Photoshop CC 2019: Crashing every 10-20 minutes or so

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  • Updated 1 week ago
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Every 10-20 minutes or so, Photoshop CC 2019 is crashing. I am on a Mac, but fortunately have not updated to Mohave. I am so frustrated I'm crying.
Photo of Laura Ross

Laura Ross

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Posted 1 week ago

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deanna sandquist

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I had updated to Mohave and couldn't even open PS! I had to remove the preferences folder in the Adobe library  then reimport my brushes and some plug-ins. I only got it working 2 days ago but seems fine now.
Here is the video link Adobe sent me after I complained on Twitter :-)
https://helpx.adobe.com/photoshop/using/preferences.html
Hope this helps you out too! Good luck!