Photoshop CC 2019: Clicks from Wacom Pen not Working in CC LIbrary

  • 4
  • Problem
  • Updated 5 months ago
  • (Edited)
In Photoshop CC 2019, using a Wacom Intuos Pro with latest (or older) drivers.
Open the CC Library from Window menu.
Attempt to move things from Library to artboard, or move things in Library.
Doesn't work. Pen is useless for operating library. 

Seems Photoshop is misreporting the location of the pen.

See video here: https://www.youtube.com/watch?v=O_rmYkQIuaw&feature=youtu.be&hd=1
Photo of Micah Burke

Micah Burke

  • 46 Posts
  • 9 Reply Likes
  • frustrated

Posted 9 months ago

  • 4
Photo of Cristen Gillespie

Cristen Gillespie

  • 1735 Posts
  • 583 Reply Likes
I'm having no problem with an Intuos 4 and an art pen, so is it Pro only? I'm also running High Sierra.
Photo of David Tristram

David Tristram, Employee

  • 179 Posts
  • 99 Reply Likes
great vid, thanks.  Not sure what is happening here yet.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15632 Posts
  • 2367 Reply Likes
Official Response
Thanks Micah, we suspect this issue and this one are probably the same underlying issue: Photoshop CC 2019: Wacom pen tool bugs out when moving over Library Panel
Photo of Riccardo Di Verde

Riccardo Di Verde

  • 3 Posts
  • 0 Reply Likes
And what are you gonna do about it? The post is 2 years old and didn't have any resolution. I have kind of similar issues but posting here seems to be useless...
(Edited)
Photo of Micah Burke

Micah Burke

  • 46 Posts
  • 9 Reply Likes
LOL - the issue I reported two years ago? 
Photo of Riccardo Di Verde

Riccardo Di Verde

  • 3 Posts
  • 0 Reply Likes
No solution for your problem yet?
Photo of Suzanne V

Suzanne V

  • 1 Post
  • 0 Reply Likes
Am finding the same problem after deciding to use Wacom Intuos CTH-480 with updated drivers. Want to use the pen tool to mask out edges and simply cannot.