Photoshop CC 2019: Crop Tool transforms proportionally by default

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  • Updated 2 months ago
  • (Edited)
The cropping tool is screwed up in Photoshop CC 2019, version 20.0.1. It works fine in CC 2018. I've tried uninstalling and reinstalling CC 2019 but the problem remains.

When trying to crop along one edge, the crop tool automatically expands/contracts the orthogonal sides as well. For example, when I move, say, the right crop line to the right or the left, it also moves the upper and lower edges (crop bounds) up and down. I just want to crop horizontally (or only vertically), but it won't let me . Here's an example with screen shots and captions:


AT FIRST, YOU DRAG THE CORNER HANDLE CREATE THE (ROUGH) CROP AREA. HOWEVER, THE PROBLEM ARISES WHEN REFINING THE CROP (SEE SECOND SCREEN SHOT).

Screen Shot 12-13-18 at 0533 PMJPG

 

WHEN I TRY TO REFINE THE CROP, THE PROBLEM OCCURS. I GRABBED THE RIGHT LINE (OR HANDLE) AND DRAGGED RIGHT, BUT LOOK HOW IT ALSO EXPANDED THE VERTICAL CROP DISTANCE.

Screen Shot 12-13-18 at 0533 PM 001JPG

Thanks for any help you can provide!

MIKE
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Mike MacDonald

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Posted 5 months ago

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Peter Ball

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You're right. The behaviour seems different between Ps 2019 and PS 2018. In 2019 the aspect ratios seems to be locked, and at first I couldn't get it to "unlock". But I tried Reset Crop and then I could adjust each side independently.

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Mike MacDonald

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Reset Crop doesn't work for me. I've been using PS for a long time and I tried everything. It just doesn't work.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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If you click the side handle and keep the mouse button down, then hold shift, does it work the way you'd expect?
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Mike MacDonald

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Hi Jeffrey!
Yes. It's harder and not intuitive. But, yes, it works. Plus, you have to grab the handle and you can't just grab the line, anymore. Much slower process.
So, how do we revert back to the time-honored intuitive approach?
Mike
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Randy Mays

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Agreed.
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Peter Ball

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Well, I went back and tried again, but I can't recreate the problem. Seems to work fine for me now in Ps 2019. Weird. I can chose a specific ratio and then varying the crop size maintains the aspect ratio, i.e. pulling a side handle makes the top or bottom stretch too. If I press "clear" to remove the height and width values, then I can grab any side handle and just pull/push that side without affecting the other dimension.




(Edited)
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Peter Ball

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OK, I was able to recreate the issue in Ps 2019, but I had to select "Use Classic Mode". And I was able to use Jeffrey's suggestion as well. And Mike is quite right, using "Reset Crop" doesn't help. Mike, have you tried clearing "Use Classic Mode" ?

(Edited)
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Mike MacDonald

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Peter,
Sorry, I didn't mention it before because it didn't occur to me, since it's my default. But, I'm ALWAYS in Classic Mode, and that's where the problem occurs. (If you look at my screen shots, you can tell that it's Classic Mode, but sorry for any confusion.)

So, Jeffrey's "solution" works in Classic Mode. But, again,  it's very clunky. And, also, it's not "Classic Mode" if you go and change it. One big problem I have with the new(er) crop tool is that I can't figure out how to DRAG the crop-area box around. In Classic Mode, you just click and hold the mouse anywhere inside the crop area and you can move the box.
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Bradley Lau

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You can also reset the crop tool itself. Click on the crop icon and then on the top tool bar you will see the same crop icon on the top left. Click its drop down arrow and you will see a gear icon. This is different from Peters gear icon in the previous answer. Scroll down to RESET TOOL.
See if that fixes anything.
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Mike MacDonald

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RESET TOOL didn't solve the problem. However, Jeffrey is saying that they changed how the Classic tool works. 

This is a confusing problem because if you look at the Ratio boxes near the top, they are BLANK (Clear). Therefore, there should be no movement in, say, the vertical direction when you're moving a vertical crop border line in the horizontal direction. The newfangled default seems to be "Original Image," but it doesn't show, for instance, "2" and "3" in those blank ratio boxes. It should. However, here's what they should have done, which would have been much easier:
Add a checkbox: "Set Default Crop Ratio to Original Image."
The default would remain as it always has, no crop ratio, sometimes called "Normal Crop."

Essentially, the new approach is not a bug. It's an idiotic feature (that adds an extra step that also must be performed in a specific order). They shouldn't be changing commonly used tools that people have been using forever.
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Peter Ball

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So what is it about "Classic Mode" that you need that precludes you from work in the new, non-classic mode? Just curious, not intending to sound adversarial.
(Edited)
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Mike MacDonald

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I don't know how to answer your question because "preclude," defined as "makes it impossible," is the lowest possible standard. It is possible to use, but I'm upset that they unnecessarily made it more tedious for me to do my job with no compelling reason for the change. For me, it's very common to make many slight adjustments along just one side, which would go very fast. Now it's a pain. Nor more grabbing the line. And, if you don't position the cursor perfectly over the handle, when you press the shift key and drag, it'll create a brand new crop. Very uncool.

Try it yourself. I can't imagine very many people preferring it to the original. Like I said in a previous post, there are other problems, too, like presuming a ratio-crop, but no ratio is shown in the boxes. They are blank. 

Plus, it's backwards. The shift key used to mean something. There was a consistency. For instance, when you press the shift key in various tools, both dimensions would move together. Now, it's the opposite for the crop tool. Now the default mode is the opposite, where "normal cropping" in just one direction requires the shift key.

Prior to this change, I could concentrate on the creative position without thinking because it was obvious and intuitive. Now, I have to tediously position the cursor and also get the order correct: clicking the handle before I press the shift key, or else!

If they want to do something different, add it to the existing crop tool, not the "classic" tool that so many people already know and love.
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gujo gujko

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Mike MacDonald

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Hi, Gujo,

Thanks for the tip. It worked!

It took me a long time to locate the AppData folder because it was hidden and I had to use a CMD Prompt command to finally show it.

Thanks so much!
   Mike
(Edited)
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gujo gujko

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have you checked to show hidden folders? maybe search for a folder. it has to be there as there are  many files it in. works for me.
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tonyfletcher

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Why would Adobe make these changes? These are changes to functionality that has existed in Photoshop for decades? Makes no sense.
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Rob Chapman

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This reply was created from a merged topic originally titled Crop tool not allowing free cropping in latest version.

With the latest upgrade the crop tool doesn't allow me to 'freehand crop'. Using W x H x Resolution all set to blank and in 'Classic Mode', I can drag a freeform crop shape over the image, but any attempt to amend (such as just reduce the width) enforces the aspect ratio to be maintained (as though it had preset dimensions).  This isn't how it has worked for the last decade so I've had to revert to an earlier version. 

I assume this is a bug that has crept in. Anyone experiencing this?  
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Rob Chapman

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My original post (above) has been merged to this thread.  Just to add my voice to this, I did have a screen connect session with one of the Adobe representatives and having been able to see the problem for himself, he did acknowledge that the update had 'broken' classic mode. 

So please can I urge Adobe to restore the original 'classic' functionality (based on the old adage 'if it ain't broke, don't fix it'!).  I understand that the problem is an unplanned consequence of changes they've made to the Free Transform functionality. 

In summary, I agree with Tony Fletcher - why change behaviour that has existed for decades.    
 
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Joanne Pan

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(Photoshop CC2019 20.0.4 version)
Hi guys,

I had the same issue, but I found out, if you unticked every things from the setting. It worked as original -- you can resize the crop tool without keeping the ratio.  Hope it helps! 

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keto guy

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scroll down to the bottom of the Ratio box when the tool is active. Select new crop preset. choose unconstrained