Photoshop CC 2019: Healing brush & clone stamp tools lagging

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  • Problem
  • Updated 1 month ago
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  • (Edited)
I just recently updated to Adobe Photoshop CC 2019, and my healing brush tools and clone stamp tool lags when I use it.  I had no prior issues with CC 2018.  What gives?
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Anthony Nguyen

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Posted 1 year ago

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dlewandowski

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I'm also now having this problem... PLUS when I try to click a clone a single spot and then move my mouse to the next spot and click, it clones an entire line between the first and second. I'm not holding the shift key down which does that as expected. It's as if Photoslop isn't recognizing that there's no keys pressed. HELP!

I'm hiding rulers, disabled technology previews, touchbar, normal drawing mode, enabled legacy compositing...even ran this terminal 

defaults write -g PhotoshopForceLegacyPaintMode -bool Yes

Running:
MacOS 10.14.3
MacBook Pro (Retina, 15-inch, Mid 2015)
2.2 GHz Intel Core i7
16 GB 1600 MHz DDR3
Intel Iris Pro 1536 MB

Photoshop 20.0.3
(Edited)
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Simon Avsec

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I'm also having a problem. When I use clone stamp, healing brush or brush tool, I can't see the tool. When I press  mouse key to use any of this tool, the circle dissapears. It is very hard to work like that. What would solve this problem? Anyone knows?
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Jerry Syder

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@simon, regarding the visibility of the tool, try hitting the caps lock key
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Pierre Alberti

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This reply was created from a merged topic originally titled Photoshop cc 2019 makes my MacBook Pro 15" 2018 run very hot in simple tasks and ....

Everything is very slow. Applying a drop shadow and tweaking it is very laggy. My 2013 iMac does all of that very smooth.

When I am drawing just simple things, the MacBook Pro gets very hot very fast and the fans go crazy.

In the 2015 Version it is a bit better but after a few minutes, the MBP gets hot as well.

What I tried so far:
  • reinstalled all Adobe software
  • created a new user and testet all of it again
  • changed resolutions and disabled true tone
  • smc, pram reset
  • formatted the hard drive and reinstalled macOS
Here tried to capture the issues:
https://www.youtube.com/watch?v=3JJHQvAIMOs


I am on a
MacBook Pro (15-inch, 2018)2,6 GHz i7
32 GB 24000 MHz DDR4
Radeon Pro 560X
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FLYINGFOX

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I have the same problem. PS is on 20.0.4. When using brush or stamp I can not draw fluently. The tool is drawing dots instead of lines. ADOBE PLEASE FIX THIS. 2019 Version is totally useless for me. I am working on mac pro (black one) power horse.

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Ole Lund Andersen

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I had prob. with lagging clone tool but noticed that if I turned of the rulers everything would be working fine....
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Eric Tadsen

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I'm on 20.0.4 and on all my machines the healing stamp tool is almost useless. It doesn't just lag it hangs and I need to toggle away from photoshop and back again to make it continue working. This is the most annoying bug I can remember experiencing in a while. It's infuriating. I need to work on fabric all the time and this has slowed me down by maybe 50% FIX IT. 
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Mark Davidson

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I have had all the problems listed above. I have downgraded to 2018 and that did not work. I have tried all the fixes mentioned and they do not work.

HEY ADOBE! This is a serious and widespread problem that has gone unanswered.
For whatever reason the app is slow as molasses on very important processes and does not seem to be limited to Mac users as a number of Windows users have reported the same problems.

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Eduard Clé

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I'm currently using the 20.0.5 release. I still experience the lagging of the Spot Healing Brush. It seems as if the tool stops for a second after a few strokes and then continues with it. Very annoying and frustrating!! I have tried out the most relevant solutions that were presented above. Unfortunately, nothing helps.
Working in this way is very counterproductive!!
@Adobe: I hope that a solution will be found very quickly.



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Mateusz Skraba

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Clone stamp tool in the latest release (20.0.5) is simply NOT USABLE. Lags, selecting an area takes 2 seconds, it often does not register at all, it copies from a different spot than selected. It is useless in its current state. 

Rolled back to 19.1.8 - works like a charm. Windows 10.
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Alberto Bedin

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Same problem for me after updating to CC 2019. 

Healing brush not usable. Windows 10, nvidia 980, i7, high end editing system


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Jon Faal

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After few days searching how to fix this issue, I finally fix it disabling smoothing in the brush options or turning it to 0.

I hope that it works for someone else!
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Eduard Clé

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@ Jon Faal

It indeed works (much) better, but not completely! I am still experiencing some delays but less frequently.
I presume that Adobe will have to look in that direction to find a definitive solution.
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Eduard Clé

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After more than a week of intensive testing, I have come to the conclusion that I have solved the problem - at least in my case!
The cause was NOT Photoshop itself, but a program that runs constantly in the background: the option 'Live Protection' of Spybot - Search & Destroy. As soon as I disabled this option, the problem disappeared immediately. And not only Photoshop, but also many other programs ran much smoother!

@Adobe: accept my apologies, please! :-)
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Du Nguyen

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I have the same issue with Clone Stamp, it just keeps lagging, unusable. 
I had to install 2018 version to work, which is better but still a bit laggy comparing with my old PC.
I've tried all the solutions mentioned above. None works.
Im using a Hp Spectre 15inch, top specs. 
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Jaroslav Bereza

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Do you have 4k resolution? Could you try lower resolution to fullHD? Just for the test?
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Eduard Clé

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@ Du Nguyen
Have you tried/seen the solution I mentionened up here?
Maybe not Spybot - Search & Destroy, but another antivirus programs that's running in the background?

Eduard Clé
(Edited)
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Du Nguyen

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@Jaroslav Bereza: reduced resolution to Full HD reduces lag quite much, although not completely. Yes, im using 4k display from my laptop.
@Eduard: I dont use any AV programs, just use windows's own defender. 
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Jaroslav Bereza

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What is your spacing in brush settings?
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Du Nguyen

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@jaroslav: i leave it as it is. 
tried disable it, nothing changes.
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Carlos J

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Interestingly, I ran into this problem with Photoshop CC 2017 yesterday.  It just magically started happening.  I've read and tried a lot of the solutions in a few forums, but nothing works.  I upgraded to 20.0.6 and still have the problem.

The size of the photo doesn't matter.

So maybe it's not a 2019 version problem(?).  

My work has ground to just about a complete halt because of this.
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PC

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Hi Carlos J
Having read all of this thread about the problems people have had I found turning off the rulers and following Eduard Clé 's suggestion re my anti-virus program.  I am running Norton Anti virus and I can set it so it does not scan photoshop and that worked  - thank you Eduard Clé !.  I have also reported this to Adobe who I believe are looking at it.  I am running 2019 CC but have had the problem for ages - but as it only starts to show up after you have been working for a while I thought I just needed to restart PS.
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Carlos J

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Hi Eduard:

Since I posted this a couple of hours ago, this is how I got it back to functioning normally.  To recap - I was having the problem with PS 2017, and it followed when I upgraded to 2019, 20.0.6.  Here's what I did.

- Uninstalled 2019, retaining preferences.
- Uninstalled 2017, retaining preferences.
- Reinstalled 2017.

After the 2017 reinstall, I noticed the overall performance (navigation, scrolling, etc.) improved.  Perhaps there's some cache that was cleared by the uninstall.  I couldn't find anything to clear when browsing.  Still baffling...
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Eduard Clé

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Hi Carlos!

I am glad that you were finally able to solve the problem with my hint!
I soon realized that the problem was not with Photoshop itself ...
It was rather a matter of logical deduction and continuing to search. :-)

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Sam

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I'm on 20.0.6, Mac Pro, Wacom tablet.

For me the lagging clone stamp & healing brush manifests as a kind of an unwanted 'line' being cloned from where I sampled, to where I intended to clone to.. It doesn't feel slower, just wrong. It's also intermittent.

I've made a picture of this. I'm starting with a black square, and then cloning out of the black square, in a circular fashion. I'm doing a single click, no dragging.



When I switch off rulers it's fine.

Please can we have this issue fixed, would be nice to be able to use cloning tools and have the rulers on again.
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Eduard Clé

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If the options 'View > Snap' and/or 'View > Snap to' are ON, sometimes this can give some strange behavior ...
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Sam

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Hi Eduard,

The behaviour I described happens specifically when the rulers are showing, regardless if snapping is enabled or disabled.
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waa

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I had exactly the same problem for months. OS X 10.14.6 , Psp 20.0.6. Turning off rulers seems to work in my case, for now....