DLUT.8be”
   Extrude 20.0 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “FastCore.8bx”
   Fibers 20.0 - from the file “Standard MultiPlugin.8bf”
   Film Grain 20.0 - from the file “Filter Gallery.8bf”
   Filter Gallery 20.0 - from the file “Filter Gallery.8bf”
   Flash 3D 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Fresco 20.0 - from the file “Filter Gallery.8bf”
   Glass 20.0 - from the file “Filter Gallery.8bf”
   Glowing Edges 20.0 - from the file “Filter Gallery.8bf”
   Google Earth 4 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Grain 20.0 - from the file “Filter Gallery.8bf”
   Graphic Pen 20.0 - from the file “Filter Gallery.8bf”
   Halftone Pattern 20.0 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 20.0 - from the file “HDRMergeUI.8bf”
   HSB/HSL 20.0 - from the file “Standard MultiPlugin.8bf”
   IFF Format 20.0 - from the file “Standard MultiPlugin.8bf”
   IGES 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Ink Outlines 20.0 - from the file “Filter Gallery.8bf”
   JPEG 2000 20.0 - from the file “JPEG2000.8bi”
   Kurtosis 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Lens Blur 20.0 - from the file “Lens Blur.8bf”
   Lens Correction 20.0 - from the file “Lens Correction.8bf”
   Lens Flare 20.0 - from the file “Standard MultiPlugin.8bf”
   Liquify 20.0 - from the file “Liquify.8bf”
   Matlab Operation 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “ChannelPort.8bf”
   Maximum 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Mean 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Measurement Core 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “MeasurementCore.8me”
   Median 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Mezzotint 20.0 - from the file “Standard MultiPlugin.8bf”
   Minimum 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   MMXCore Routines 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “MMXCore.8bx”
   Mosaic Tiles 20.0 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “MultiProcessor Support.8bx”
   Neon Glow 20.0 - from the file “Filter Gallery.8bf”
   Note Paper 20.0 - from the file “Filter Gallery.8bf”
   NTSC Colors 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “NTSC Colors.8bf”
   Ocean Ripple 20.0 - from the file “Filter Gallery.8bf”
   OpenEXR 20.0 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 20.0 - from the file “Filter Gallery.8bf”
   Palette Knife 20.0 - from the file “Filter Gallery.8bf”
   Patchwork 20.0 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 20.0 - from the file “Standard MultiPlugin.8bf”
   PCX 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “PCX.8bi”
   Photocopy 20.0 - from the file “Filter Gallery.8bf”
   Picture Package Filter 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “ChannelPort.8bf”
   Pinch 20.0 - from the file “Standard MultiPlugin.8bf”
   Pixar 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Pixar.8bi”
   Plaster 20.0 - from the file “Filter Gallery.8bf”
   Plastic Wrap 20.0 - from the file “Filter Gallery.8bf”
   PLY 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Pointillize 20.0 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 20.0 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “PBM.8bi”
   Poster Edges 20.0 - from the file “Filter Gallery.8bf”
   PRC 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Primatte 5.1.4 - from the file “Primatte.8bf”
   Radial Blur 20.0 - from the file “Standard MultiPlugin.8bf”
   Radiance 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Radiance.8bi”
   Range 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Render Color Lookup Grid 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Export3DLUT.8be”
   Reticulation 20.0 - from the file “Filter Gallery.8bf”
   Ripple 20.0 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 20.0 - from the file “Filter Gallery.8bf”
   Save for Web 20.0 - from the file “Save for Web.8be”
   ScriptingSupport 20.0 - from the file “ScriptingSupport.8li”
   Shake Reduction 20.0 - from the file “Shake Reduction.8bf”
   Shear 20.0 - from the file “Standard MultiPlugin.8bf”
   Skewness 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Smart Blur 20.0 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 20.0 - from the file “Filter Gallery.8bf”
   Solarize 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Solarize.8bf”
   Spaces 20.0 - from the file “Spaces.8li”
   Spatter 20.0 - from the file “Filter Gallery.8bf”
   Spherize 20.0 - from the file “Standard MultiPlugin.8bf”
   Sponge 20.0 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 20.0 - from the file “Filter Gallery.8bf”
   Stained Glass 20.0 - from the file “Filter Gallery.8bf”
   Stamp 20.0 - from the file “Filter Gallery.8bf”
   Standard Deviation 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   STL 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Sumi-e 20.0 - from the file “Filter Gallery.8bf”
   Summation 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Targa 20.0 - from the file “Standard MultiPlugin.8bf”
   Texturizer 20.0 - from the file “Filter Gallery.8bf”
   Tiles 20.0 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 20.0 - from the file “Filter Gallery.8bf”
   Twirl 20.0 - from the file “Standard MultiPlugin.8bf”
   U3D 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Underpainting 20.0 - from the file “Filter Gallery.8bf”
   Vanishing Point 20.0 - from the file “VanishingPoint.8bf”
   Variance 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Virtual Reality Modeling Language | VRML 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Water Paper 20.0 - from the file “Filter Gallery.8bf”
   Watercolor 20.0 - from the file “Filter Gallery.8bf”
   Wave 20.0 - from the file “Standard MultiPlugin.8bf”
   Wavefront|OBJ 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   WIA Support 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “WIASupport.8li”
   Wind 20.0 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “WBMP.8bi”
   ZigZag 20.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseStock.html”
   com.adobe.Butler.backend  2.1.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
   New Document  2.5.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8”
   Libraries  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseTypekit.html”
   Home  2.5.3 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2019\index.html?v=2.5.3.3”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Export As  4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   EZ Green Screen 6  6.5.5 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.pixnub.ezgreenscreen6\panel\ez-green-screen-6.html”
   Export As  4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE



Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15586 Posts
  • 2344 Reply Likes
Hi Matt, your driver is woefully out of date: glgpu[0].GLDriverDate="20130515000000.000000-000" - Update your driver directly from the AMD website.
Photo of Matt Greenslade

Matt Greenslade

  • 36 Posts
  • 5 Reply Likes
Thanks very much, Jeffrey.
Photo of Matt Greenslade

Matt Greenslade

  • 36 Posts
  • 5 Reply Likes
Hi Jeffrey,

I updated it. I've looked at the system info below and the new driver doesn't seem to be listed. Does this look right to you? Many thanks.

Adobe Photoshop Version: 20.0.2 20181219.r.30 2018/12/19: 1202136  x64
Number of Launches: 35
Operating System: Windows 7 64-bit
Version: 7 SP1 6.1.7601.24335
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 3192 MHz
Built-in memory: 32726 MB
Free memory: 21577 MB
Memory available to Photoshop: 29969 MB
Memory used by Photoshop: 72 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
OpenGL Drawing: Disabled.
OpenGL Allow Old GPUs: Not Detected.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=1008
glgpu[0].GLName="ATI FirePro V (FireGL V) Graphics Adapter"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLDriverVersion="?"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="ATI FirePro V (FireGL V) Graphics Adapter"
glgpu[0].GLRendererID=26441
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="?"
glgpu[0].GLDriverDate="?"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[2147483647]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[108]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[18]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[18]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="2.0 AMD-APP (1800.12)"
clgpu[0].CLDeviceVersion="1.2 AMD-APP (1800.12)"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=1024
clgpu[0].CLName="Turks"
clgpu[0].CLVendor="Advanced Micro Devices, Inc."
clgpu[0].CLVendorID=4098
clgpu[0].CLDriverVersion="1800.12 (VM)"
clgpu[0].CLBandwidth=5.03703e+10
clgpu[0].CLCompute=71.3857
License Type: Subscription
Serial number: 96040334009096201518
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\
Temporary file path: C:\Users\MATTGR~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  H:\, 1.82T, 667.4G free
  C:\, 930.7G, 496.1G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\Plug-Ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2019\Plug-Ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2018/11/13-18:07:21   79.603421   79.603421
   AdbePM.dll   PatchMatch 2018/09/10:19:04:15   1.601805   1.601805
   AdobeLinguistic.dll   Adobe Linguisitc Library   13.0.0.0  
   AdobeOwl.dll   Adobe Owl   5.3.0  
   AdobePDFL.dll   PDFL 2018/08/23-00:56:13   79.301181   79.301181
   AdobePIP.dll   Adobe Product Improvement Program   8.0.0.52.48027  
   AdobeSVGAGM.dll   AdobeSVGAGM   79.600623   79.600623
   AdobeXMP.dll   Adobe XMP Core 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPFiles.dll   Adobe XMP Files 2018/08/13-16:40:22   79.163499   79.163499
   AdobeXMPScript.dll   Adobe XMP Script 2018/08/13-16:40:22   79.163499   79.163499
   adobe_caps.dll   Adobe CAPS   10,0,0,6  
   AGM.dll   AGM 2018/08/14-01:11:25   79.600623   79.600623
   ahclient.dll    AdobeHelp Dynamic Link Library   4.0.0.0  
   AIDE.dll   AIDE 2018/08/10-16:31:38   79.600470   79.600470
   ARE.dll   ARE 2018/08/14-01:11:25   79.600623   79.600623
   AXE8SharedExpat.dll   AXE8SharedExpat 2018/06/25-18:00:38   79.598424   79.598424
   AXEDOMCore.dll   AXEDOMCore 2018/06/25-18:00:38   79.598424   79.598424
   Bib.dll   BIB 2018/08/14-01:11:25   79.600623   79.600623
   BIBUtils.dll   BIBUtils 2018/08/14-01:11:25   79.600623   79.600623
   boost_date_time.dll   photoshopdva   12.1.0  
   boost_filesystem.dll   photoshopdva   12.1.0  
   boost_system.dll   photoshopdva   12.1.0  
   boost_threads.dll   photoshopdva   12.1.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
   CoolType.dll   CoolType 2018/08/14-01:11:25   79.600623   79.600623
   CRClient.dll   Adobe Crash Reporter Client DLL   2.0.3.0  
   dnssd.dll   Bonjour   3,0,0,2  
   dvaaccelerate.dll   photoshopdva   12.1.0  
   dvaappsupport.dll   photoshopdva   12.1.0  
   dvaaudiodevice.dll   photoshopdva   12.1.0  
   dvacore.dll   photoshopdva   12.1.0  
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  
   dvamarshal.dll   photoshopdva   12.1.0  
   dvamediatypes.dll   photoshopdva   12.1.0  
   dvametadata.dll   photoshopdva   12.1.0  
   dvametadataapi.dll   photoshopdva   12.1.0  
   dvametadataui.dll   photoshopdva   12.1.0  
   dvaplayer.dll   photoshopdva   12.1.0  
   dvascripting.dll   photoshopdva   12.1.0  
   dvatransport.dll   photoshopdva   12.1.0  
   dvaui.dll   photoshopdva   12.1.0  
   dvaunittesting.dll   photoshopdva   12.1.0  
   dynamiclink.dll   photoshopdva   12.1.0  
   ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1157194   81.1157194
   icucnv58.dll   International Components for Unicode   58, 2, 0, 0  
   icudt58.dll   International Components for Unicode   58, 2, 0, 0  
   icuuc58.dll   International Components for Unicode   58, 2, 0, 0  
   igestep30.dll   IGES Reader   9.3.0.113  
   JP2KLib.dll   JP2KLib 2018/06/25-18:00:38   79.271024   79.271024
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  
   LogSession.dll   LogSession   8.0.0.52.48027  
   mediacoreif.dll   photoshopdva   12.1.0  
   MPS.dll   MPS 2018/08/06-15:20:35   79.600183   79.600183
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CC 2019   20.0  
   Plugin.dll   Adobe Photoshop CC 2019   20.0  
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.2.1  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.2.1.39  
   PSCloud.dll                                                   1.0.0.1  
   PSViews.dll   Adobe Photoshop CC 2019   20.0  
   SCCore.dll   ScCore 2017/08/31-12:13:14   81.1157194   81.1157194
   SVGRE.dll   SVGRE   79.600623   79.600623
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   18.0.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2018, 0, 2017, 1205  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  
   VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   20.0.0.0  
   WRServices.dll   WRServices Tue August 14 2018 12:26:24   Build 0.23627   0.23627
   wu3d.dll   U3D Writer   9.3.0.113  


Required plug-ins:

   3D Studio 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Accented Edges 20.0 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 20.0 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 20.0 - from the file “Filter Gallery.8bf”
   Average 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Average.8bf”
   Bas Relief 20.0 - from the file “Filter Gallery.8bf”
   BMP 20.0 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 11.1 - from the file “Camera Raw.8bi”
   Camera Raw Filter 11.1 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 20.0 - from the file “Filter Gallery.8bf”
   Charcoal 20.0 - from the file “Filter Gallery.8bf”
   Chrome 20.0 - from the file “Filter Gallery.8bf”
   Cineon 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Cineon.8bi”
   Clouds 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Clouds.8bf”
   Collada 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Color Halftone 20.0 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 20.0 - from the file “Filter Gallery.8bf”
   Conté Crayon 20.0 - from the file “Filter Gallery.8bf”
   Craquelure 20.0 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 20.0 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 20.0 - from the file “Filter Gallery.8bf”
   Crystallize 20.0 - from the file “Standard MultiPlugin.8bf”
   Cutout 20.0 - from the file “Filter Gallery.8bf”
   Dark Strokes 20.0 - from the file “Filter Gallery.8bf”
   De-Interlace 20.0 - from the file “Standard MultiPlugin.8bf”
   Dicom 20.0 - from the file “Dicom.8bi”
   Difference Clouds 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Clouds.8bf”
   Diffuse Glow 20.0 - from the file “Filter Gallery.8bf”
   Displace 20.0 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 20.0 - from the file “Filter Gallery.8bf”
   Eazel Acquire 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “EazelAcquire.8ba”
   Entropy 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Export Color Lookup Tables 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Export3DLUT.8be”
   Extrude 20.0 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “FastCore.8bx”
   Fibers 20.0 - from the file “Standard MultiPlugin.8bf”
   Film Grain 20.0 - from the file “Filter Gallery.8bf”
   Filter Gallery 20.0 - from the file “Filter Gallery.8bf”
   Flash 3D 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Fresco 20.0 - from the file “Filter Gallery.8bf”
   Glass 20.0 - from the file “Filter Gallery.8bf”
   Glowing Edges 20.0 - from the file “Filter Gallery.8bf”
   Google Earth 4 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Grain 20.0 - from the file “Filter Gallery.8bf”
   Graphic Pen 20.0 - from the file “Filter Gallery.8bf”
   Halftone Pattern 20.0 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 20.0 - from the file “HDRMergeUI.8bf”
   HSB/HSL 20.0 - from the file “Standard MultiPlugin.8bf”
   IFF Format 20.0 - from the file “Standard MultiPlugin.8bf”
   IGES 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Ink Outlines 20.0 - from the file “Filter Gallery.8bf”
   JPEG 2000 20.0 - from the file “JPEG2000.8bi”
   Kurtosis 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Lens Blur 20.0 - from the file “Lens Blur.8bf”
   Lens Correction 20.0 - from the file “Lens Correction.8bf”
   Lens Flare 20.0 - from the file “Standard MultiPlugin.8bf”
   Liquify 20.0 - from the file “Liquify.8bf”
   Matlab Operation 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “ChannelPort.8bf”
   Maximum 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Mean 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Measurement Core 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “MeasurementCore.8me”
   Median 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Mezzotint 20.0 - from the file “Standard MultiPlugin.8bf”
   Minimum 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   MMXCore Routines 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “MMXCore.8bx”
   Mosaic Tiles 20.0 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “MultiProcessor Support.8bx”
   Neon Glow 20.0 - from the file “Filter Gallery.8bf”
   Note Paper 20.0 - from the file “Filter Gallery.8bf”
   NTSC Colors 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “NTSC Colors.8bf”
   Ocean Ripple 20.0 - from the file “Filter Gallery.8bf”
   OpenEXR 20.0 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 20.0 - from the file “Filter Gallery.8bf”
   Palette Knife 20.0 - from the file “Filter Gallery.8bf”
   Patchwork 20.0 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 20.0 - from the file “Standard MultiPlugin.8bf”
   PCX 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “PCX.8bi”
   Photocopy 20.0 - from the file “Filter Gallery.8bf”
   Picture Package Filter 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “ChannelPort.8bf”
   Pinch 20.0 - from the file “Standard MultiPlugin.8bf”
   Pixar 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Pixar.8bi”
   Plaster 20.0 - from the file “Filter Gallery.8bf”
   Plastic Wrap 20.0 - from the file “Filter Gallery.8bf”
   PLY 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Pointillize 20.0 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 20.0 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “PBM.8bi”
   Poster Edges 20.0 - from the file “Filter Gallery.8bf”
   PRC 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Primatte 5.1.4 - from the file “Primatte.8bf”
   Radial Blur 20.0 - from the file “Standard MultiPlugin.8bf”
   Radiance 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Radiance.8bi”
   Range 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Render Color Lookup Grid 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Export3DLUT.8be”
   Reticulation 20.0 - from the file “Filter Gallery.8bf”
   Ripple 20.0 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 20.0 - from the file “Filter Gallery.8bf”
   Save for Web 20.0 - from the file “Save for Web.8be”
   ScriptingSupport 20.0 - from the file “ScriptingSupport.8li”
   Shake Reduction 20.0 - from the file “Shake Reduction.8bf”
   Shear 20.0 - from the file “Standard MultiPlugin.8bf”
   Skewness 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Smart Blur 20.0 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 20.0 - from the file “Filter Gallery.8bf”
   Solarize 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “Solarize.8bf”
   Spaces 20.0 - from the file “Spaces.8li”
   Spatter 20.0 - from the file “Filter Gallery.8bf”
   Spherize 20.0 - from the file “Standard MultiPlugin.8bf”
   Sponge 20.0 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 20.0 - from the file “Filter Gallery.8bf”
   Stained Glass 20.0 - from the file “Filter Gallery.8bf”
   Stamp 20.0 - from the file “Filter Gallery.8bf”
   Standard Deviation 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   STL 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Sumi-e 20.0 - from the file “Filter Gallery.8bf”
   Summation 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Targa 20.0 - from the file “Standard MultiPlugin.8bf”
   Texturizer 20.0 - from the file “Filter Gallery.8bf”
   Tiles 20.0 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 20.0 - from the file “Filter Gallery.8bf”
   Twirl 20.0 - from the file “Standard MultiPlugin.8bf”
   U3D 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Underpainting 20.0 - from the file “Filter Gallery.8bf”
   Vanishing Point 20.0 - from the file “VanishingPoint.8bf”
   Variance 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “statistics.8ba”
   Virtual Reality Modeling Language | VRML 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   Water Paper 20.0 - from the file “Filter Gallery.8bf”
   Watercolor 20.0 - from the file “Filter Gallery.8bf”
   Wave 20.0 - from the file “Standard MultiPlugin.8bf”
   Wavefront|OBJ 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “U3D.8bi”
   WIA Support 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “WIASupport.8li”
   Wind 20.0 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 20.0 (20181219.r.30 2018/12/19: 1202136) - from the file “WBMP.8bi”
   ZigZag 20.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.inapp.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseStock.html”
   com.adobe.Butler.backend  2.1.1 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.Butler.backend\index.html”
   New Document  2.5.1 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-2.5.1\fnft.html?v=2.5.1.8”
   Libraries  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\index.html”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.stock.panel.licensing\index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_1_125\purchaseTypekit.html”
   Home  2.5.3 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2019\index.html?v=2.5.3.3”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Export As  4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   EZ Green Screen 6  6.5.5 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.pixnub.ezgreenscreen6\panel\ez-green-screen-6.html”
   Export As  4.6.7 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2019\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE