Photoshop CC 2019 not responding

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  • Problem
  • Updated 3 weeks ago
I upgraded PS CC 2019 to version 20.0.0.  This is on a Windows 10 PC.  I edit a photo, and I leave my PC long enough for it to enter Sleep Mode.  When I return and "wake up" my PC, PS CC will not open.  The Win 10 Task Manager shows that PS CC is "Not Responding", and I have to kill the PS CC task in Task Manager.  I reopen PS CC, open the photo from the last automatic backup, and the backup is unusable; my changes are gone.


The only work-around that I have found is to turn off Sleep Mode.  This problem was not fixed in PS CC 2019 20.0.1.
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Lanny Trogdon

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Posted 4 weeks ago

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kevinjmills

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I'm experiencing the same problem.
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Ed Richtsteig

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Here's a temp fix. Close both programs and OPEN PHOTOSHOP FIRST then Lightroom. It's a pain in the butt but until they fix it, it works
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Lanny Trogdon

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Excellent!  Works for me also.  This was the work-around for another bug introduced in update 20.0.1.  If you used "Edit In" in LR to go to PS CC 2019, the photo was non-editable.  If you opened PS CC 2019 first, the photo was editable.