Photoshop CC 2019 failing to save most of the time

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  • Updated 1 month ago
I'm a designer working with a Macbook Pro (2018), running Photoshop CC 2019 20.0.6 and until Catalina i was able to work just fine.

Yesterday i was saving some of my files and got stuck on 47%. I waited for the evening but it didn't move on so i had to reboot the whole thing. Naturally, my working files were corrupted in the process so i had to start all over again. Oddly enough, even though auto recovery was on as it should be, i didn't find any of my files there.

Today i worked the same stuff again and surprisely it bricked the working files in the saving progress AGAIN. Luckily i was smart enough to export the layers as png:s so i didn't have to start all the way from the beginning again. 

Now i'm afraid of opening any of my files without duplicating them first as i'm pretty sure the saving will fail. What is this all about?
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joonas

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  • infuriated

Posted 1 month ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help if we could see yourPhotoshop System Info. Launch Photoshop, and select Help > System Info...and copy/paste the text in a reply.
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Alberto Odin Odinio

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i got the same problem
Photo of Federico Esquinca Ávila

Federico Esquinca Ávila

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Same here, any workaround? Two very important files lost already.